Jump to content

2014+ owners having issues with their truck?

TX14Z71

By TX14Z71
in Troubleshooting & Recalls

Recommended Posts

  • 2 weeks later...
  • Replies 1.4k
  • Created
  • Last Reply
Enkriss Enthusiast

Enkriss

Posted
Posted

Man, I think at this point you can argue that payments on your truck need to start getting waved. Or even contact a lawyer which specializes in lemon laws, being a month without your truck is a long time.

Got my truck back.

 

However there was over 100 miles added to the odometer. Does that seem a bit excessive? How long was that test drive???

PaulBunyan303 Enthusiast

PaulBunyan303

Posted
Posted

I am in awe of the terrible service I am getting at the GMC dealer right now. I scheduled a service appointment for recalls, transmission issues etc. and they have no loaner truck to give me. I need a truck to do my job and this is absolutely unacceptable. I have no idea what to do when the dealership has no answers. Someone needs to make this right!

WendysOrBust Enthusiast

WendysOrBust

Posted
Posted

Update. They have gotten me a loaner....Ford F150 XLT

If you don't mind posting what GM dealer is this? They seem to have horrible customer service. When I had to go in a few months ago to get 2 recalls addressed they called me and scheduled a day and loaner for me. Dropped it off on the way to go and was on my way out in fifteen minutes. They did keep my truck for two days but they gave loaned me an exact same SLE Crew Cab, so I didn't mind.

PaulBunyan303 Enthusiast

PaulBunyan303

Posted
Posted

So I am making payments on a 50k Truck and driving a 30k one while my factory recalls and other issues are being serviced. I'm not happy about this and I will definitely be telling my 15k plus followers on twitter about it of this situation is not resolved soon.

PaulBunyan303 Enthusiast

PaulBunyan303

Posted
Posted

Must be they are having so many service issues with this year/make/model of truck that all of their loaners are out. Here is the response I got from GM customer service:

We apologize for the inconvenience and frustration this experience may have caused you. Our dealers work to offer the customers

with GM vehicles while their's is being serviced. Occasionally, the supply becomes depleted and an alternative is

used to meet the need. If you have any additional questions, feel free to reach out to us again. Hopefully you are reunited

bd58816f751c673bfc9352bca2e303a1_200x200

with your Sierra soon. Have a great weekend! ^MW

 

Oh well, thinking I will just take my truck over to the Ford lot after I get it fixed. After all that's what they gave me to make amends for their $50K truck having issues at 7,500 miles. Unreal.

Enkriss Enthusiast

Enkriss

Posted
Posted

Probably just what enterprise or Avis had available.

 

Atleast they got you a truck. They gave me terrain!

 

 

Must be they are having so many service issues with this year/make/model of truck that all of their loaners are out. Here is the response I got from GM customer service:

 

 

 

 

 

 

 

We apologize for the inconvenience and frustration this experience may have caused you. Our dealers work to offer the customers

 

 

 

 

 

 

 

with GM vehicles while their's is being serviced. Occasionally, the supply becomes depleted and an alternative is

 

 

 

 

 

 

 

used to meet the need. If you have any additional questions, feel free to reach out to us again. Hopefully you are reunited

 

 

 

 

bd58816f751c673bfc9352bca2e303a1_200x200

 

 

 

 

 

 

with your Sierra soon. Have a great weekend! ^MW

 

 

 

Oh well, thinking I will just take my truck over to the Ford lot after I get it fixed. After all that's what they gave me to make amends for their $50K truck having issues at 7,500 miles. Unreal.

pm26 Senior Enthusiast

pm26

Posted
Posted

Update. They have gotten me a loaner....Ford F150 XLT

It is probably more reliable than their GM loaner truck.

Ron.s Enthusiast

Ron.s

Posted
Posted

They've had my truck for 5 days for the "clunk" and have me driving a Malibu.

Great news-not the fact you have a problem but that a dealer is actually trying to do something. All I get from my dealer is that it's normal and they all do it. GM issued a bulletin addressing the Clunk as normal so it must be widespread. Please keep us updated on your vehicle.

hotrodz37 Senior Enthusiast

hotrodz37

Posted
Posted

Yeah I'm right there with you guys. My truck has 7500 miles on it and already needs a new drive shaft so that's fun. Not very optimistic about the longevity of this truck.

 

 

Sent from my iPhone using Tapatalk

TX14Z71 Enthusiast

TX14Z71

Posted
  • Author
Posted

Update: They've had my truck for 6 days for the "clunk" that both the service advisor and mechanic heard/felt. When they finally got around to looking at the truck and put it on the lift they called me back and said it wasn't doing it anymore. I told them it doesn't happen all the time. I also reminded them that they felt it and both said at the time that it wasn't normal. He asked that I leave it with them longer so they can try and duplicate it again. Oh boy!

Chevellebelle New Member

Chevellebelle

Posted
Posted

I wonder how many of these are fake problems to just down the product ? Will never know for sure ...

why would anyone want to "down" the product, we love our GMC trucks, or we wouldn't buy them...!

