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Radio screen blackout

bigdeer1

By bigdeer1
in Troubleshooting & Recalls

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GMCustomerService Senior Enthusiast

GMCustomerService

Posted
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On 1/4/2025 at 12:21 AM, Don Lou said:

I have a 2016 Sierra.
My screen is blacked out. It doesn’t come one. However, when I first crank the truck the radio will play for about 10 mins then it goes completely out as well. Where do I start? Replace the screen? Or the module in the dash?

Our team regrets to hear of this screen concern you are experiencing and would like to take the time to learn more and assist. To get started, please send us an email to [email protected]. Be sure to include your Username and Forum name in the subject line with additional details. We look forward to hearing from you. 

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GMCustomerService
GMCustomerService

Our team regrets to hear of this screen concern you are experiencing and would like to take the time to learn more and assist. To get started, please send us an email to [email protected]. Be sure to

klrrdr
klrrdr

You can buy all the extended warranties you want. GM will just say that's the way it is supposed to be, and refuse to fix it. Then one of these GM monitors here will get involved and pretend to do som

Thomcat
Thomcat

Another post on this. It was supposed to be fixed in the '16s with a new HMI module, but my '16 screwed up the same way.   Brought mine back by pulling the RaDiO fuse in the passenger fuse bank whic

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