Jump to content

Tire rotation question

Arch Angel

Recommended Posts

Arch Angel Enthusiast

Arch Angel

Posted
Posted

So the other day i suspected my dealership wasn't rotating my tires on my 2017 Silverado. So i marked tires 2 changes ago this last change i noticed my front left went to my back left and my back left to my front left...no crossing sides?! 

 

Now in the book it specifies sides should cross, Web researching specifies this and many "models" to follow. So i talked to the service manager at the dealership and he said they don't cross rotate for "road noise" ??????? I called Chevy they specified they believe cross rotation is the proper way and confirmed by calling 2 other dealerships in the area to confirm 2/3 dealerships in my area cross rotate tires. 

 

Why would you not cross rotate the tires?  now that it's 22k miles on my truck would starting to cross rotate them now mess with it more? i'm assuming so i'm guessing the tires are basically gone until i get new ones. 

 

Anyone else encountered similar issues and/or have feedback on the rotation situation. 

papageoff Enthusiast

papageoff

Posted
Posted

The only reason I can think of not to cross the sides (besides laziness) would be if the tires had a directional tread which would end up turning the wrong direction.  I don't know that I've ever seen truck tires like that, but they may exist.

 

Geoff 

aseibel Senior Enthusiast

aseibel

Posted
Posted

yeah, some performance car tires are directional, but I haven't seen that on a truck either.

 

They should be cross rotating the tires.

 

My second "free" oil change and maintenance they didn't even rotate mine at all. My wife picked it up so I didn't have a chance to call them out on it. I called them later from home and asked why they didn't do it. They said I didn't have enough miles on it since the last time. Whatever, its a free maintenance, I went in every 6 months. Do you d&mn job. not the first lazy technicians.

Arch Angel Enthusiast

Arch Angel

Posted
  • Author
Posted
2 hours ago, papageoff said:

The only reason I can think of not to cross the sides (besides laziness) would be if the tires had a directional tread which would end up turning the wrong direction.  I don't know that I've ever seen truck tires like that, but they may exist.

 

Geoff 

I mentioned this to the service manager and he said he would research why and get back to me. he called me back saying it's because of how the roads now-a-days are designed....to my this makes less sense now cause it's the wear on tires not the freaking roads. 

 

He mentioned scalloping on the treads during use so if we rotated to other side the scalloping would be "pounding" into the cement instead of flowing with it.. --- IMO that is why your rotating to stop scalloping of the tires and ensure they are even tread all around. 

 

 

papageoff Enthusiast

papageoff

Posted
Posted
41 minutes ago, Arch Angel said:

I mentioned this to the service manager and he said he would research why and get back to me. he called me back saying it's because of how the roads now-a-days are designed....to my this makes less sense now cause it's the wear on tires not the freaking roads. 

 

He mentioned scalloping on the treads during use so if we rotated to other side the scalloping would be "pounding" into the cement instead of flowing with it.. --- IMO that is why your rotating to stop scalloping of the tires and ensure they are even tread all around. 

 

 

:bs:

 

There are so many things wrong with that second part, that I'm not even going to start the rant.  :sleep:

Arch Angel Enthusiast

Arch Angel

Posted
  • Author
Posted
2 minutes ago, papageoff said:

:bs:

 

There are so many things wrong with that second part, that I'm not even going to start the rant.  :sleep:

yeah the dealership i deal with...are clowns i get it, Sadly they give "Free oil changes, tire rotations and batteries for life" if i do all service there...which honestly I've been wondering if it's worth it cause yah.. 

papageoff Enthusiast

papageoff

Posted
Posted

Well, I guess go with it for the first few years and wear the tires out.  Any rotation is better than none.  Besides, if you have those god-awful SR-A tires then won't have to wait too long for new ones.  When you do replace the tires, go to Discount Tire and they'll do free rotate and balance for life on the new ones.  They'll do it however you ask and you can watch if you want.  I've never had a bad experience there.

