Jump to content

Bent Pushrod in 2015 Silverado 6.2l - Undetermined repair time

Dean "Deano" Rappleye
 Share

Recommended Posts

Dean "Deano" Rappleye Enthusiast

Dean "Deano" Rappleye

Posted
Posted

Hi...I'm new to this forum and hope you guys can help me with your experiences.  My 2015 Silverado LTZ with 6.2l engine developed the dreaded bent pushrod at 26k miles.  It's at the dealer now, has been since last Wednesday (it's Saturday now).  I called them yesterday for an ETA on repairs and they told me that it could take several weeks due to a shortage of pushrods!  They went on to say that GM had zero of them in stock, and there are only two dealers in the entire US that have one each, which are probably spoken for, for a customer's repair.  Sounds like bullshit, but that's what they told me.  It seems to me that they're still building these motors, so they should certainly have pushrods, and should make them available for warranty customers at least.

 

The truck being my third vehicle, ordinarily the wait time would be irritating but tolerable, BUT I have vacation plans in less than two weeks that will involve pulling my 27' travel trailer for a thousand miles or so.  I have deposits and reservations at a dozen RV parks, and we will be caravaning with friends.

 

So, my question to you is: What remedies, if any, can I expect from GM under these circumstances?  Is there anything in the warranty about taking a reasonable time for repairs?  Can I expect a replacement vehicle for repair jobs of long duration?  If there are no replacement vehicles, can I expect compensation for a rental?  If none of these are available, can I sue to recapture the cost of renting a replacement tow vehicle?

  • Replies 37
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

newdude
newdude

12619828 is the pushrod.  I'm showing excellent stock at 17 GM warehouses, including my servicing one that has 234.  Good AFM lifter stock as well. What is your dealer's excuse again? 

1SLOW1500
1SLOW1500

Honestly they should just swap the engine out and tag yours for gm inspection. I mean a engine swap is a few hours and good to go also gm will know it wasn't the mechanic. Sent from my SM-N960U usin

Dean "Deano" Rappleye
Dean "Deano" Rappleye

Today's update...dealer called this morning.  Their latest theory is that when they put the head back together after replacing the pushrod, lifters, and VLOM, the head gasket they used was faulty.  Th

1SLOW1500 Senior Enthusiast

1SLOW1500

Posted
Posted

So is this a warranty covered issue, that is the first question. Because I would have opted for a different set up all together is it wasn't warranty repair. And gm will not give you a truck for your vacation normally however the dealer could let you borrow a truck from the lot if they wish to. I borrowed vechiles for the weekend all the time. Cadillac let me have any GM owned car on the lot. And they put a dealer plate on it and just say go. Well have to go easy in mileage or they have to lose money or list as used.
I would be reaching out to the gm rep on this asap. He makes the call. But I can order push rods today and have them in one day or a few days depending on that option.

Sent from my SM-N960U using Tapatalk

Dean "Deano" Rappleye Enthusiast

Dean "Deano" Rappleye

Posted
  • Author
Posted

The repair is covered under warranty, for sure.  No one at the dealer is disputing that.  How would I contact a GM rep to discuss the vehicle replacement?  Also, you said "I can order pushrods today and have them in one day or a few days"...what do you know that the dealer is not telling me?

 

Thank you very much for sharing your thoughts on this issue.

newdude Senior Enthusiast

newdude

Posted
Posted (edited)

12619828 is the pushrod.  I'm showing excellent stock at 17 GM warehouses, including my servicing one that has 234.  Good AFM lifter stock as well.


What is your dealer's excuse again? 

Edited by newdude
  • Like 1
  • Thanks 1
Dean "Deano" Rappleye Enthusiast

Dean "Deano" Rappleye

Posted
  • Author
Posted

He (dealer service writer) said the parts were not available anywhere in the US...told me some mumbo-jumbo about there being a special team at GM that scours around to find out-of-stock parts and gets them to the dealer quickly when possible.  It sounds like I'm being lied to???  I mean, it's inconceivable with the number of 6.2l motors running around out there that they wouldn't have plenty of replacement parts.

 

mjm-1957 Enthusiast

mjm-1957

Posted
Posted

What the writer is saying that when a part is on national back order or some other reason unavailable threw normal channels we do what is called SPAC it. Stands for special parts assistance center, they will check dealers inventory and ask that dealer if he wants to sell it to the dealer that needs it.Happens alot.

