Jump to content

  • Sign up for FREE! Become a GM-Trucks.com Member Today!

    In 20 seconds you can become part of the worlds largest and oldest community discussing General Motors, Chevrolet and GMC branded pickups, crossovers, and SUVs. From buying research to owner support, join 1.5 MILLION GM Truck Enthusiasts every month who use GM-Trucks.com as a daily part of their ownership experience. 

Infotainment Screen Black When Using Remote Start

smiles
 Share

Recommended Posts

NSR1924 New Member

NSR1924

Posted
Posted

2020 Chevy HD with 9K miles started doing same thing as discussed. Remote start works, but upon entering vehicle, apply brake, and hit start button, everything turns on, EXCEPT infotainment screen. Have to shut off vehicle and restart. After 3 days of doing this every morning, my battery was dead. Dealer picked up vehicle. Ran some tests, all was good with alternator and battery, unplugged battery for awhile, performed regular maintenance and service that was due. Truck has been fine for a week now. 

Link to comment
Share on other sites
  • Replies 57
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

MJK
MJK

There is a recent update for this issue.

kylant Enthusiast

kylant

Posted
Posted (edited)
On 1/22/2021 at 2:41 PM, bigman32hockey said:

I think the OTA Update addressed this issue, along with several other software glitches.  I just did the update this evening.  Only took about 10 minutes.

so it's finally available?

 

EDIT: checked yesterday. my truck said no update available. I think it said last update was sept

Edited by kylant
Link to comment
Share on other sites
  • 2 weeks later...
xaositek Enthusiast

xaositek

Posted
Posted

I joined this forum because of this post, but I wanted to say my truck started doing this within a day or two of getting an oil change at my dealership. Has anyone gotten the update OTA recently? I just checked on my 2020 GMC Sierra 2500 AT4 and I got "No Updates".

 

@kylant did your truck ever update?

Link to comment
Share on other sites
kylant Enthusiast

kylant

Posted
Posted
25 minutes ago, xaositek said:

I joined this forum because of this post, but I wanted to say my truck started doing this within a day or two of getting an oil change at my dealership. Has anyone gotten the update OTA recently? I just checked on my 2020 GMC Sierra 2500 AT4 and I got "No Updates".

 

@kylant did your truck ever update?

yes it did. a few days ago I checked and it was available. didn't take very long to do

Link to comment
Share on other sites
xaositek Enthusiast

xaositek

Posted
Posted

Quick update and the madness continues:

  • Reviewed v150 upgrade on my radio successfully on Wednesday, February 10, 2021 - all functions now work, I can remote start my truck and the radio works, SiriusXM works again, and my WiFi doesn't stay on beyond a couple minutes
  • Talked to my dealership and while all seems well on the surface, there was a fault code they could see internally on the radio and advised it should still be replaced
  • Radio Module is being replaced under warranty on Friday, February 12, 2021
Link to comment
Share on other sites
  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to topic listing

  • Similar Content

    • Szilla
      2012 Suburban, both key fob remotes stopped working, but TPMS working fine
      By Szilla
      I have a 2012 Suburban, owned since new.  Yesterday the key fob / remote / keyless transmitter stopped working.  It stopped, then worked a couple times to unlock, then quit completely.  I assumed it was a bad battery (10+ years old), so I replaced it with a new battery, still didn't work.  I have the second remote that's only been used a couple times when the keys were "lost", and it doesn't work either.  No response from any buttons.  I checked the batteries in both, and both batteries are at 3.3 volts.  I pulled the DSM fuse for 5 minutes and then disconnected the vehicle battery for 5 minutes, no change.  I have tried holding the remote right next to where (I think) the RCDLR is in the left-rear pillar, still no response.  The TPMS system works fine, reading all 4 tires correctly with no errors.  I hooked up my ODB2 scanner, and it doesn't show any codes.

      Do I have two dead remotes?  Or has the RCDLR partially stopped working?  I called the dealer, all they said was "buy a new remote, your two remotes have died".  I asked, why would an unused 10 year old remote die?  No answer, just come in and buy one.  I have no faith in my dealership's service department based on previous repairs unfortunately, so I thought I'd ask here.  My local locksmith will attempt a re-sync for $50, but they said if they're both not working it's not that.  Unfortunately this year model won't allow the user to add or reprogram a remote.
       
      Thanks in advance for any ideas of what to try, or what might be the issue.
    • customboss
      Walter and my TrailBoss
      By customboss
      Here’s my Walter. 
    • DrBaylor
      Infotainment system question
      By DrBaylor
      I purchased a 2021 Silverado Z71 in April, and I love it, but an odd quirk with the infotainment system. Each time I get in my truck, with the same cell phone I always carry, I cannot make a voice activated call for up to 5 minutes.  The response is always "please wait, I am loading your contacts".  Why does the system load my contacts each time I get it the vehicle?  Is there any way to have it store the contacts and not upload every time?  Is it supposed to do this?
    • billa355
      maximum startup volume settings
      By billa355
      When I set "maximum start-up volume" to a good level, it will hold for a couple of starts.  then it reverts to a very loud start-up volume.  Radio blasts loudly until we turn it down.  Reset maximum start-up volume repeatedly but will not hold.  always reverts to loud start up volume.  service department has not heard this problem, but a friend with a 2021 silverado has the same problem, exactly.
    • SSCHUU
      Anyone Running the Factory Reproduction Style 59's?
      By SSCHUU
      Looking at getting the 20" Factory Reproduction Style 59 wheels in black and would love to see if anyone has pics of them installed on their trucks.


  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    241.4k
    Total Topics
    1.4m
    Total Posts

  • Member Statistics

    304,948
    Total Members
    8,960
    Most Online
    backwoods_z71
    Newest Member
    backwoods_z71
    Joined


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.

  I accept