Arch Angel Enthusiast

Arch Angel

Posted
  • Author
Posted

Nice, i know Town faire tire does that as well ( i get 10% discount cause of where i work at a college we use them heavily) so yah, i got some Goodyear wrangler Blah blah tire that well if the truck wasn't great in winter itself (Massachusetts ) the tires suck but in 4x4 it gets it done just sketchy on highway with those tires. Also once i can replace them i have a new set of Rims/tires in mind saw these "black widow" rims at another dealership i loved problem is 20 inch tires i got 18's stock not worth buying rim/tire unless i need new tires itself. 

MaverickZ71 Senior Enthusiast

MaverickZ71

Posted
Posted
23 minutes ago, Arch Angel said:

yeah the dealership i deal with...are clowns i get it, Sadly they give "Free oil changes, tire rotations and batteries for life" if i do all service there...which honestly I've been wondering if it's worth it cause yah.. 

Free?  Remember, in life, you get what you pay for . . . 

MaverickZ71 Senior Enthusiast

MaverickZ71

Posted
Posted
1 hour ago, Arch Angel said:

I mentioned this to the service manager and he said he would research why and get back to me. he called me back saying it's because of how the roads now-a-days are designed....to my this makes less sense now cause it's the wear on tires not the freaking roads. 

 

He mentioned scalloping on the treads during use so if we rotated to other side the scalloping would be "pounding" into the cement instead of flowing with it.. --- IMO that is why your rotating to stop scalloping of the tires and ensure they are even tread all around. 

 

 

That 'service manager' is an ignorant clown.  Run away, to another dealership where they have a clue.  

MaverickZ71 Senior Enthusiast

MaverickZ71

Posted
Posted
3 hours ago, Arch Angel said:

So the other day i suspected my dealership wasn't rotating my tires on my 2017 Silverado. So i marked tires 2 changes ago this last change i noticed my front left went to my back left and my back left to my front left...no crossing sides?! 

 

Now in the book it specifies sides should cross, Web researching specifies this and many "models" to follow. So i talked to the service manager at the dealership and he said they don't cross rotate for "road noise" ??????? I called Chevy they specified they believe cross rotation is the proper way and confirmed by calling 2 other dealerships in the area to confirm 2/3 dealerships in my area cross rotate tires. 

 

Why would you not cross rotate the tires?  now that it's 22k miles on my truck would starting to cross rotate them now mess with it more? i'm assuming so i'm guessing the tires are basically gone until i get new ones. 

 

Anyone else encountered similar issues and/or have feedback on the rotation situation. 

This is not unusual, unfortunately.  We've caught dealers not rotating tires, not greasing any zerks, not changing the oil AND FILTER, charging for air filters not changed, etc, through the years.  On the tire rotations on trucks, if they do perform them, they like just switching them front to back (on the same side), as that's quicker (less movement) for them.  Put a secret mark on the item(s) and take photos or videos on your phone.  Then confront them with the evidence.  Insist on getting the service performed as GM specifies in the manuals.  

duquephart Enthusiast

duquephart

Posted
Posted

The only way to get what you are paying for is to watch them. Profit is the goal and cutting corners = more profit.

15 Z71 Senior Enthusiast

15 Z71

Posted
Posted

I tell them move the backs straight forward and x the fronts to the back. That way it smooths out the outer edge on the fronts. I get a lot of life out of mine doing this. I guess this is also what the Manuel says to do also. That's the first thing I tell them, do not move them straight forward and straight back!

papageoff Enthusiast

papageoff

Posted
Posted
1 hour ago, MaverickZ71 said:

Free?  Remember, in life, you get what you pay for . . . 

 

Yes, they probably charge a little more for tires in general.  But, for the experience I have had shopping there over the years I'll take it.   

 

I just bought tires in May and I got a competitive price with a shorter lead-time for shipping than some other shops in town.  I stopped by a few days after buying the new tires because I wasn't sure I liked them.  After talking to the guy, I decided to give them a little more time at a higher PSI.  He ordered in a new set of other tires in case I changed my mind without my having to ask or make any commitments to a new appointment or pay a fee.  That's the sort of thing that impresses me and makes me willing to pay more. He was trying to make sure I got the right tire even if it meant more work for them.  Unlike a lot of companies who are just sycophantically trying  get you to buy and leave, they have always treated me AND MY WIFE with respect. (It helps if you give them the same.)  They honor their promises and for that, I'll pay a little extra.  Free tire rotations are just a perk!  I don't have any connection to them beyond being a customer; but, I've worked in retail before and I think they do a great job in a tough business.  

