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power steering problems

Grunt Big 10

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Grunt Big 10 New Member

Grunt Big 10

Posted
Posted

I have 2015 Sierra, Power steering went out while driving last Wednesday June 15th, towed to closest dealership. On-line recall GMC 14743 for Steering electronic power assist system. does not cover my VIN...anyone else have power steering issues?

The Zip Senior Enthusiast

The Zip

Posted
Posted

I'm from the era driving without power steering, a beast. Regardless if the recall doesn't cover your vin, a defective or broken part will be covered by your warranty. This won't be hard to duplicate

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

I have 2015 Sierra, Power steering went out while driving last Wednesday June 15th, towed to closest dealership. On-line recall GMC 14743 for Steering electronic power assist system. does not cover my VIN...anyone else have power steering issues?

Hello Grunt,
While I hate to hear that your power steering malfunctioned on your Sierra while you were driving, I am glad to see that you were able to get it towed to the dealership. Please keep us updated on the status of your truck and send us a PM should you need further assistance.
Kindest Regards,
Blair E.
GMC Customer Care
RhinoGuy Enthusiast

RhinoGuy

Posted
Posted

My power steering will hang up sometimes. Especially on interstate ramps at high speeds. I can let go of the wheel on a ramp and the wheel will stay turned for a short time before straightening out. I plan on asking the dealer about it when I go in for my first oil change.

Btreyu09 Enthusiast

Btreyu09

Posted
Posted

Why would it not pay?

I think he meant it's covered under bumper to bumper warranty and for him to not pay for it.

Silver ice 6.2 Senior Enthusiast

Silver ice 6.2

Posted
Posted

Why would it not pay?

yeah sorry... everyone has bumper to bumper warranty.. I paid a little extra and I got bumper to bumper 72,000 or 6 years... probly won't need it but you never know.. so thumbs up for me I guess
Britt Lifsey Enthusiast

Britt Lifsey

Posted
Posted

I paid a little extra and I got bumper to bumper 72,000 or 6 years... probly won't need it but you never know.. so thumbs up for me I guess

We did, too. First "extended" warranty I've bought in years. Hope neither of us ever need it :)

  • 2 weeks later...
Unkiebunk045 New Member

Unkiebunk045

Posted
Posted

My power steering will hang up sometimes. Especially on interstate ramps at high speeds. I can let go of the wheel on a ramp and the wheel will stay turned for a short time before straightening out. I plan on asking the dealer about it when I go in for my first oil change.

I have a '15 LTZ Z71 and my does the same thing. I brought it to the shop and they can't find a problem or duplicate it. Have you gotten an answer, or does anyone have any suggestions??

RhinoGuy Enthusiast

RhinoGuy

Posted
Posted

I have a '15 LTZ Z71 and my does the same thing. I brought it to the shop and they can't find a problem or duplicate it. Have you gotten an answer, or does anyone have any suggestions??

 

I took it in yesterday and got the same response you did.

 

I am going to try and video mine. It's obvious that the wheel is sticking.

 

Sent from my SM-N910V using Tapatalk

Unkiebunk045 New Member

Unkiebunk045

Posted
Posted

I took it in yesterday and got the same response you did.

 

I am going to try and video mine. It's obvious that the wheel is sticking.

 

Sent from my SM-N910V using Tapatalk

I live about an hour from the dealer and told them "I didn't just drive 2 hours out of my way (1 each direction) for something that isn't wrong with the car. It actually makes me nervous since it only happens on the highway and I am thinking it could be dangerous if it is a long turn on the highway and it hangs up.

 

I am going back first thing tomorrow am and will go out on the road with one of the service techs to show them what happens. Hopefully it actually does it with him in the car.

The Zip Senior Enthusiast

The Zip

Posted
Posted

.....will go out on the road with one of the service techs to show them what happens. Hopefully it actually does it with him in the car.

 

This is exactly what I was going to suggest, let him drive in the same conditions as you when it happens. Same road, time of day if possible.

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