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Anyone lost brakes besides me.

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BDuscher Enthusiast

BDuscher

Posted
Posted
7 minutes ago, slednchick said:

Do you have GM financial?

Call ‭1 (800) 462-8782‬ And file a claim.

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Enough
Enough

You've documented on a public forum that your truck has brake issues and continue to drive it hoping maybe it won't happen again.   If it were my truck it would be at the dealer to be fixed

Shawn O'Leary
Shawn O'Leary

That's me with my Denali in the picture....

Pinnacle
Pinnacle

Turn off the caps and start using punctuation. 

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At4Troy Enthusiast

At4Troy

Posted
Posted

There is a software recall for the braking system, I got my truck a 2019 at4 in April of 2019, I just received this recall in December, luckily I had no issues, other than the brakes make a squalking noise went first driving , especially over bumps

ct_corey Enthusiast

ct_corey

Posted
Posted
18 hours ago, slednchick said:

Do you have GM financial?

I tried before with my last truck. As they are the same company they keep things VERY separate. If they are going to cover a payment it needs to be done through GM direct, not GM financial.  

DenaliDonkey Enthusiast

DenaliDonkey

Posted
Posted

Here my latest for my truck. The dealership just called and said they did the update and my truck is good to go(fingers crossed). I also called GM to see if they’ll cover the month’s payment while my truck sat for the month. I’m waiting for a call back from the area GM rep....

Adam2019$ New Member

Adam2019$

Posted
Posted

I purchased a 2019 Chevy Silverado 1500 and had it one week and the brakes went out at 70mph on the highway. I had to get my truck towed to the dealership for them to tell me it was a recall and they would fix it. I let them know it was a major safety issue and wanted to speak with someone about the issue. I had to contact GM my self and was told sorry. They denied my request for a new vehicle or even to swap me out of my current $50,000 vehicle. After three weeks at the dealership they stated everything is fixed and guaranteed me it was fixed and I wouldn't have any issues. I picked up my vehicle after a long battle with GM and the dealership and i still have issues. They never reset the brake pad wear sensors and now the brake pedal has a lot of play. This is less the 24 hours after picking up my truck after the dealer had it for 3 weeks. I have lost all confidence and respect for the dealership and loosing my patients and confidence with GM.

Shawn O'Leary Enthusiast

Shawn O'Leary

Posted
Posted (edited)
54 minutes ago, Adam2019$ said:

I purchased a 2019 Chevy Silverado 1500 and had it one week and the brakes went out at 70mph on the highway. I had to get my truck towed to the dealership for them to tell me it was a recall and they would fix it. I let them know it was a major safety issue and wanted to speak with someone about the issue. I had to contact GM my self and was told sorry. They denied my request for a new vehicle or even to swap me out of my current $50,000 vehicle. After three weeks at the dealership they stated everything is fixed and guaranteed me it was fixed and I wouldn't have any issues. I picked up my vehicle after a long battle with GM and the dealership and i still have issues. They never reset the brake pad wear sensors and now the brake pedal has a lot of play. This is less the 24 hours after picking up my truck after the dealer had it for 3 weeks. I have lost all confidence and respect for the dealership and loosing my patients and confidence with GM.

In this same thread I posted the email address of Jamie Lareau, an auto reporter with the Detroit Free Press. She is interested in talking to owners that have experienced exactly what you have. She is getting the run around from GM corporate, so the more first hand accounts she can quote the better.

Edited by Shawn O'Leary
Leevon Enthusiast

Leevon

Posted
Posted

Going in for the recall today, wish me luck!  I delayed my appointment after learning they had updated the software calibration a few weeks ago.  

Robbie Regala Enthusiast

Robbie Regala

Posted
Posted

I didn't have any issues prior to the brake recall, but since the brake recall I will sometimes get into the truck (after having remotely started it)  press the brake pedal and it's stiff, and press the start button to have all the errors come up "ECS error, speed limited error, trailer brake error" and check engine light stays on, and drive that way for a while, and then after a few ignition cycles later the check engine light is gone.

 

I only had one issue after the recall where I actually lost braking, but the GM dealer supposedly fixed that.

Nightsky New Member

Nightsky

Posted
Posted

I brought my 2019 Silverado into the dealer  today. I had the brake recall done on Jan 13th. I  used the mychevy remote keyfob to remote start last Thursday and when I started the truck I got the Brake system failure and all the other seemingly dreadful warnings that appeared. Trying to explain to the service adviser the issue this morning and that it is a known problem was an incredible experience. I told her to goggle it, it is all over the message board and GM knows about this.  She said we get official word from GM we don't google things. Yikes. Hopefully it will be safe to drive when I pick it up.

Rocz3cqg Enthusiast

Rocz3cqg

Posted
Posted
7 hours ago, Nightsky said:

I brought my 2019 Silverado into the dealer  today. I had the brake recall done on Jan 13th. I  used the mychevy remote keyfob to remote start last Thursday and when I started the truck I got the Brake system failure and all the other seemingly dreadful warnings that appeared. Trying to explain to the service adviser the issue this morning and that it is a known problem was an incredible experience. I told her to goggle it, it is all over the message board and GM knows about this.  She said we get official word from GM we don't google things. Yikes. Hopefully it will be safe to drive when I pick it up.

Mention TSB PIT5728B.

Chris anderson New Member

Chris anderson

Posted
Posted

Had this happen exactly as described two hours ago.  2019 Sierra Denali.  Also got an OnStar notification email noting the failure and telling me to take it in for service within 7 days.  As others have said, brakes came back but engine light stayed on.  It is now at dealership for service.  

Spoogle Enthusiast

Spoogle

Posted
Posted

I just started my truck up to come home from work and got the brake failure, stay below 62 mph warning, I didn't even have enough time to say "Shit" when it just went away again. Brakes seemed fine on the way home too. The funny thing is my office is about half a mile from my Chevy dealer so it would've been the perfect time for it to fail as I could've taken it in and they could've seen for themselves.

BDuscher Enthusiast

BDuscher

Posted
Posted
45 minutes ago, Spoogle said:

I just started my truck up to come home from work and got the brake failure, stay below 62 mph warning, I didn't even have enough time to say "Shit" when it just went away again. Brakes seemed fine on the way home too. The funny thing is my office is about half a mile from my Chevy dealer so it would've been the perfect time for it to fail as I could've taken it in and they could've seen for themselves.

Take it in, they can get the info off the computer. 

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