Jump to content

Infotainment Screen Black When Using Remote Start

smiles
 Share

Recommended Posts

T.han90 Enthusiast

T.han90

Posted
Posted
On 9/25/2020 at 6:42 AM, T.han90 said:

Let me know what they say because All of the above is what mine is doing plus auto stop has stopped working too 

Well took it in and they were confused Saturday’s is usually for oil changes only so than why did you schedule me today?.... they’ll look at it Monday and diagnose it they think it’s more complex than just a battery issue they want to keep it for the day and go over it all

  • Replies 57
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

MJK
MJK

There is a recent update for this issue.

MJK Enthusiast

MJK

Posted
Posted

So, the shop has had mine for 2 days and as you can expect nothing has been found as of yet. They say batteries tested good, cables pass resistance test and all cables are tight. Mechanic is periodically going by truck and remote starting. None of the symptoms have happened since jumping it off. They are saying it possibly went through reset. They are keeping it tell Tuesday and will let y’all know more then.

T.han90 Enthusiast

T.han90

Posted
Posted
On 9/26/2020 at 9:11 AM, T.han90 said:

Well took it in and they were confused Saturday’s is usually for oil changes only so than why did you schedule me today?.... they’ll look at it Monday and diagnose it they think it’s more complex than just a battery issue they want to keep it for the day and go over it all

Welp went to go start it today and won’t start dead battery and every service message you can think of popped up 

MJK Enthusiast

MJK

Posted
Posted (edited)
20 minutes ago, T.han90 said:

Welp went to go start it today and won’t start dead battery and every service message you can think of popped up 

Take pictures to show service Dept. I wish I would have taken pics and video to show them. Is your Silverado a 2500HD?

Edited by MJK
Wrong info
T.han90 Enthusiast

T.han90

Posted
Posted
20 minutes ago, MJK said:

Take pictures to show service Dept. I wish I would have taken pics and video to show them. Is your Silverado a 2500HD?

Wish I could’ve nothing wants to pop up now it’s a dead brick in driveway, 2020 1500 rst 4800 miles on it. Keep reading UBEC bolts not tight enough has been the issue for a lot of people with electrical issues 

MJK Enthusiast

MJK

Posted
Posted
On 9/25/2020 at 5:42 AM, T.han90 said:

Let me know what they say because All of the above is what mine is doing plus auto stop has stopped working too 

So I picked up my truck today after it being in the shop for 6 days. They did an update that was to fix the black screen after remote start. It seems to be fixed.They thought that the USB port was faulty because I had a problem with Apple CarPlay not working. So it was changed out and still have a problem with the Radio recognizing my phone. They plugged a test device into the port and still no recognition. I need the truck tell next Wednesday and will bring back in for them to call and work with Tech support. Mechanic believes it is the radio. It will also show phone is connected by Bluetooth and will not play media even though phone says it is. Will check back in next week.

T.han90 Enthusiast

T.han90

Posted
Posted
31 minutes ago, MJK said:

So I picked up my truck today after it being in the shop for 6 days. They did an update that was to fix the black screen after remote start. It seems to be fixed.They thought that the USB port was faulty because I had a problem with Apple CarPlay not working. So it was changed out and still have a problem with the Radio recognizing my phone. They plugged a test device into the port and still no recognition. I need the truck tell next Wednesday and will bring back in for them to call and work with Tech support. Mechanic believes it is the radio. It will also show phone is connected by Bluetooth and will not play media even though phone says it is. Will check back in next week.

interesting, I get mine back tomorrow it’s been in since Monday they said it was a bad module and that there is a new recent update said they updated the system too.

1fast ss Enthusiast

1fast ss

Posted
Posted

My screen went black after remote starting a few weeks ago. Once I shut off and restarted the screen returned to normal. No other issues at the time. Haven't driven my truck in a week. Went out to start the truck and nothing. Tried to jump start it and nothing but clicking. Going to give the dealer a call in the AM.

MJK Enthusiast

MJK

Posted
Posted
53 minutes ago, 1fast ss said:

My screen went black after remote starting a few weeks ago. Once I shut off and restarted the screen returned to normal. No other issues at the time. Haven't driven my truck in a week. Went out to start the truck and nothing. Tried to jump start it and nothing but clicking. Going to give the dealer a call in the AM.

There is a recent update for this issue.

  • Like 1
1fast ss Enthusiast

1fast ss

Posted
Posted
On 10/6/2020 at 8:57 PM, MJK said:

There is a recent update for this issue.

Hopefully, I get my truck back tomorrow. Dealership told me they completed a software update and everything checks out fine. They want to keep it overnight to make sure. I hope the problem is solved.

  • 2 months later...
Cory Hicks Enthusiast

Cory Hicks

Posted
Posted

I had my 2020 2500HD HC in for oil change and the next morning after remote start, the infotainment would not come on.  The infotainment used to come on when on ACC or engine start from the ignition, but would not any more.  I called the dealership and two "Master Technicians"  stated this is how it is supposed to work.  According to them, you have to shut the truck off and start it from the ignition to get the infotainment system to come on.  

So, after being tongue-lashed by the dealership, I decided to reset the truck by pulling the negative terminals and low and behold, the infotainment comes on without turning off the truck now.    "Master Mechanics" can't know everything, but this back-yard shade-tree mechanic go to move on all electronic issues is pull the battery.  I hope the rumored upcoming update fixes these glitches for good.

  • 4 weeks later...
Berta403 New Member

Berta403

Posted
Posted

Having the same issue with my 2020 3500. Have an appointment tomorrow morning will hopefully get it all fixed before work on Tuesday will let you guys know what they say. Thanks for all the info it has helped a lot. 

