Jump to content

Won't start ?

B.R.67

By B.R.67
in Troubleshooting, Warranty & Recalls

 Share

Recommended Posts

B.R.67 Enthusiast

B.R.67

Posted
Posted

Two weeks ago I went to start my truck and it would just continue to turn over and would not start. I attempted to start it approximately six times and it would just turn over. I let it sit for 3 to 4 minutes and then it started. I told the service department about it because I was there for my front axle noise . They said well if it is starting now and the engine light is  not on nothing we can do. Today I went to leave home and the same thing. Turn over no start. I called the dealership they said have it towed in. I get off the phone with them and it starts. They said nothing we can do and no other complaints like this. Today after 2 weeks I have finally got a hold of my GM service advisor for the differential noise and told her about this issue. She said she will call me back ? . This is my fifth new GM pickup since 2002 and Im beginning to wonder if my sixth will be a GM.

 

  • Replies 243
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

tystaples
tystaples

I have the same issue, started yesterday on my 2020 Denali 1500 with the 6.2. I purchased the truck new the end of April and it currently has 4900 miles on it. Crank and crank with no start. I did eve

tbarn
tbarn

A video of it not starting is of no use to the dealer or GM. It's not that they don't believe you but they cannot duplicate the concern. Watching it not start isn't any help diagnosing the issue.

econometrics
econometrics

True, but if you have a video with indisputable proof that the error is occurring, it will at least leverage them to take you more seriously and give more time to do tests needed to try and replicate

Posted Images

B.R.67 Enthusiast

B.R.67

Posted
  • Author
Posted
On 9/18/2019 at 3:20 PM, B.R.67 said:

Two weeks ago I went to start my truck and it would just continue to turn over and would not start. I attempted to start it approximately six times and it would just turn over. I let it sit for 3 to 4 minutes and then it started. I told the service department about it because I was there for my front axle noise . They said well if it is starting now and the engine light is  not on nothing we can do. Today I went to leave home and the same thing. Turn over no start. I called the dealership they said have it towed in. I get off the phone with them and it starts. They said nothing we can do and no other complaints like this. Today after 2 weeks I have finally got a hold of my GM service advisor for the differential noise and told her about this issue. She said she will call me back ? . This is my fifth new GM pickup since 2002 and Im beginning to wonder if my sixth will be a GM.

 

Service advisor from General Motors called me and has set me up with another dealership about 60 miles away. I talked with the service  manager and he wants to address all of the issues with my truck. I informed about the bulliten for the axle noise and told him I have a issue when the truck will not start and then starts after a few minutes.also the drivers door noise that comes and goes.  I take the truck in on Wednesday. The GM service advisor could not tell me if they have a actual fix for the axle noise.

  • 2 months later...
Caper535 New Member

Caper535

Posted
Posted

I have had the same issue with my 19 Silverado Custom Trail Boss jump in truck turn key engine turns over but don't start  leave it sit for couple minutes third attempt it starts  its been happening for six months now off and on intermediately took it to the dealership same thing every time no codes coming up can't find issue it has happened once at the dealership and still they couldn't find the issues Very Frustrating. 

BigBadSierra Senior Enthusiast

BigBadSierra

Posted
Posted

Get your Camera's out and shoot videos if anything happens.  That tosses their excuse of well it's not doing it now out the door.

 

They will look allot harder when you have the proof. They will also forward the videos the GM engineers.

 

 

 

  • Like 1
tbarn Senior Enthusiast

tbarn

Posted
Posted

A video of it not starting is of no use to the dealer or GM. It's not that they don't believe you but they cannot duplicate the concern. Watching it not start isn't any help diagnosing the issue.

  • Like 2
econometrics Senior Enthusiast

econometrics

Posted
Posted
1 hour ago, tbarn said:

A video of it not starting is of no use to the dealer or GM. It's not that they don't believe you but they cannot duplicate the concern. Watching it not start isn't any help diagnosing the issue.

True, but if you have a video with indisputable proof that the error is occurring, it will at least leverage them to take you more seriously and give more time to do tests needed to try and replicate it. It surely does not hurt to have a video. Dealerships have to deal with people coming in all day, every day, saying things like this. "Oh, my truck was doing this all the time"... then it doesn't replicate the issue. Showing them you're a rational person can only help. 

