Shake or Vibration Issues

Jesse Davidson · July 24, 2015

Jesse D, take a look at your truck bed. Mine is not centered behind the cab, what does yours look like?

I took a level and checked on the rear door same spot on each side, the bed is offset about and inch in one direction. I wonder if this causing some weird harmonics

Nice catch, I just checked mine with a small level. the driver side is basically dead nuts (depending on where you measure) the top of the bed is dead on, at the bottom of the door the bed is maybe 1/8 to 1/4 further in (behind the cab). The passenger side is slightly more off the whole length, maybe 1/4 to 3/8" of an inch (depending upon the spot). This does have the potential to be a slight part of the problem, but I don't see it being major.

I could see this as more of an issue if the bed was further out than the cab, but at least on mine, it isn't. I could be completely wrong, I haven't actually done the calculations to check. I'd have to go back through my notes and figure out how to find the turbulence of air on a plate or something similar. This wasn't the best subject I had in my engineering program, I'm better at the statics and dynamics of stuff, I'm hoping to get a job doing accident reconstruction soon.

Aaron1085 · July 24, 2015

So the update is: 6 trips to two dealers per GM. They have replaced Continental tires with Firestones and rebalanced them all twice on two visits. Then...they replaced the rear differential; the shaking persists.

I lost my mind on the GM clown that is assigned to my case. Basically he has said "we have done everything". So, he suggested I continue my open case with BBB.

I spoke to my local sales manager of the dealer I bought it from. He offered a trade in value that was "eh" and with that, I would still have to fork over $4000 to get into a new / identical truck. Currently I have a 2014 Sierra SLT with 18,500 miles.

I guess I was in "la la land" expecting that after all this hassle and months of trying to fix this, I would finally get a replacement truck.

The sales manager suggested if I wasn't happy with paying $4k for a difference, I should go thru arbitration.

Has anyone been thru that or know how that system works? Is it worth it, what do I need to know (good / bad) going into it?

Thank you all.

Sent from my iPhone

Jesse Davidson · July 24, 2015

So the update is: 6 trips to two dealers per GM. They have replaced Continental tires with Firestones and rebalanced them all twice on two visits. Then...they replaced the rear differential; the shaking persists.

I lost my mind on the GM clown that is assigned to my case. Basically he has said "we have done everything". So, he suggested I continue my open case with BBB.

I spoke to my local sales manager of the dealer I bought it from. He offered a trade in value that was "eh" and with that, I would still have to fork over $4000 to get into a new / identical truck. Currently I have a 2014 Sierra SLT with 18,500 miles.

I guess I was in "la la land" expecting that after all this hassle and months of trying to fix this, I would finally get a replacement truck.

The sales manager suggested if I wasn't happy with paying $4k for a difference, I should go thru arbitration.

Has anyone been thru that or know how that system works? Is it worth it, what do I need to know (good / bad) going into it?

Thank you all.

Sent from my iPhone

I'm waiting for some replies from people here to get their opinions on contacting a law firm to start a class action suit over all of the issues. how would you feel about that? I do have a firm that I want to use.

Aaron1085 · July 25, 2015

I feel it's an option. I'm frustrated. I could have said day #1 of contacting BBB and GM that I "want a new truck and that's that". I didn't say that. I spent well over $550 on gas alone going to and from dealers (I calculated mileage) and yet the problem persists.

It's not my problem there isn't another 2014 that GM can swap me into for no extra cash, but I shouldn't have to pay thousands more for an issue they can't fix; aside from the time and money I've spent at dealerships trying to remedy the issue.

Sent from my iPhone

Jesse Davidson · July 25, 2015

I feel it's an option. I'm frustrated. I could have said day #1 of contacting BBB and GM that I "want a new truck and that's that". I didn't say that. I spent well over $550 on gas alone going to and from dealers (I calculated mileage) and yet the problem persists.

It's not my problem there isn't another 2014 that GM can swap me into for no extra cash, but I shouldn't have to pay thousands more for an issue they can't fix; aside from the time and money I've spent at dealerships trying to remedy the issue.

Sent from my iPhone

yea, I hear ya on that, I did some calculations based upon trade in values I got from ford, they know about the issues, and asked me which one I didn't like... they are taking an EXTRA 26% depreciation on top of the normal depreciation that we should be seeing (per edmunds for the Silverado), thats a ton of money that we are losing because of this, not to forget we are still dealing with the problems anyway, and GM isn't making the proper effort to fix them.

I'm contacting the firm on Monday, but like I said, I would like to see what everyone thinks, so thanks for your input. after doing some real thinking about how to proceed, I really feel that a class action is the best route, It would be far too hard and expensive for each person to try to do it on our own, At first I was skeptical, and even said that on here because our trucks would be killed on value, well that has already happened so it doesn't matter now.

afireinside7444 · July 25, 2015

Ok so got the truck back drove in on freeway today. They road force balanced the tires. Now the 65 to 80 shake is a 75 to 80 shake and is alot better but still their. Now my steering wheel has a slight shake, where i had no front shake before.

Jesse Davidson · July 25, 2015

Ok so got the truck back drove in on freeway today. They road force balanced the tires. Now the 65 to 80 shake is a 75 to 80 shake and is alot better but still their. Now my steering wheel has a slight shake, where i had no front shake before.

sounds typical for how these issues have been going

afireinside7444 · July 25, 2015

I assume that they dident care where the tires/rims went so a bad rear became a bad front. Wonder how long i have to push for new tires or another brand and get these SRAs off

20L8TSierra24 · July 25, 2015

So the update is: 6 trips to two dealers per GM. They have replaced Continental tires with Firestones and rebalanced them all twice on two visits. Then...they replaced the rear differential; the shaking persists.