papageoff Enthusiast

papageoff

Posted
Posted
1 hour ago, MaverickZ71 said:

This is not unusual, unfortunately.  We've caught dealers not rotating tires, not greasing any zerks, not changing the oil AND FILTER, charging for air filters not changed, etc, through the years.  On the tire rotations on trucks, if they do perform them, they like just switching them front to back (on the same side), as that's quicker (less movement) for them.  Put a secret mark on the item(s) and take photos or videos on your phone.  Then confront them with the evidence.  Insist on getting the service performed as GM specifies in the manuals.  

The first three oil changes I got at my dealership my "courtesy wash" wasn't completed despite being listed on the invoice as completed.  I finally complained enough that I think I have a note in my file because it hasn't been a problem since.  I have no idea if they're actually changing my oil, though. :(

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Latest Articles

  • Posts

    • Matt Parker
      Clunk when putting truck into drive and reverse.

      By Matt Parker · Posted

      I have a 2000 Silverado 1500 LS, whenever I put it into reverse and also in drive it clunks, the truck also feels sluggish when driving. Any advice/ideas ?
    • richard wysong
      Needing this part.

      By richard wysong · Posted

      Looks like it's riveted to me. What is wrong with that 1? Welcome to the Forum!
    • Grumpy Bear
      Some Assembly is Required

      By Grumpy Bear · Posted

      Missing pieces of the Assembly   Detergency vs Solvency   Not the same thing. Detergency is the mechanism that surrounds solid particulates preventing amalgamation. Usually accompanied by a Dispersant whose job it is to keep those encapsulated particles in Suspension. Solvency keeps things that can be dissolved in solution.    Salt is a solid that can be dissolved. Pepper is a solid that cannot be dissolved. A detergent/dispersant is effective on pepper but a solvent is more effective on salt. As long as the solids remain in either state, dissolved or dispersed then they can be be removed with the oil upon change.    How many wranglers does it take to herd cats? Depends on how many cats your herding. How much sponge does it take to soak up water? How much water is there to soak up? Point is most oil blends start with some herding ability and next to zero sponge and recently even fewer wranglers are being sent to do the same job.    So you start with a dozen cowboys and zero cows but at the drive progresses you pick up cows along the way, but not cowboys. At some point you have more cows that the wranglers can handle and some leave the herd. Deposits. And the API has an acceptable number of cows they are willing to let loose. In the ideal world zero is the right number for he rancher but to the butcher....a few lost is fine. This cow is beat to death. Let's move on....   Solvency isn't something oils on the Walmart shelf care about AT ALL. Problem is, you motor does. Fuels driven varnish sticks rings and only a solvent can keep them in check. The bet is that the solids driven portion that plug the expander rings and the oil drain backs and VVT screens and AFM screens will be an issue long before varnish is. Not that it wont be but if they market well enough the consumer can be kept ignorant enough to either believe it is "normal" (A quart in 1 or 2K is normal) OR is kept at bay longer than the first owner is likely to hang on to the unit. Solvency cost money.    Now the OEM's have John Q. Public buffaloed into the belief that the number cows accumulated along the trail is a known and predictable CONSTANT. It isn't. Nor is the rate at which they crossed paths with them. Only the number of wrangles is constant. Or was. Each new generation of oil sees fewer and fewer of them.    So what happens when the number of cowboys is lower (lower TBN) with each seasons trail but the trial is longer (OCI) and the number of cows along that trail continues increase? (Conditions that promote deposits).    For awhile the blenders were on to something. Better bases are harder to degrade (fewer cows) but that was overtaken by a longer trail (OCI) and improved breeding (More cows) while continuing to reduce the cowboy staffing levels (TBN/Aniline #).    Marketing has been successful. We've fired most of the staff, cows breed line bunnies, the trail is ten times longer and we've convinced the boss his ranch is in better shape that it ever was.    That kids is just the cleaning side. The side few pay attention to.     
    • davester
      Needing this part.

      By davester · Posted

      hit a junkyard.
    • Z45
      PF63 Oil Filters Going Away?

      By Z45 · Posted

      Mann+Hummel since 1941 per their web site 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...