Argghhh Tore passenger side mirror off

[CapnDean]

Did I say I love my new truck?  Well I just tore off the passenger side mirror exiting my garage.  I'm just not used to the difference in width between this truck and my old 2006 GMC Sierra 2500HD.  I took it in to my local Chevy dealer and shelled out $800 for the repair.  Expensive lesson on why power fold in mirrors are there.  There is one oddity however....  perhaps someone here can help me understand this.

 

Immediately after I unplugged the wires from the dangling side view mirror I got a check engine light (P0073) air intake temp is what onstar said.   So I just figured that by unplugging the mirror It caused the truck to throw that code.  After replacing the side view mirror.  My local Chevrolet dealer said that I needed to take the truck over to my local GMC dealer to have the check engine light problem corrected.  Their position is that since the truck is still under warranty, (and get this) since I did not buy the truck from them.....I would have to go to my nearest GMC dealer for any warranty work.  Mind you that I bought this truck out of state...so it is not like my local GMC dealer is the selling dealer either.  I explained to them that I believed that the code was the result of me tearing the mirror off since that is IMMEDIATELY preceeded the code.  Regardless - I asked them to clear the code for me since they did the repair.  They complied.  

 

Does that make sense that a Chevy dealer will repair a GMC truck (even had the mirror in stock) on my dime but if it is a warranty job shuffle me off to a GMC dealer?   I mean is that legit?

[2017_whitez71]

1 hour ago, CapnDean said:

Did I say I love my new truck?  Well I just tore off the passenger side mirror exiting my garage.  I'm just not used to the difference in width between this truck and my old 2006 GMC Sierra 2500HD.  I took it in to my local Chevy dealer and shelled out $800 for the repair.  Expensive lesson on why power fold in mirrors are there.  There is one oddity however....  perhaps someone here can help me understand this.

 

Immediately after I unplugged the wires from the dangling side view mirror I got a check engine light (P0073) air intake temp is what onstar said.   So I just figured that by unplugging the mirror It caused the truck to throw that code.  After replacing the side view mirror.  My local Chevrolet dealer said that I needed to take the truck over to my local GMC dealer to have the check engine light problem corrected.  Their position is that since the truck is still under warranty, (and get this) since I did not buy the truck from them.....I would have to go to my nearest GMC dealer for any warranty work.  Mind you that I bought this truck out of state...so it is not like my local GMC dealer is the selling dealer either.  I explained to them that I believed that the code was the result of me tearing the mirror off since that is IMMEDIATELY preceeded the code.  Regardless - I asked them to clear the code for me since they did the repair.  They complied.  

 

Does that make sense that a Chevy dealer will repair a GMC truck (even had the mirror in stock) on my dime but if it is a warranty job shuffle me off to a GMC dealer?   I mean is that legit?

I am guessing you have a diesel?  If so there is a temp sensor in the passenger mirror.  That is probably why it set off a check engine light.  

 

As far as getting it repaired at a chevy dealer, they will work on any GM vehicle as long as your paying for it.  But if you need warranty work you have to go to a GMC dealer.  Here is a screenshot from GMC's website about warranty work.  

[Sierra706]

^^ Something that can be reset with any handheld code reader. Hopefully you never see that code again


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[DougFL]

Take it to an Advanced Auto or O'Reilly Auto Parts and have them reset the code.  They do it for free.  If the mirror replacement corrected the error, the reset should take care of it.  Otherwise you will have to go to a GMC dealer.

[2016 Sierra Owner]

Unfortunately this is the case. I called GM several years ago about taking my 01 to the nearest Chevy dealer as the GMC dealer near me was really crappy. I bought my truck from a dealer about an hour away. The GM rep basically said no. I could not get my truck worked on at Chevy if there was a GMC near me.

[Donstar]

I would definitely want to take my Sierra to specialist.  Silverado technicians can't be expected to understand the unique requirements of a professional grade truck!  The GM dealers in my area sell and service both.  Does this make their technicians ambidextrous?

[garagerog]

1 hour ago, Donstar said:

I would definitely want to take my Sierra to specialist.  Silverado technicians can't be expected to understand the unique requirements of a professional grade truck!  The GM dealers in my area sell and service both.  Does this make their technicians ambidextrous?

I love a dry sense of humor!