Anyone else regret buying a Chevy?

bamorris2 · March 16, 2020

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Pinnacle · March 16, 2020

6 hours ago, Mikedfw said:

People complaining because their brand new trucks repeatedly have problems that are largely unable to be fixed isn't whining. People are stuck with basically 2 options, live with the constant problems or sell the truck for a huge loss, not good options. Lemon law can come in to play in some circumstances, but not often enough.

You say they need to fix it and move on, well that isn't an option for a lot of people dealing with these trucks. Glad your 8 year old vehicle is still working well, the newer ones have a lot of problems.

Also, if you are tired of people "whining", then you should probably avoid the troubleshooting forums.

sums it up

19ShadowCustom · March 16, 2020

On ‎2‎/‎12‎/‎2020 at 3:08 PM, Styles_888 said:

You must have really liked that 07 ...

02 and 06/07 trucks were by far the best of the GMT800 trucks

19ShadowCustom · March 16, 2020

On ‎3‎/‎14‎/‎2020 at 11:29 PM, KevinO said:

update!!

Got the call from my dealer that my 'replacement' rear came in and they will be working on my truck Monday, might have it for Wed!! Waahoo I've be in a loaner or rental since 12-23-2019 3 months is totally unacceptable coming from a major maker.

I waited 2 months for a power steering rack, they "found one" in Indiana.... lol FT. Wayne Indiana.

Dunn · March 16, 2020

I did sit in a RAM other day and damn that thing was nice.....when I got back in mine I was like blah, lol

like I said mine has been solid operational wise

I do wish seating positions were more comfortable and seats were a lil softer, I also wish I got bucket seats (my fault)….the brake and gas pedal are horribly offset from each other (front to back, not side to side)….the steering wheel is a bit skinny and also wish I got the next up infotainement system (my fault again)…..for some reason I just cant get comfortable in seat and driving, I do have power seats and leather wheel but have tried all combos and get it there, I think if I got the brake pedal closer to floorboard it would help a lot....so most of my issues are seating and ergonomics.....the RAM has softer seats and fatter wheel but I didn't drive it so idk..

the look of the truck, actual handling of vehicle, the lights, the bed and bedspace, the steps on bumper, and so far no issues are huge pluses....only truck that looks better imo is 2020 2500HD....

but yeah they will have to step up the interior to keep up and RAM's interior is hands down the best along with the storage (which for me is necessary)

bamorris2 · March 16, 2020

….the brake and gas pedal are horribly offset from each other (front to back, not side to side)….

This is probably my biggest ergonomics issue with this truck. The brake pedal is way too high compared to accelerator pedal. Much more so than any of my other trucks. Makes it impossible to pivot from gas to brake. Necessitates moving your whole foot.

Dunn · March 16, 2020

yeah my last Toyota was offset but maybe an inch....also when you get a good position for gas the brake position sucks and vice versa

Vasa1 · March 17, 2020

15 hours ago, bamorris2 said:

This is probably my biggest ergonomics issue with this truck. The brake pedal is way too high compared to accelerator pedal. Much more so than any of my other trucks. Makes it impossible to pivot from gas to brake. Necessitates moving your whole foot.

This is my biggest problem with mine. Just can’t get comfortable. That’s why it will be sold or traded.

flyingfool · March 17, 2020

i regret buying a 2015 Dodge Promaster van!!!! i will never buy a dodge product ever!

Edited March 17, 2020 by flyingfool

davester · March 18, 2020

2 hours ago, flyingfool said:

i regret buying a 2015 Dodge Promaster van!!!! i will never buy a dodge product ever!

...never buy a brand where the brand name is "avoid this".

d279 · March 10

Absolutely will never ever buy a chevy ever again. Chevy trax 2016 straight trash!!!!!

asilverblazer · March 10

11 hours ago, d279 said:

Absolutely will never ever buy a chevy ever again. Chevy trax 2016 straight trash!!!!!

Well, it probably is at this point in its life.

I've been saying this for a while now - very rarely is a person's first impression with a manufacturer based off their new vehicles. Here we have GM's cheapest, built to a price point vehicle that is now 10-years-old, (literally no telling how many miles), with unknown care and maintenance, that the current owner is writing off a NEW GM vehicle based on their experience with this USED one that is arguably WELL past its life expectancy.

What could GM have done better to make sure these types of buyers/owners have better experiences and more likely to consider them for a NEW vehicle?

