Power Sliding Rear Window

newdude · November 22, 2013

Those with troublesome power sliding rear windows...see attachment. NOTE: It will be a controlled release due to part availability so VIN numbers will recieve this notice over a phased launch.

1385130432479.pdf

BringTheRain403 · November 23, 2013

Good to know! I"ll be hounding them about this so I'm no longer paranoid about opening and closing my rear window...

CorvetteOJ · November 23, 2013

Good to know! I"ll be hounding them about this so I'm no longer paranoid about opening and closing my rear window...

ME TOO!!! Thanks for the info "newdude."

chuckl1218 · December 14, 2013

talked to my dealer today about this issue and the parts availability. he confirmed with my VIN that my truck needs the recall and he said to go ahead and make an appointment because they had all of the parts in stock now.

mzodarg · December 14, 2013

I'm going in today for an oil change, will definitely bring this up the the SM. Thanks!

Mike

cobrajet84 · December 14, 2013

hopefully this means that they are replacing the plastic parts with metal ones. Also maybe this means they will add the option back onto the build sheets. Come one GM fix the problem don't just get rid of the option permanently, like you did with the heated washer fluid option.

mzodarg · December 14, 2013

Had my truck serviced this morning, My vin was part of the TSB. The part was not available, should be here midweek.

Thanks again for posting this!!

Mike

GMCustomerService · December 15, 2013

talked to my dealer today about this issue and the parts availability. he confirmed with my VIN that my truck needs the recall and he said to go ahead and make an appointment because they had all of the parts in stock now.

Hey chuckl,

Let us know how it is after you get it completed. If you have any other questions feel free to PM us as well.

Sincerely,

Jonathan A. (Assisting Jennifer)

GM Customer Care

Rob191288 · December 15, 2013

I'll be getting mine checked on monday, I'm assuming its gonna be part of the VIN's since its an early model

chuckl1218 · January 3, 2014

Hey chuckl,

Let us know how it is after you get it completed. If you have any other questions feel free to PM us as well.

Sincerely,

Jonathan A. (Assisting Jennifer)

GM Customer Care

All done today and working fine. Thanks.

klrrdr · January 3, 2014

anyone have the range of vin#s in the recall?

Jennifer,Jonathon assisting Jennifer....How about a little information instead of asking for my mileage and dealer over and over

grizzlyrafting · January 3, 2014

I agree, we ALL can make our own appointments at the dealership, how about addressing actual issues GM reps.... Please....

thewhitestallion · January 3, 2014

their bosses gave them a sheet full of answers. their bosses said if they put this then say this... if they put this then say this... if none of their answers are able to answer our questions then they will not post anything. you know who you can blame for this...... I can sum it up in one word. LAWYERS.... they are the root of all evil!

Stex · January 3, 2014

It is called the tel/cel phone. If concerned about the recall, just call service dept. and give vin. Done. I find most GM service depts. to be very helpful and responsive to calls and visits. At least GM is reading the threads.