2014+ owners having issues with their truck?

GMCustomerService · October 19, 2013

Wcuchad,

I understand that you are feeling unhappy right now with the response you received from your preferred dealership. I cannot guarantee anything but I would like to look into this concern for you. If you like me to further look into this concern for you, please private message me referencing this thread.

Jennifer T.

GM Customer Care

GMCustomerService · October 19, 2013

2014 Silverado LTZ Crew Cab. While cleaning my truck today, I noticed a small (about 1.5 Inches) tear in the carpet that meets the center console on the driver's side. Has anyone else seen this?

SPC,

Oh no! I am sorry to read that you found a tear in the carpet in your vehicle. I would like to further look into this concern for you. Please private message me referencing this thread if I can be of any assistance.

Regards,

Jennifer T.

GM Customer Care

-Low2014- · October 19, 2013

I have the little removable panel where the the light should be installed, but NO light. What's the deal GMC?

My production date was 8/9/13. What was everyones production date?

block8head · October 19, 2013

I have the little removable panel where the the light should be installed, but NO light. What's the deal GMC?

My production date was 8/9/13. What was everyones production date?

Love your truck..

Lately my front camera acting up randomly like 5-6 times.. Dealer order the new camera...

Wcuchad · October 19, 2013

I have the little removable panel where the the light should be installed, but NO light. What's the deal GMC?

My production date was 8/9/13. What was everyones production date?

My production was around the same time. There was a connect inside the hole. I had to feel around for it but was able to pull it out. I went to the dealership and showe them. They stated it was an option however you couldn't order the option. Until them that's dosnt make a whole lot of sense and they agreed and said they would order the light and put it in for me for free. Sounds like maybe the august production trucks they forgot to install these lights or the trucks that came with the lights the dealers put them in. I would think the first option is more then likely the case.

pclay · October 19, 2013

2014 Silverado LTZ Crew Cab. While cleaning my truck today, I noticed a small (about 1.5 Inches) tear in the carpet that meets the center console on the driver's side. Has anyone else seen this?

The dealer found the same 1 1/2 inch cut on another LTZ and therefore said that it should be there. I talked to a different mechanic who said that previous years models may have needed the cut for an accessory. In any case, it is poor quality! GM any comment on this?

pclay · October 19, 2013

SPC,

Oh no! I am sorry to read that you found a tear in the carpet in your vehicle. I would like to further look into this concern for you. Please private message me referencing this thread if I can be of any assistance.

Regards,

Jennifer T.

GM Customer Care

OK Jennifer, apparently I do not know how to private message you. I would like to find out if the carpet needs to be replaced.

GMCustomerService · October 22, 2013

OK Jennifer, apparently I do not know how to private message you. I would like to find out if the carpet needs to be replaced.

SPC,

You can always email me at [email protected] with Attention Jennifer T. in the subject line. Please include your full name, address, phone number, VIN, current mileage, and preferred dealership in the email.

Regards,

Jennifer T.

GM Customer Care

2016 Sierra Owner · October 22, 2013

The dealer found the same 1 1/2 inch cut on another LTZ and therefore said that it should be there. I talked to a different mechanic who said that previous years models may have needed the cut for an accessory. In any case, it is poor quality! GM any comment on this?

If this cut is on your truck and on another truck like it. Then the carpet is probably made that way and will be there if replaced anyway?

jj46 · October 23, 2013

Outside Temperature 24 degrees F this morning. Remote Start did not turn on the Heated Seats. GM insists that they are working properly. How cold does it have to get GM?

Same here in central Minnesota. 30 degrees, remote start, cold seats. The option is turned on in system settings...

This has been reported several times in this thread. I believe my 2011 would turn them on if it was 40 or below.. maybe 45.

BringTheRain403 · October 23, 2013

So today my backup camera decided to develop a mind of it's own. I suspect there's a short or a loose connection somewhere. It came on when I left work and when I backed out of a parking lot after I stopped for something to eat it didn't come on and again when I got home. The option for the rear camera also disappeared from the MyLink system when the camera wouldn't come on. Tried factory resetting everything but it still didn't work. I finally got out and opened my tailgate and slammed it shut and it came back on once and then wouldn't come back on after I put it in park and shifted to reverse again. Slammed the tailgate again and it started working again.

I also have the squeeky front seat and the passenger side Rancho strut is leaking.

I guess it's time to call the dealership...

Fun times...

pclay · October 23, 2013

2014 Silverado LTZ Crew Cab. While cleaning my truck today, I noticed a small (about 1.5 Inches) tear in the carpet that meets the center console on the driver's side. Has anyone else seen this?

I was informed by phone today that the hole in the carpet is "normal" for 2014 Chevy Silverado trucks, at least the LTZ. So much for fit and finish!

GMC-AT · October 23, 2013

are you talking about the carpet between the bottom of the seat and the center console? If so.. who cares? it's impossible to see unless you crawl down below and look for it.....

pclay · October 23, 2013

are you talking about the carpet between the bottom of the seat and the center console? If so.. who cares? it's impossible to see unless you crawl down below and look for it.....

It is easy to see with the seat back. In any vase it's a vehicle that costs as much as a house in some areas and GM didn't take the time to repair 1 1/2 inch cut in the carpet! I Care! You didn't pay for my truck! Do U work for GM?

GMC-AT · October 24, 2013

All I'm saying is I could find a lot of other more important things to complain about with this new truck. God awful trans, heated seats not working w/ remote start , etc, etc.. My truck is the same as your... and I had to look for the carpet issue ...with a flashlight...lol.