My suggestions:

I would typically first suggest that all vehicles have an engineered life span (a minimum - not to be confused with designed to fail) 10 years, 200,000 miles. At which point the vehicle is at risk of becoming mechanically totaled, where the repair cost exceeds the value. I imagine the vehicle mentioned here is already at that point.

Second, dealer service writers - guarantee diagnosis. If I bring my GM product in for a repair, guarantee your diagnosis will fix the problem I am presenting with. If it doesn't, cash credit to new vehicle purchase at ANY GM dealer. The GM dealers are GM's lifeline to getting and keeping customers, yet how often are customers treated like a one-time opportunity to fleece for as much as possible. Can you imagine taking the above car in to have fixed? What would the total be? You'd get a list a mile long of trivial unnecessary items, in addition to legitimate repairs that might actually fix the car. Too bad ALL of those are over-priced. What does the GM customer do? Leave. If GM (dealer) presented realistic needs, to repair the vehicle, at realistic prices, they are still in the game AND still have the potential future customer. If that repair cost is still too high... mechanically totaled, vehicle literally at the end of its life.

Guarantee trade in value, owner loyalty, residual value, etc. I bring a used GM vehicle in for trade, guarantee an amount ($$$) towards new GM vehicle. If this amount benefits me more than any other solution (selling the vehicle privately, scrapping it, trading it in at another manufacturer), it contributes to brand loyalty and NEW car sales. This program grows sales exponentially, consider the alternative losing sales, as seen here.

Only 1 of these solutions GM has actual control of, and in this case may have actually succeeded. The other two GM has relegated to third parties (why would any company give it's direct connection to customers away is beyond stupid) and is why the Dealer model lost relevance decades ago, because no dealer is going to participate in the last two options.

Edited March 10 by asilverblazer
5-year-old thread resurrection FTW...

Silverado4x4 · March 10

12 hours ago, d279 said:

Absolutely will never ever buy a chevy ever again. Chevy trax 2016 straight trash!!!!!

Hahaha I love these first posts FROM 5YRS AGO.

Silverado4x4 · March 10

1 hour ago, asilverblazer said:

Well, it probably is at this point in its life.

I've been saying this for a while now - very rarely is a person's first impression with a manufacturer based off their new vehicles. Here we have GM's cheapest, built to a price point vehicle that is now 10-years-old, (literally no telling how many miles), with unknown care and maintenance, that the current owner is writing off a NEW GM vehicle based on their experience with this USED one that is arguably WELL past its life expectancy.

What could GM have done better to make sure these types of buyers/owners have better experiences and more likely to consider them for a NEW vehicle?

My suggestions:

I would typically first suggest that all vehicles have an engineered life span (a minimum - not to be confused with designed to fail) 10 years, 200,000 miles. At which point the vehicle is at risk of becoming mechanically totaled, where the repair cost exceeds the value. I imagine the vehicle mentioned here is already at that point.

Second, dealer service writers - guarantee diagnosis. If I bring my GM product in for a repair, guarantee your diagnosis will fix the problem I am presenting with. If it doesn't, cash credit to new vehicle purchase at ANY GM dealer. The GM dealers are GM's lifeline to getting and keeping customers, yet how often are customers treated like a one-time opportunity to fleece for as much as possible. Can you imagine taking the above car in to have fixed? What would the total be? You'd get a list a mile long of trivial unnecessary items, in addition to legitimate repairs that might actually fix the car. Too bad ALL of those are over-priced. What does the GM customer do? Leave. If GM (dealer) presented realistic needs, to repair the vehicle, at realistic prices, they are still in the game AND still have the potential future customer. If that repair cost is still too high... mechanically totaled, vehicle literally at the end of its life.

Guarantee trade in value, owner loyalty, residual value, etc. I bring a used GM vehicle in for trade, guarantee an amount ($$$) towards new GM vehicle. If this amount benefits me more than any other solution (selling the vehicle privately, scrapping it, trading it in at another manufacturer), it contributes to brand loyalty and NEW car sales. This program grows sales exponentially, consider the alternative losing sales, as seen here.

Only 1 of these solutions GM has actual control of, and in this case may have actually succeeded. The other two GM has relegated to third parties (why would any company give it's direct connection to customers away is beyond stupid) and is why the Dealer model lost relevance decades ago, because no dealer is going to participate in the last two options.

Don't fall for the bait. 1st post and he post that hahahaha and doesn’t realize it's from 5yrs ago.

BIGDOGx · March 13

I mean he is doing what he should do to be honest.. He posted to a thread that is on point with his comment, instead of doing the wrong thing which would be not scanning for a like or common thread theme, and posting a new one to clutter up the forums.