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Just drove my 2021 Custom Trail Boss off the lot two days ago and this issue (equalizer reverting back to 0) was the first thing I noticed. I thought I had to save stations in order to save EQ settings, but nope... settings/levels still reverted back to 0.馃

I will definitely try the reset in about 10 seconds...聽聽

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21 hours ago, Steve-O54 said:

I have a Chevy Colorado bought it 2 months ago and I am having the same problem it's actually at the dealer right now for that problem I believe it is a software problem I am curious what聽 the actual cause for this issue

Probably a software configuration bug on the firmware they loaded on these radios from the factory. As Nhcampbells noted, the reset fixes the problem. I kind of forgot about the issue since it hasn't come up since I reset my radio.

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  • 3 weeks later...
On 4/30/2021 at 3:15 PM, Nhcampbells said:

So same issue with my 2021 Silverado 2500HD LT

2 weeks old and it would not save the settings, radio wouldn't come on when truck was started.

Did the complete reset this morning.

As for now the settings I set this morning have worked all day and the radio is on when I start the truck.

Go to settings and reset system, I had 2 options ( don't recall what they said) but I reset both.

Had to enter phone info etc and reprogram the favorite stations but it's worth it as long as it is solved.

Will report back if it fails.

Thanks for the info about reset.

On 4/30/2021 at 5:38 PM, Random said:

These are the steps I followed to reset the radio in my truck:

1) Browse the radio menu's to Settings > System > Return to Factory Settings

2) Select Reset Vehicle Settings

3) Wait to reset

4) Select Erase Settings and Personal Data

5) Profit

I reset my radio on 4/16/21 and I haven't had a problem since.

It worked!

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  • 4 months later...

I have a 2021 trail boss and having the same issue. I鈥檓 not plugging a phone in but I don鈥檛 use the radio only Bluetooth. Always on my phone and every time I get in the truck the equalizer is reset to 0s. It has only kept my settings 2-3 times when my truck was off for less than 5 minutes. Other than that it resets every time.

聽If anyone has heard of a fix, or has any luck with dealership please post.聽

I鈥檓 almost thinking about adding a powered sub and powered component tweeters to lift the highs and lows when the equalizer is at 0 unless someone knows how to fix the issue.聽

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9 hours ago, DannyTrailBoss said:

How do you do the hard reset???

Go to settings and reset system, I had 2 options ( don't recall what they said) but I reset both.

Had to enter phone info etc and reprogram the favorite stations but it's worth it as long as it is solved. Basically cleared all the settings. Settings - system- factory reset

Good luck

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