  • Like 2
B.R.67 Enthusiast

B.R.67

Posted
  • Author
Posted
8 hours ago, Caper535 said:

I have had the same issue with my 19 Silverado Custom Trail Boss jump in truck turn key engine turns over but don't start  leave it sit for couple minutes third attempt it starts  its been happening for six months now off and on intermediately took it to the dealership same thing every time no codes coming up can't find issue it has happened once at the dealership and still they couldn't find the issues Very 

My truck has not done this since my last posting. I have 5000 miles on it now and have been waiting to record it the next time it won't start. Dont know if it will help but will give me more evidence with my case.The dealership did check for codes and there was nothing. I'm wondering if it has something to fuel. The pump always turned on when I opened the door. Now I hardly ever hear it and the truck always starts. I will keep you updated if I have more issues or they figure something out. It has been two months since I've heard from my GM service advisor about this and my jingle jingle issues.

Caper535 New Member

Caper535

Posted
Posted

Ya no codes come up for them when they had truck hooked up to diagnostics but there is definitely something there if they find anything on mine i'll keep you informed as well. Thanks

  • 2 weeks later...
Icefisher New Member

Icefisher

Posted
Posted

Wow!! This is the first conversation I can find about this issue.  It just happened to me.  I have a 2020 Trail Boss with 1300 miles on it.  I am dead in the water, I cannot get it to start at all.  Unfortunatly the service dept at my dealership is closed, and every other dealer just wants to schedule an appointment.

RAYS B4U Enthusiast

RAYS B4U

Posted
Posted

Since it turns over, but just doesn't start, I wouldn't think the loose battery cable recall would be a fix for it, but you might have them check it.

B.R.67 Enthusiast

B.R.67

Posted
  • Author
Posted
On 12/14/2019 at 3:49 PM, Icefisher said:

Wow!! This is the first conversation I can find about this issue.  It just happened to me.  I have a 2020 Trail Boss with 1300 miles on it.  I am dead in the water, I cannot get it to start at all.  Unfortunatly the service dept at my dealership is closed, and every other dealer just wants to schedule an appointment.

I'm interested to know what the problem is. Keep us posted if you would.thanks.

tbarn Senior Enthusiast

tbarn

Posted
Posted (edited)

Would I be correct in assuming these are trucks have "start/stop". I ask because the starters on these  are more complicated than a conventional starter. They use 2 "solenoids" to run the starter. 1 to engage the drive into the flywheel and 1 to run the armature/motor.

Edited by tbarn
Icefisher New Member

Icefisher

Posted
Posted
On 12/16/2019 at 3:14 PM, B.R.67 said:

I'm interested to know what the problem is. Keep us posted if you would.thanks.

I am embarrassed to report my issue was operator error.

When I was washing my truck, I cleaned the Weather-Tech Floor mats.  When I reinstalled them, I accidentally covered the accelerator pedal.  By doing this, the vehicle will turn over but will not fire.

 

I didn't feel too bad, because it took the tech 5hrs to find the issue as well.  My dealer was really cool, and did not charge me a dime for the issue.

  • Like 1
  • Haha 1
Dnt Senior Enthusiast

Dnt

Posted
Posted

Interesting, so the floor liner was pushing the gas pedal down and this prevented the truck from starting? A safety feature I guess.........       

ICEJUICE New Member

ICEJUICE

Posted
Posted

I have this issue and it is not the gas pedal. I have a video but cant upload it. Service department informed me that they do not know whats going on with my truck (2019 RST 5000 miles). They said they had to have GM engineers look into what could be wrong. If anyone can tell me how to post cell phone video i can upload it.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.3k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,709
    Total Members
    8,960
    Most Online
    Chevy Man for Life
    Newest Member
    Chevy Man for Life
    Joined

  • Who's Online   4 Members, 0 Anonymous, 593 Guests (See full list)

  • Latest Articles

  • Posts

    • Somethingclever_2014GM
      A/C failure cause???

