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Posted

Thanks for the link... I've already researched this and have paperwork printed out. I just have to wait till the 3rd trip back to mail the certified letter to GM. Then they have 10 days to get my truck back in. I've also read that they might be quicker to do a buy back then because a lemon law claim looks pretty bad on their record.

Posted

I have the same issue with the vibration on my 2014 I got the truck January 2014 took it in the first time with 800miles on it they put tires on the truck the tires been road forced 3 times still did it took it back a gm rep was there said they did not have a problem thats what the service advisor said to me at this time I had no aftermarket accessories I took the truck thinking that there would be a fix I waited for a year took it to another dealer they told me they could feel vibration and it's the nature of the beast and would be annoying but didn't state it on paper but they did bring up the aftermarket accessories bed cover, bug deflector, and air bags, could be the cause of my concerns I took them off called the dealer where I got the truck asked them about the vibration they told me they had to call gm they would call me back before the end of the day they never did so I called the next morning they told me gm said its normal and there is no fix i filed a claim with the bbb I took it to another dealer the service manager took it for a test drive with me he said that he can feel the vibration too before hand I tried to take it to the dealer where I bought the truck they said they can no longer work on it because I filed for lemon law I was wanting them to drive it with out the accessories on it after about 2hrs of driving the truck with out stoping I get a feeling kinda like motion sickness never had any feelings like that in an automobile I have had 5 gm pickup trucks 3 of them new never had anything like this happen

  • Like 1
Posted

I had vibration problems but solved them myself after three trips to the dealer.. Drivers side shock tower bolts were loose and that helped. I lifted the truck and found the passenger sway bar link was loose. I believe the loose link caused most of the vibration.

Posted

I had vibration problems but solved them myself after three trips to the dealer.. Drivers side shock tower bolts were loose and that helped. I lifted the truck and found the passenger sway bar link was loose. I believe the loose link caused most of the vibration.

Your post just underscores the importance of simple checks first.

  • Like 1
Posted

The dealer "fixed" my vibrating headliner last week. Today it started vibrating again. Ugg!

Posted

Well add my truck to the List. Have 14 silverado 1500 wit 3.5 lift in front and 2.5 in rear with 20" wheels and nitto Terra grapples. All installed by dealer when I bought the truck a month ago with 230 miles. Vibration started at 571 miles, now sitting with 4462 and dealer told me they wouldn't service my truck because they've had the same issues with several 14 silverados. So they didn't want to work on it until they found a fix. What should I do?

Posted (edited)

Well add my truck to the List. Have 14 silverado 1500 wit 3.5 lift in front and 2.5 in rear with 20" wheels and nitto Terra grapples. All installed by dealer when I bought the truck a month ago with 230 miles. Vibration started at 571 miles, now sitting with 4462 and dealer told me they wouldn't service my truck because they've had the same issues with several 14 silverados. So they didn't want to work on it until they found a fix. What should I do?

 

Trade your truck in for a new 2015 and then, when it gets to 571 mile mark, trade it in for a new 2016.

Edited by pm26
Posted

Financially that would do more harm than good. Basically I'm asking if the dealer can deny service based on other Trucks having same issues, even though service tech said all of them had been on oem wheels and tires. Other members stated that oem wheels and tires were partially the issue, which I do not have. Its frustrating to know they won't look at my truck based on things they've tried on other trucks with similar issues and won't even double check their work from lift, wheels, and tires to make sure it's not an easy fix.

Posted

Financially that would do more harm than good. Basically I'm asking if the dealer can deny service based on other Trucks having same issues, even though service tech said all of them had been on oem wheels and tires. Other members stated that oem wheels and tires were partially the issue, which I do not have. Its frustrating to know they won't look at my truck based on things they've tried on other trucks with similar issues and won't even double check their work from lift, wheels, and tires to make sure it's not an easy fix.

I had 20's on my first 14 that was bought back... They changed everything but the rims too.. From 3 shafts to a complete rear end and no fix. Maybe some of the vibration issues are with the 20's. I went to the dealer at one point and he said that he couldn't even order a truck with 20's for about 2 months because of an "unknown" issue. They replaced 3 of the 4 tires on my 20's. Now I have a z71 ltz and it has the 18's and 13k miles now vibration free... I put LT Terra grapplers on myself at 800 miles too.
Posted

Financially that would do more harm than good. Basically I'm asking if the dealer can deny service based on other Trucks having same issues, even though service tech said all of them had been on oem wheels and tires. Other members stated that oem wheels and tires were partially the issue, which I do not have. Its frustrating to know they won't look at my truck based on things they've tried on other trucks with similar issues and won't even double check their work from lift, wheels, and tires to make sure it's not an easy fix.

It was just a joke. Your case looks like a classic case for a buyback. I would contact a good lawyer and go from there.

Posted

I second pm26's advice. May want to try another dealer and also contact GM directly before you go the atty route - trading trucks could even be cheaper (just kidding). Sometimes one (atty.) letter will get action. Will dealer put their refusal in writing?

Posted

PI1354A is not a TSB. Won't see it anywhere but GM service info system unless someone with a copy or access to GM info posts it. It is "preliminary information"

Posted

For what it's worth, there is a GM bulletin (don't recall the number) that basically says to check for any aftermarket parts (wheels, lift kits, etc.) and is found, essentially tell the customer that t.hey can't address the vibration. Best thing you can do is remove all the aftermarket stuff and put it back to stock. Then they have no excuse not to address it.

Posted

I had a vibration on the highway yesterday. Hadn't driven the truck in two days and it's bone stock. On the way back the vibration appeared to have stopped.

 

I have no idea...

 

Should have bought a Tundra. :D

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