Dean "Deano" Rappleye Enthusiast

Dean "Deano" Rappleye

Posted
  • Author
Posted

Good news and bad news...the good news is that SPAC found a pushrod and it's on its way.  The bad news is that they're going through the same process for the manifold and they have not located one yet.  Remember the good old days, when GM and dealers had plenty of spare parts to service the vehicles they had sold?

1SLOW1500 Senior Enthusiast

1SLOW1500

Posted
Posted

Nothing the dealer is saying makes any sense to me. Push rod shows available always was. What manifold do you need? The intake manifold?

Sent from my SM-N960U using Tapatalk

newdude Senior Enthusiast

newdude

Posted
Posted (edited)

The VLOM is the problem.  Backordered.  Newest # is 12688229.  The issue with it, is that its coming from plant 075 Pontiac MI.  Pontiac re-did their computer systems in the end of May/beginning of June and they pretty much wiped the whole plant.  They have TRUCKLOADS of parts they have yet to process, and are so far behind its not funny.  GM keeps giving dealers the runaround too as to when they will have the plant fully operational as well.    

 

I doubt they had issues with the pushrod per my post and 1SLOW.

 

 

Edited by newdude

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Jsdirt
      2027 GMC Sierra: Official Discussion

      By Jsdirt · Posted

      I was around and remember that era very well, so I'm calling b/s on that statement. If they were that bad no police department or taxi company would've bought a single one ... but they were used in both services (and fire) for DECADES. They were bulletproof and proven. Even the early 21st century ones weren't too bad! The early models were legendary.   Mine is proof, but people like atlas are blinded by agenda and refuse to believe facts right before their very eyes.   Even decades after they were built, a new generation started driving them, posting all their builds and shenanigans on Grandmarq.net and Crownvic.net. The failures would show up then, since they all were deep past 100k-150k miles by that point, and younger drivers tend to be a little aggressive, especially with vehicles than can lay a one-tire fire for as long as you hold your foot in it. They've more than proven themselves over the decades.   The only thing that'll really take them out is road salt. The bodies and sheet metal were garbage. A victim of the cheapout FoMoCo and GM have been partaking in before then, and since.   Today it's the stuff that counts - the undercarriage that rots away first!    GMs Caprice was no slouch either. Reliable as a stone ax - the opposite of what they build now.    
    • Jsdirt
      2027 GMC Sierra: Official Discussion

      By Jsdirt · Posted

      Let me know how your vehicles do in 10 years. You don't know ******, kid. 😂    There's a reason that Panther platform was used as police, fire, and taxi service for DECADES ... long before you were born, apparently.
    • davester
      Disconnecting Battery

      By davester · Posted

      If your connector also has a big lever to get the connector on and off, you don't want to force the lever either way, as it becomes a bigger problem if you bust the lever or the mechanism it works.
    • davester
      Disconnecting Battery

      By davester · Posted

      It's just useful to disconnect the battery to prevent odd shorting out when unplugging/plugging stuff together.  I also  touch the two cable ends together (after disonnecting) to drain the small amount of stored battery energy in various modules.   I believe the main system where you need to be more concerned with, so you need to do the above and then wait some time, iss when you are working on the air bag system, to prevent inadvertent firing of the air bags.   The in-cab switches are just that, plain switches, it's generally not a problem to swap them in/out.  For my '12, I'll get an error message on the dash if I power up the truck w them unplugged, but that's it (power up= turn the ignition on).   The ITBC located above the spare tire is a computer that manages the trailer brake system.  That is probably more important to have the battery disconnected.  It does have to be programmed to the truck, either before or after it's installed, for it to work.  For my '12, I had a very hard time reinstalling the main connector to it (IDK if yours is the same or not), it turned out the silicon seal was jamming up, preventing it from going on all the way.  I finally got it fully installed by lubing the seal with a bit of dielectric grease, then it slid on and latched in place easily.
    • BCGM
      Remote Start Noise 2024 2500 HD Gas

      By BCGM · Posted

      JR ! I just got the truck back from the Dealership today . The technician did a cold remote start on the truck this morning and it made the noise . It was determined that it was a starter issue and replaced it under warranty . Of course   it did not make the sound after a new starter was put in because the truck was not cold . We will we see what happens tomorrow morning when I start the truck cold  . Keep tuned !   Oh I found a video on YouTube of a cold start and it did the same thing your truck and mine do , I will see if I can find it and post it up

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...