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Latest Articles

  • Posts

    • Grumpy Bear
      Sugar Bears 2015 GMC Terrain SLE-2 2.4 AWD

      By Grumpy Bear · Posted

      286,740 Mile Services   8/6/2026   New AC Compressor. Refrigerant oil and dye, evacuate and charge system.  New exhaust system from cat back.  New Iridium plugs plus replace #3 coil Repair/rewire headlamp wiring (passenger side) and replace all forward bulbs. Polish lenses of both assemblies.  Pull rear rotors, clean and adjust parking assembly. Inspect, clean and grease front calipers. Check pads and shoes.  4 wheel power bleed of brake system. Dot 4 Reset idle speed 50 rpm higher New Serpentine belt.    Will need new pads in the rear in about 5K more miles.    Tax Title and License out the door just short of a grand.    AC clutch had bitten the dust. 1 year warranty on the pick and save replacement. Thing will make a Polar Bear cry Uncle.  He spent quite some time on the wiring. It was in the harness and he does nothing half. I got off cheap. I have considerable more light down the road. Sylvania Silver Star replacements.  Gas seal between the porcelain and shell of plug #3 was blown, cooked the coil. That was the cold miss.  Love the new exhaust. I can sneak into the neighborhood again.  Nice to have a working parking brake again. Belle Tire never got it done. That was disappointing.    This was one of her bigger bills and still way cheaper than a payment even given the oil consumption. This thing cost me under a hundred a month in repairs and normal routine costs. What is my incentive to replace it? 🤔           
    • AidenVorpagel
      cam upgrade in CA

      By AidenVorpagel · Posted

      hello I recently bought a 2012 gmc 1500 with a 5.3 and have a AFM disabler on it I'm interested in doing a cam but I'm worried if I remove the AFM system I will fail smog does anyone have info if they are able to detect that or a work around to it (not talking about hot smogging) please let me know thank you  
    • B14Sierra
      Noise after AFM delete

      By B14Sierra · Posted

      Did you figure it out?
    • B14Sierra
      Possible lifter tick after DOD delete

      By B14Sierra · Posted

      Update. I started chasing down my symptoms. Started first with pulling valve covers and looked at everything. Everything looked good and couldn't hear or feel anything different. Then a compression test. 240 psi or really close on each cylinder. I was worried I was a tooth off of timing. Not bad for an engine with 173,000. Granted I did put new heads on. I sprayed water around the injector area to see if I could hear a change. Nothing. I hooked up my new hp tuner which I should have done in the first place but I don't really know what I'm looking at just yet but am learning. I noticed the fuel trims were way off so that told me I have to have either a bad injector or exhaust leak. New injectors, so I did the shop vac on blower and in the tail pipe. Sprayed soapy water and found the exhaust flange on the drivers side was leaking. I didn't think it would be that considereding I pulled the heads and left the manifolds attached. I did have the transmission replaced not long ago. They must have not seated them properly but I guess I didn't notice. I put in new gaskets on both sides. Which by the way isn't a bad job but I had a hard time getting them to seal right. Took two attempts. Reset the fuel trims and the ticking is gone, engine runs smooth and acceleration has improved. Got to feel the real difference with that stage 1 cam. It's not that big of a difference but it does add a little more. It feels like how the truck should have been from the factory.
    • Grumpy Bear
      Some Assembly is Required

      By Grumpy Bear · Posted

      Can it still be Assembled I?    Stribeck says that we need a certain amount of viscosity under conditions of load and velocity to prevent two surfaces of a know roughness from tearing each other asunder. And we have marketing trying to tell the masses that those two surfaced require less of that commodity due to more exact limits being placed on the same old clearances. We also know that there are limits to how hard something can before it becomes to brittle to be viable and to smooth to 'wet' the surface and that both of those conditions have been known and met since about the Second World War.    That viscosity value shook out at 10 centistokes at 212 F just under a hundred years ago.  Give this a look: [Anton Parr]     What is advertised is the Kinematic viscosity (mm2/s) or that which has been density adjusted but the value we are after is the dynamic viscosity (mPa.s) or true viscosity. You can see that this number is dependent on density thus base stock and temperature. You can also see that an SAE 30 doesn't reach that value in this example. However an SAE 30 that is at the upper end of the SAE 30 range; 12.5 cSt (mm2/s), might. 12.5 * .83 = 10.375 (mm2/s). If you could find an SAE 30 at the upper end these days.   Then there is the complication of viscosity modifiers or VII or VM, whatever you wish to call them. Polymers added to very thin base oils, perhaps 3 to 6 cP oils, that will meet the SAE *W30 spec at 'tested' shear rates and 100 C/212F  target temperature. So a polymer fortified base that is a fraction of the 10 cP requirement Stribeck insist upon.   This could be all well and good if those polymers didn't have two very problematic 'features'. They shear or loose viscosity both 1.) permanently and 2.) temporality. And they do both omitted in the advertised data with the distinct  purpose of deceiving the consumer of the actual operating state of the fluid. I've shown the example of Warren Oils COSTCO 10.91 cSt 5W30 formuation several times where the 100 C HTHS value is 6.9 cP!! That's the temporary shear down and with and SSI or shear stability index of 9.4 cSt. Note the intentional deception in using mixed units?    After a short while that 9.4 cSt oil has a viscosity corrected dynamic value of 7.8 cP. But as the SSI is still within the range of an SAE *W30 whose lower value is 9.3 cSt.    This allows them to continue to call this SAE 16 weight oil a 30 weight, the cake, and still meet the API requirements for fuel efficiency IMPROVEMENT mandated by the EPA. The eating of the cake. By the time you've worn out your motor doing the responsible thing by adhering to the warranty requirements, (the stick), you get deprived of the carrot, wear control. So sad, to bad.   So what can be done? Do I need actually say? [Anton Parr]       Even this must be monitored if the oil is on the low side and the VII an organic or you opt for a 0W40 with an even lighter base oil and more / higher MW VII. (Note the lower density of the 40 weight versus the SAE 30 mono-weight?)    There is another workaround. Temperature. An SAE *W30 run at a bulk temperature of between 180 and 195 F.    Being the belt and suspenders sort I am I do both. Run it cook and run it heavy.    In Part II I'll work the AW package. 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...