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2014+ owners having issues with their truck?

TX14Z71

By TX14Z71
in Troubleshooting & Recalls

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b1gted Enthusiast

b1gted

Posted
Posted

Can anyone that had this problem tell me what exactly was replaced to fix your driver seat moving all over? Mine is doing this, and I took it to my local dealer and showed them. they see it moving but have no clue what the problem is and rescheduled me for next wednesday so they can tear into it and see what is going on. I would love to be able to tell them what parts or what exactly needs to be replaced because he even asked if I knew how to fix it since I said other people have this issue also, he asked if I knew what they did to fix it. Any help would be appreciated.

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b1gted Enthusiast

b1gted

Posted
Posted
I know Jenny (the GM customer service rep on this forum) know what was done. Might want to pm her...

 

Sent from my SCH-I535 using Tapatalk 2

 

I already asked in a pm and she said someone would be calling me within a couple of days. Prior to taking my truck back in.

 

I still would like to know from people that had issue, what was done to fix it?

telou113 New Member

telou113

Posted
Posted

Idle problem 2014 LTZ 1500 5.3L. Have 4000 miles and have had problem since day one at idle holding brake in drive at red light where its at 400 RPMs. Service managers at 2 dealers said its was because of engine cylinders changing and a EPA mandate and said there was nothing they could do about it. Can't believe a $50 truck is going to shake as if it was 20 years old. Third dealer was kind enough to look up problem with GM and saw that they were having complaints. He told me that his reports are telling him to shim up motor mounts. ???? Dropping it off Wednesday. Is anyone else getting this response.

bm77164 New Member

bm77164

Posted
Posted

 

I would second this question? What did the dealership do to fix seat

The inside clips were broken on mine causing the leather seat cover to move around. Replaced that, solved one of the movement issues. Now im left with the other one where when you hit a large bump the center of the seat feels kike.it just gives straight down. Plus the noise, seats are super noisy. From both the material under the seat and the leather rubbing the plastic trim. Dont even get me started on the rear seat rattle. Worst rattle I have ever had in any new vehicle hands down.

kwmurphy New Member

kwmurphy

Posted
Posted

 

Has anyone noticed that when sitting at idle the engine seems to really run rough and shake the truck a bit? I take my foot off the brake and move forward a bit and it goes back to smooth as glass. But sitting in traffic, you can feel it vibrate throughout the whole truck. 2014 Sierra 5.3.

 

 

Has anyone noticed that when sitting at idle the engine seems to really run rough and shake the truck a bit? I take my foot off the brake and move forward a bit and it goes back to smooth as glass. But sitting in traffic, you can feel it vibrate throughout the whole truck. 2014 Sierra 5.3.

kwmurphy New Member

kwmurphy

Posted
Posted

Has anyone noticed that when sitting at idle the engine seems to really run rough and shake the truck a bit? I take my foot off the brake and move forward a bit and it goes back to smooth as glass. But sitting in traffic, you can feel it vibrate throughout the whole truck. 2014 Sierra 5.3.

Mine is doing this too. Sometimes is smooth, other times it feels so rough...almost like it is going to stall. I'm going to bring it in at my first opportunity.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Went to dealership today for loose seat and they ordered a new seat bracket. Hopefully that fixes the problem.

Hey there,

 

I am sorry to read that you are a vehicle issue regarding your seat being loose. I would like to look into this concern for you. Private message me if I can be of any assistance including a brief overview of your issue, contact information, VIN, and dealership.

 

Regards,

 

Jennifer T.

GM Customer Care

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

The inside clips were broken on mine causing the leather seat cover to move around. Replaced that, solved one of the movement issues. Now im left with the other one where when you hit a large bump the center of the seat feels kike.it just gives straight down. Plus the noise, seats are super noisy. From both the material under the seat and the leather rubbing the plastic trim. Dont even get me started on the rear seat rattle. Worst rattle I have ever had in any new vehicle hands down.

Hey there,

 

I am sorry to read that you are a vehicle issue regarding your seat. I would like to look into this concern for you. Private message me if I can be of any assistance including a brief overview of your issue, contact information, VIN, and dealership.

 

Regards,

 

Jennifer T.

 

GM Customer Care

jdvaughn Enthusiast

jdvaughn

Posted
Posted

I had my truck into the dealership a few weeks ago for seat movement issues and it seems they added two small clips to fasten the seat cushion to the frame. At first it seemed it may be better (I think it was psychological), but I now have movement in the seat again. I see the clips are still there, but I get seat movement (lateral and forwards/backwards, not up and down) in turns and braking. It definitely feels like the bracket to me as the movement is small but sudden and clunks, not like the cushion is sliding. Every time I get in the seat clicks/clunks a little in a manner that makes it seem as if it is taking up the slack in the bracket.

 

Anyone who has had the actual seat bracket replaced have any better luck fixing the issue? is it the same bracket without a fix to address the slop in the bracket? THis is ridiculous to have this happen on such an expensive vehicle. I know it is a new model blah blah blah, but things like this fall under the basic fundamentals. Figure out how to make a seat!!! Venting over....Thanks for the help!

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