      By Somethingclever_2014GM · Posted

      Glad it worked for you. I tried that 1st, about 2 years ago. Didn't help. I also tried doing a hard reset (disconnecting battery for minimum of 30 minutes). Worked a couple times, but after one summer of doing it over and over, that no longer worked.  I was fairly confident it was either the compressor or a failed actuator, but I just couldn't identify which one. Had to research which actuators do what and which last numbers are associated with each.
    • Jsdirt
      Gas Prices

      By Jsdirt · Posted

      Took me FIFTEEN MINUTES to find this. Isn't that a problem? On the mainstream media I can INSTANTLY find 100 articles bashing President Trump ... but when it comes to TRUTH in American corporate news & search engines, it's carefully filtered to support ONE SIDE. A Republic cannot survive like this! Incredible! Even all the AI searchers out there failed as well! ChatGPT said it needed more details on the video that I provided a DIRECT LINK to! I thought AI was the be-all, end-all?? I had to dig it up myself. This should be FRONT PAGE NEWS!!! 🤬   Here's the statement directly from our President:     Glenn Beck's reporting on the operation:   https://glennbeck.com/watch/videos/trump-just-revealed-a-massive-military-secret-that-lowered-gas-prices   In case that link doesn't work, here's the YouTube link:     And another 15 minutes to find this clip out of Glenn Beck's video - the first few seconds is all the corporate media will allow the public to see, since the low IQ people will think Trump said " I love inflation ", and that was the end of it. Taken WAY out of context! Here's that part, plus the 2nd part about the oil smuggling operation:  
    • KARNUT
      Another 6.2L engine failure!

      By KARNUT · Posted

      More is cylinder deactivation. Kia-Hyundai Ive had 4. The warranty is the same 10 years 100K miles. My grandson drives the first one 05 Elantra GT. My wife drives the second one 2011 Genesis. The Genesis still performs as new and looks great. The Elantra looks rough. He’s not kind to it. The third was a Genesis coup. The fourth was a Santa Fe. Those were my daily drivers. I don’t keep them long. Kia is the same as Hyundai with the same warranty. I looked at the K-4 today. Too small, otherwise pretty good buy. Most of Hyundai and Kia’s have a performance upgrade. 
    • Grumpy Bear
      Another 6.2L engine failure!

      By Grumpy Bear · Posted

      Thanks for the point of reference 
    • Grumpy Bear
      Oil Consumption

      By Grumpy Bear · Posted

      Great question. Answer....depends. One the volume of the crankcase, the driver that will actually be using the vehicle and the amount it uses plus the distance expected for that next trip. Couple of for instances:   Wife is going to drive Dizzy to Moline and back plus a bit around town so say 500 miles on the day. I know from years with that SUV that around town and local rural it uses about a quart in 1250 miles. But on the Interstate and her at the wheel without her anchor nagging her she'll push it and it will drop a quart in about 800 miles. Hence, around town I wait to somewhere between a quarter down to a quart down. On her trip I'd top it if it was down a few ounces and hope for the best.    Have I overfilled one? You mean by adding before it needs a full quart I assume. No, not once after finding the true fill mark.  I know the dipsticks of everything I drive and add what it needs. I learn this by doing the first oil change a quart low. Run the motor for a few minutes. Let it sit over night. Check and mark. Then add half a cup at a time making note of the place on the stick. I add through the dipstick tube with a barbeque basting bottle. Give it a few minutes to drain down and check again.    A vehicle like Dizzy that uses this much oil will take a few quarts between 3K changes. I keep one in the vehicle with the bottle and a bag. (Mindful of it's fullness) Not a big deal and never makes a mess of it. There is no such thing as "multiple quarts' in my shop for any specific oil. There will be a maximum however of the number of different oils used over the fleet.     Dizzy holds a nominal 5 quarts. So the first fill was indeed over as it actually took 4.75. My vehicles are fit with Valvomax valves so I can meter an ounce on the drain if need be. Found her mark first crack at it. Never to be repeated.    Pepper uses none between changes so I don't keep a quart in that one. Straight up 6 quarts put her dead on the full line. Check it ever fuel stop. They will surprise you when they start using.    Raven holds 3 liters or 5.44 ounces over three quarts. I add 3 quarts and 6 ounces. That gives me 5 oil changes on my orphan quart.    Lawnmower holds about 3/5 of a quart. I don't over fill it to prevent an orphan. So yea, depends. 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...