ERROR | Brake Gain Not Recalled

Scott Hatten · July 22, 2020

2020 - 3500HD Duramax @4000 miles

2018 - Jayco Northpoint 5th Wheel

2016 - Ranger Z518 Bass Boat (Surge Brakes)

Sometimes when I hook to the 5th wheel I get the error "Brake Gain Not Recalled". When this error occurs it also feels like the brakes are not being fully applied when manually overridding (for a brake check).

Dealer has had the truck twice now , this time for 2 weeks. GM is telling the dealer that both my trailers have bad wiring. I did not have this issue with a 2018F450 pulling for 2 years.

Has anyone else seen this issue?

Thanks

Scott

Baltimore, Ohio

Ryno12 · July 22, 2020

I get that error all the time. Sometimes shortly afterwards, I’ll get a message saying that the brake controller has been recalled.
Even if I don’t get that second message, when I confirm the controller setting, the preset output is always at the correct setting anyway.

I just associate it as one of the numerous glitches that this system had.

eyaniv · July 22, 2020

same here, I get the error about every 4-5 trailer connections, but other than dismissing the screen, the gain is set correctly, and everything works fine.

unit · July 22, 2020

Ditto the above. I find everything works best if the ignition is off when I plug in the pigtail. However, I've never had the trailer brakes not work properly regardless of the DIC message. I just ignore the message if it says brake gain wasn't recalled.

Edited July 22, 2020 by unit

greatmizzou · July 22, 2020

Same with mine, i have a 2019 micro minnie.

oddly enough it DOES recall my brake gain setting so who knows

Limelight · July 23, 2020

Yes, like others have stated I get the error but it still sets the gain properly.
maybe next update will fix it.

Doubleu · July 23, 2020

I’m in same boat as the rest here... but it only does it with my 35’ cougar all other trailers it hooks up fine.

AT4 HD Ron · July 23, 2020

Same here!

Londart2020 · July 23, 2020

On 7/22/2020 at 8:56 AM, Scott Hatten said:

2020 - 3500HD Duramax @4000 miles

2018 - Jayco Northpoint 5th Wheel

2016 - Ranger Z518 Bass Boat (Surge Brakes)

Sometimes when I hook to the 5th wheel I get the error "Brake Gain Not Recalled". When this error occurs it also feels like the brakes are not being fully applied when manually overridding (for a brake check).

Dealer has had the truck twice now , this time for 2 weeks. GM is telling the dealer that both my trailers have bad wiring. I did not have this issue with a 2018F450 pulling for 2 years.

Has anyone else seen this issue?

Thanks

Scott

Baltimore, Ohio

There is a recall on the 1500 that I have I know for the break controller. I bet the HD are having the same issue. I called to see if I needed to have it looked at before I pulled my trailer, the tech said it did not effect the operation of the break controller. Just if there was a perfect storm of things that happen, if I remember correctly, he said something like this would happen. I too get it regularly and always seems to be set the same.

XY74 · July 23, 2020

Also a regular for this issue. Hope GM is actually working on it!

Shawn T · July 28, 2020

On ‎7‎/‎22‎/‎2020 at 10:08 AM, Ryno12 said:

I get that error all the time. Sometimes shortly afterwards, I’ll get a message saying that the brake controller has been recalled.
Even if I don’t get that second message, when I confirm the controller setting, the preset output is always at the correct setting anyway.

I just associate it as one of the numerous glitches that this system had.

Ditto, it has a mind of it's own

TripDad · July 29, 2020

ITBS system is not quite ready for prime time. Taking my truck and camper to a RV tech to see if he can make it work. Trailer brakes connect intermittently. Some times I get the trailer brake gain not recalled.

Sniperdan · August 3, 2020

Like everyone else, I also get this issue. Occasionally it will even say "no trailer connected" but the brake gain still works. When that happens, I shut the truck off and restart it and everything works fine (this has only happened a couple of times). I figure it is a software glitch and hopefully a future update resolves it.