Berta403 New Member

Berta403

Posted
Posted

Two days after my truck was parked wouldn’t start. Boosted it and drive it to dealer. Took them three hours to figure out what you guys all told me. Updated from version 148 to V150. Seems to be working great now. My advice is if this happens to you before you let truck sit ensure you have restarted manually or will die. Thanks again everyone. 

kylant Enthusiast

kylant

Posted
Posted
9 hours ago, Berta403 said:

Two days after my truck was parked wouldn’t start. Boosted it and drive it to dealer. Took them three hours to figure out what you guys all told me. Updated from version 148 to V150. Seems to be working great now. My advice is if this happens to you before you let truck sit ensure you have restarted manually or will die. Thanks again everyone. 

i wonder if this  is the new update that is supposed to be over the air that seems like nobody has gotten yet

Berta403 New Member

Berta403

Posted
Posted
4 hours ago, kylant said:

i wonder if this  is the new update that is supposed to be over the air that seems like nobody has gotten yet

I’m not sure but it should if it’s causing this many issues. Took them 3 hours following  gms procedures before getting to the update. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • richard wysong
      Wow I'm in a pickle. (Broke down truck) and a story.

      By richard wysong · Posted

      The timing marks are ok, that is #1, you can turn it over until they line up and it won't change anything, the crankshaft turns twice for every camshaft revolution, I have always set up SB Chevs as your pic shows using a straight edge
    • Atlas
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Atlas · Posted

      Someone's been here before.... There is a receipt for a 3-piece timing set, purchased earlier this year.   Is this picture something, or, nothing?   I have the timing cover off and my crank is perfectly TDC and the keyed gear's locating mark is dead on 12 o'clock.   The cam gear locating mark is also at 12 o'clock. Now, I'm not an expert, but all the install guides say the two locating marks should meet and be perfectly aligned when installing a timing set. The mark on the crank should be dead on 12:00 and the cam gear's mark should be dead on 6:00, and both marks should be perfectly vertically aligned.   I believe the timing gear is keyed or has a dowel that ensures it can only be installed on the cam in one position, so I have to believe the cam is out of phase somehow. At the very least, with a triangular bolt pattern, it can only be installed in one of 3 different positions.   Before I pulled the front cover, the truck was running alright, no service engine soon lights except an occasional P0172 / rich condition. Timing -16 timing at idle (should be +16), and total -35% fuel trim, two conditions I haven't been able to figure out.   In related news, my injector tested pretty well, wasn't leaking, but I had it rebuilt anyway, and it's on it's way back to me.         Along with this discovery, the good and bad:   Good: The oil pan seal appears undamaged.   Bad: -The timing cover has been reused, and the positioning dowels have been broken. That could explain some of the leaking. -Some kind of white paste or grease was used to try to seal the oil pan seal and timing cover (since wiped off..). -Then, someone globbed silicone all over the front of the cover and also buried the ckp sensor in it. But, they didn't put any inside the cover or use RTV to try to seal the oil pan seal with the timing cover (good).
    • Grumpy Bear
      PF63 Oil Filters Going Away?

      By Grumpy Bear · Posted

      The guy that owns K&P filters last I checked in with him has over 300,000 miles on his Dodge base Hemi using his own 35 micron absolute stainless mesh filter from its first oil change.    The GM study I've posted a dozen times shows the relationship in engine life based in multiples of base units, not miles or years. That is the base unit is the number of miles the motor ran using the reference filter efficiency.    The above two paragraphs dismantle anecdotal arguments IF one changes oil often enough to prevent particle formation and the motor is in otherwise good shape. That is not full of silica (no air filter) or suffering a metallurgical issue that is not part of the lubrication discussion. Poor heat treat in example.   Data from UOA's I've reviewed from more than a few engines can show remarkably broad variations in oil cleanliness using the exact same filter over the course of an engines life.     Lastly there is the common sense of it. Wear debris WILL circulate the engine BEFORE it ever sees a filter in route to that filter and WILL harm the pump which NEVER sees filtered oil.    Alpha question then becomes, given the facts, how long do you believe is a reasonable service life from a vehicle you are certain you will not pass down? That is the junk yard will be it's resting place when you're done with it? (the moral issue most don't care about).    Omega question is then how diligent are you prepared to be in general mechanical, air & oil maintenance? Preventing particulates and keeping them sufficiently dilute; preventing the precursors from generation, amalgamation and precipitation.    If I get a good look at the engine bay of a vehicle I have a fair idea of the owners commitment to the inside of the power train. That 30 micron WIX is still more efficient than a sieve.                 
    • Tyler Gibbs
      PF63 Oil Filters Going Away?

      By Tyler Gibbs · Posted

      It also depends on what criteria someone is using for “best” when talking filters.  Are we going off best efficiency?   Best quality/QC?  Etc. because the two may not mutually exclusive.  
    • Tyler Gibbs
      PF63 Oil Filters Going Away?

      By Tyler Gibbs · Posted

      They’re not the same wiz as 10-15 years ago.  QC has fallen pretty hard.  The XP line was never good though in the first place.    https://bobistheoilguy.com/forums/threads/wix-filter-rusted-through.386492/post-6991372   https://bobistheoilguy.com/forums/threads/i-ve-used-my-last-wix-filter.27299/   https://bobistheoilguy.com/forums/threads/looking-for-a-better-replacement-for-wix-51258.403977/   https://bobistheoilguy.com/forums/threads/convince-me-in-using-the-purolator-boss.401537/post-7420147   the forums are littered with posts and examples of not great wix filters the last couple years 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...