I lost my mind on the GM clown that is assigned to my case. Basically he has said "we have done everything". So, he suggested I continue my open case with BBB.

I spoke to my local sales manager of the dealer I bought it from. He offered a trade in value that was "eh" and with that, I would still have to fork over $4000 to get into a new / identical truck. Currently I have a 2014 Sierra SLT with 18,500 miles.

I guess I was in "la la land" expecting that after all this hassle and months of trying to fix this, I would finally get a replacement truck.

The sales manager suggested if I wasn't happy with paying $4k for a difference, I should go thru arbitration.

Has anyone been thru that or know how that system works? Is it worth it, what do I need to know (good / bad) going into it?

Thank you all.

Sent from my iPhone

Your dealer can get you "trade in assistance". Given your circumstances, they'll send all your service records to GM and once it gets approved, you'll get anywhere from 4-6 k. Your situation is exactly how mine played out. I didn't have to take anything out of pocket and I received 5 k towards the negative equity on my truck. The thing is, you have to have another truck picked out BC your dealer has to send GM that vin to make sure you're indeed buying another

tnchevy · July 25, 2015

yea, I hear ya on that, I did some calculations based upon trade in values I got from ford, they know about the issues, and asked me which one I didn't like... they are taking an EXTRA 26% depreciation on top of the normal depreciation that we should be seeing (per edmunds for the Silverado), thats a ton of money that we are losing because of this, not to forget we are still dealing with the problems anyway, and GM isn't making the proper effort to fix them.

I'm contacting the firm on Monday, but like I said, I would like to see what everyone thinks, so thanks for your input. after doing some real thinking about how to proceed, I really feel that a class action is the best route, It would be far too hard and expensive for each person to try to do it on our own, At first I was skeptical, and even said that on here because our trucks would be killed on value, well that has already happened so it doesn't matter now.

According to Edmunds and KBB my truck after 1 year of ownership is worth more than I paid for it. You got to remember that the huge rebates on these trucks also greatly affects it used and trade in value. My truck stickered at 43k but I paid closer to 31K and so did alot of people on this forum. If I traded today I would not expect to get more than 26K for it if I was lucky. Don't let a bum truck ruin your life. Trade it, take the loss and move on with life!

Bdkfl · July 26, 2015

So the update is: 6 trips to two dealers per GM. They have replaced Continental tires with Firestones and rebalanced them all twice on two visits. Then...they replaced the rear differential; the shaking persists.

I lost my mind on the GM clown that is assigned to my case. Basically he has said "we have done everything". So, he suggested I continue my open case with BBB.

I spoke to my local sales manager of the dealer I bought it from. He offered a trade in value that was "eh" and with that, I would still have to fork over $4000 to get into a new / identical truck. Currently I have a 2014 Sierra SLT with 18,500 miles.

I guess I was in "la la land" expecting that after all this hassle and months of trying to fix this, I would finally get a replacement truck.

The sales manager suggested if I wasn't happy with paying $4k for a difference, I should go thru arbitration.

Has anyone been thru that or know how that system works? Is it worth it, what do I need to know (good / bad) going into it?

Thank you all.

Sent from my iPhone

We're going through exactly the same thing and have similar mileage as you on our 2014. We just finished our final repair attempt and have reopened our case with GM and the BBB. They have until the end of next week to contact us before we have to set an arbitration date. Multiple people at our dealership have told us it's time they get us in a new truck so we're lucky to have them on our side. The FL lemon law can only be pursued AFTER you've gone through the BBB. So at least it seems like here in FL the BBB is somewhat regulated by the attorney generals office. So once again I shall say, we will see!!!!!

BillsLT · July 26, 2015

Found the answer to the shake and vibration .

2015 Express Crew 5.7 great truck and smooth as glass so I guess this is goodby .

Best of luck to all of you with you trucks , it's been a ride to remember.

Edited July 26, 2015 by BillsLT

mjb4450 · July 26, 2015

This is not the first "dumped my Silverado for a Ram" post i've read just today. Looks like GM's "functioned as designed" and "it can't be fixed" excuses for the miriad of problems is becoming a boon to Chrysler. BTW, I have three defects that I've heard those excuses for on my truck.

Jesse Davidson · July 26, 2015

According to Edmunds and KBB my truck after 1 year of ownership is worth more than I paid for it. You got to remember that the huge rebates on these trucks also greatly affects it used and trade in value. My truck stickered at 43k but I paid closer to 31K and so did alot of people on this forum. If I traded today I would not expect to get more than 26K for it if I was lucky. Don't let a bum truck ruin your life. Trade it, take the loss and move on with life!

my calculation take into account all of the incentives, I took the MSRP, deducted incentives, deducted 1 year worth of depreciation (even though my truck is less than a month old), and got my number from that. the dealers were taking 26% on top of all that, I would have considered taking a small hit... but not a $12,000 hit.

Jesse Davidson · July 26, 2015

Found the answer to the shake and vibration .

2015 Express Crew 5.7 great truck and smooth as glass so I guess this is goodby .

Best of luck to all of you with you trucks , it's been a ride to remember.

congrats man, enjoy it