Rear window leak

[Enviroag02]

Build Date 11/18 RST Crew Cab just found the rear window leak on the driver's side.  Have appt with my local dealer tomorrow morning.  Bought the truck slightly used at the end of May, and it's sat in my garage since because I'm working from home.  I came across this thread and decided to test it out.  

[dane0254]

My Trail Boss vin begins with a 1

 

[Doolin-Dalton]

20 hours ago, Transient said:

That means all Trail Boss trucks will leak. I'm screwed. I haven't found a Trail Boss yet that doesn't start with 3.

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I have a TB, but its the Custom Trim, no sliding window, no leak.   Just a thought, but if someone did a have a leak, is it an option to ask them to replace the sliding window with a fixed window? 

[OnTheReel]

9 minutes ago, Doolin-Dalton said:

I have a TB, but its the Custom Trim, no sliding window, no leak.   Just a thought, but if someone did a have a leak, is it an option to ask them to replace the sliding window with a fixed window? 

I’ve seen a few people do it here and/ or on Facebook. Not sure if they used their own money or GM’s though. Seems like a shame to remove optional equipment to stay dry. Such a long running problem now...wonder what 2021 will bring.

[Doolin-Dalton]

3 minutes ago, OnTheReel said:

I’ve seen a few people do it here and/ or on Facebook. Not sure if they used their own money or GM’s though. Seems like a shame to remove optional equipment to stay dry. Such a long running problem now...wonder what 2021 will bring.

It sure is and I want to believe they would make it right if they could but financially, with COVID19 and all the closures, I doubt it will be this year.  They are offering too many 4-6 month no payment incentives that suggest all of the manufacturers are desperate.  Maybe in 2021 if they engineer a better window, then they'll retroactively use it to replace any 19s & 20s still having the problem.  Salt on the wound is that  I've seen too many folks showing pictures of the scratches, rips and rubs that the techs make in removing and reinstalling these windows in their new trucks.  Apparently they have to get inside, crawl around the back of the cab to do it?

 

Side note, I was at a tire store the other day, getting a tire mounted to a rim for one of our other cars.  Those guys in the bays working in all this heat, they are covered in sweat & grease.  They get into customers cars like that all day long.   I was like - um yeah, I think if I ever have to come in and leave the vehicle for a new set of tires, if they have to get into my vehicle like that, I'll make habit of coming to have that work done in the Winter! 

[OnTheReel]

5 minutes ago, Doolin-Dalton said:

It sure is and I want to believe they would make it right if they could but financially, with COVID19 and all the closures, I doubt it will be this year.  They are offering too many 4-6 month no payment incentives that suggest all of the manufacturers are desperate.  Maybe in 2021 if they engineer a better window, then they'll retroactively use it to replace any 19s & 20s still having the problem.  Salt on the wound is that  I've seen too many folks showing pictures of the scratches, rips and rubs that the techs make in removing and reinstalling these windows in their new trucks.  Apparently they have to get inside, crawl around the back of the cab to do it?

 

Side note, I was at a tire store the other day, getting a tire mounted to a rim for one of our other cars.  Those guys in the bays working in all this heat, they are covered in sweat & grease.  They get into customers cars like that all day long.   I was like - um yeah, I think if I ever have to come in and leave the vehicle for a new set of tires, if they have to get into my vehicle like that, I'll make habit of coming to have that work done in the Winter! 

Yeah, they made a mess of mine fixing the leak. You have to drop the headliner to pull the cab spoiler...so just about everything inside gets man-handled. Left a bunch of fingerprints all over the headliner, and a few broken trim pieces. I can’t ****** anymore though, everything was made right and it’s been a year with no leaky so I’m happy.

[Transient]

I wouldn't put it past GM to try to buy their way out of a proper fix. Around 2007 or 2008 many GM cars were sold with heated windshield wash sprayers to help remove ice from windshields on cold mornings. Then somebody discovered these could cause fires. GM issued a recall and replaced the components. Turned out the fix was as bad as the components they replaced, so GM issues another recall. The fix the 2nd time was to remove the components and give each customer cash. The 2008 Saturn Outlook in currently driving until my Silverado arrives at the dealership is one of those cars that were affected.

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[JohnCasey]

Called my dealerships General Manager yesterday morning after being on hold for 40 minutes and 46 seconds with GM Executive Customer Care and hanging up assuming no one had any intention of answering.  Anyhow my dealerships Repair Manager is out for a Covid tests until at least monday if he is negative and the general manager I called was out on vacation(called his cell phone by accident-got to label peoples numbers better in my phone). He's going to call the after sales guy with GM to find out what to do next on Monday when he gets back into the office.  To recap my window experience so far-bought truck on halloween 2019- 19 days later discover window leak and huge stain on headline-after 3 unsuccessful attempts at TSB caulk job they finally got GM to agree to replace the rear window and the headliner.  It was the middle of February when they received the rear window and headliner(all the while I'm driving a chevy malibu loaner that can't haul anything other than a few bags of groceries). Now 9,667 miles later rear window is leaking again.  Its a 5.3 chevy silverado LTZ Z71 made in Mexico.

[msaul37]

Just bought my truck, it's a July/20 production date from Indiana with the E4 slider. Hopefully that helps in mine not leaking.

[UGADawgs]

2 hours ago, msaul37 said:

Just bought my truck, it's a July/20 production date from Indiana with the E4 slider. Hopefully that helps in mine not leaking.

Now that's fast to have a truck with the current month production date !!!

[msaul37]

2 hours ago, UGADawgs said:

Now that's fast to have a truck with the current month production date !!!

I know! especially considering my last truck was literally on the lot for a year before i got it.

[outrag1]

3 hours ago, UGADawgs said:

Now that's fast to have a truck with the current month production date !!!

58 minutes ago, msaul37 said:

I know! especially considering my last truck was literally on the lot for a year before i got it.

 

My 18 LTZ was built in November 2018 and I bought it in December 2018.  It's nice when it's that new and not sitting on a lot for so long.

 

I hope your truck is leak free msaul37 and I hope GM can finally fix this issue because I'd like to consider a leftover 21 in about a year!

[Stormdiesel]

Bought my RST Diesel in March and just dropped it off for the window leak coming from the upper corners.

[Paul 2020RST]

Just dropped off my 20 RST with slider for leaking.  Already been advised probably a two week repair.

[mbfireboat]

I have had my 2019 LT Crew (Ft Wayne build date August 2018) for over a year and now have noticed it does have dried water trails on both sides of the rear window. They were not always there. I doused it with a hose from all angles and I could only get a couple of drops coming down the window. The headliner is fine.  

I'll wait till I need to bring the truck in for service but I dread the possibility of them screwing it up.