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Remote start not working

Bgmc

By Bgmc
in Troubleshooting & Recalls

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Bgmc Enthusiast

Bgmc

Posted
Posted

Hey , anyone else having issues with this? I have a 2014 sierra with a factory remote starter. Recently when I try to start the truck cold it does not work but if I start with the key and run for a while the remote start works and continues to work as long as the engine is warm. Going back to the dealership tomorrow to get it looked at again. First time they did not find a fault and couldn't replicate the issue I had. I think the engine was probably warm when they looked at it. Thanks.

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TJay74 Senior Enthusiast

TJay74

Posted
Posted

Need to make sure there are no stored codes at all, if anything is stored the remote start wont work.

redwngr Senior Enthusiast

redwngr

Posted
Posted

Does it crank and not start or not even crank?

 

Remote start wont' work if there is a fault code and won't work if the hood is not closed.

 

 

Maybe the hood sensor position is incorrectly set, or there is a loose connector on that circuit.

Bgmc Enthusiast

Bgmc

Posted
  • Author
Posted

The truck doesn't crank on cold starts using the remote starter. It was at the dealer 2 weeks ago for a service and a software update. I did have this issue before that update. I'll check out the hood sensor . Thanks

jagabom (Esquire) Enthusiast

jagabom (Esquire)

Posted
Posted

That's one of the things I don't like about GM. If the service engine soon light is on the remote start won't work. They punish you and make you take it in to get fixed to get the remote start to work. My 08 Pont G5 does this as well. Some other makers don't do this.

Jim

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hi Bgmc,

 

I certainly understand how this remote start issue could be frustrating, especially during the colder months. If you’d like us to reach out to your dealer and provide an additional layer of support, please send us a private message including your VIN, contact information and servicing dealer.

 

All the best,

 

Anthony J.

GM Customer Care

Hey , anyone else having issues with this? I have a 2014 sierra with a factory remote starter. Recently when I try to start the truck cold it does not work but if I start with the key and run for a while the remote start works and continues to work as long as the engine is warm. Going back to the dealership tomorrow to get it looked at again. First time they did not find a fault and couldn't replicate the issue I had. I think the engine was probably warm when they looked at it. Thanks.

newdude Senior Enthusiast

newdude

Posted
Posted

That's one of the things I don't like about GM. If the service engine soon light is on the remote start won't work. They punish you and make you take it in to get fixed to get the remote start to work. My 08 Pont G5 does this as well. Some other makers don't do this.

Jim

 

#emissions. Your CEL triggers because there is fault that could cause poor emissions/pollutions. Its real simple. Fix your car, and the factory remote start will work.

Bgmc Enthusiast

Bgmc

Posted
  • Author
Posted

Posted Yesterday, 10:32 PM

That's one of the things I don't like about GM. If the service engine soon light is on the remote start won't work. They punish you and make you take it in to get fixed to get the remote start to work. My 08 Pont G5 does this as well. Some other makers don't do this.

Jim

 

To be clear I don't have any check engine lights or any other warning lights on the dash. The remote just doesn't work on cold starts. This really bugs me as my truck has only 35000 km and less than a year warranty left .

Colossus Senior Enthusiast

Colossus

Posted
Posted

Dont let it bug ya, take it in to be fixed under warranty. Also, because a check engine lights indicates an issue, they don't want you to run any risks of damaging the engine by letting it run unattended while its in diagnostic mode.

jagabom (Esquire) Enthusiast

jagabom (Esquire)

Posted
Posted

To be clear I don't have any check engine lights or any other warning lights on the dash. The remote just doesn't work on cold starts. This really bugs me as my truck has only 35000 km and less than a year warranty left

 

I didn't think so Bgmc but I just wanted to grumble.

Jim

  • 2 weeks later...
redwngr Senior Enthusiast

redwngr

Posted
Posted

To be clear I don't have any check engine lights or any other warning lights on the dash. The remote just doesn't work on cold starts. This really bugs me as my truck has only 35000 km and less than a year warranty left

 

I didn't think so Bgmc but I just wanted to grumble.

Jim

Did you take it in?

Bgmc Enthusiast

Bgmc

Posted
  • Author
Posted

Yes redwngr it's been in the shop 4 times now for the same issue. They are having some trouble tracking the problem. On the last visit the bcm module got replaced. It did make a difference on the cold start issue I was having but still doesn't work 100% of the time.

Joetheroofer1984 New Member

Joetheroofer1984

Posted
Posted

I have a '15 and my remote start began acting up almost immediately. I just put up with it as it's not a good idea to let your truck idle for more than 10 seconds when it's cold anyways..

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