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Posted

Does anyone have a copy or link to the service bulletin? Thanks Sent from my iPad using Tapatalk

 

 

PI 1183 or you can refer to my post about what was on my work order.

 

Good Luck!

Posted (edited)

 

 

My seat does the same thing. What dealer did you go to for the fix. I would like to take mine to a dealer that has fixed the issue and knows of the bulletin.

 

I got it repaired at Mark Christopher Auto Center in Ontario, CA. You'll need to talk to the Service Manager since my Service Writer was a tool.

Edited by LASTNRV
Posted (edited)

Does GM use horsehairs for seat padding? Mercedes Benz used it for decades (seriously). And when I read all these posts, I recall removing the driver's seat from my old 1983 Mercedes 300SD (126 chassis sedan) to replace the electric motor cables. That seat had four electric motors built into it, one huge frame with all metal gear transmission. Must have weighed well over 100 lbs. That seat never clunked or moved. Maybe if GM built something like that, they would never have problems.

Edited by pm26
Posted

My truck does the same thing the front seat moves and it drives me crazy!! I have taken it in 2 times with no solution. Is replacing the seat frame a TSB yet? Because my dealership doesn't know what to do. Could GM customer service help me with this?

Posted

My seat issues just showed up at 6K miles. I had the vibration problem (fixed with new Michelins at my expense). It also makes a horrible noise from the rear end suspension (mostly when cold and damp), and my headlights fog up. I'm tired of taking my new truck to the dealer with no resolutions. I'm afraid to mod and have warranty issues. I think I will drive it like I stole it until something gives (until I trade).

  • Like 1
Posted

Good news...I think. My service manager informed me that there is a service bulletin out for this moving and clunking seat! They have ordered the parts in and will service the truck upon the part's arrival.

Fingers crossed!

Will keep you posted.

Anyone else have the bulletin and fix?

  • Like 1
Posted
Good news...I think. My service manager informed me that there is a service bulletin out for this moving and clunking seat! They have ordered the parts in and will service the truck upon the part's arrival.

Fingers crossed!

Will keep you posted.

Anyone else have the bulletin and fix?

I feel the seat shift now and then and will definitely take it in to get fixed once they get it right. Please update us.
Posted

I have had this problem also. Turned out to be something to do with the LIFT MECHANISM(?). This is the second 2014 that I have had this problem with. Bought one it was a lemon ,now I have just bought a second one and traded the first in on it less than two months ago. This is a little ridiculous for a 40,000 dollar truck. I would be interested in where your truck was assembled at. a word of advise ,don't adjust your seat when sitting in it.

Posted (edited)

I have had this problem also. Turned out to be something to do with the LIFT MECHANISM(?). This is the second 2014 that I have had this problem with. Bought one it was a lemon ,now I have just bought a second one and traded the first in on it less than two months ago. This is a little ridiculous for a 40,000 dollar truck. I would be interested in where your truck was assembled at. a word of advise ,don't adjust your seat when sitting in it.

Take a guess. But your real question should be who supplies the seats for GM and where are those assembled?

 

As far as your advice not to adjust the seat while sitting in it, how are you supposed to adjust it? This is ridiculous all right.

Edited by pm26
  • Like 2
Posted

Mine was fixed by the service writer just recently. He installed a new seat rail and now its like new. No squeaking or movement at all. Totally happy with the truck again.

  • Like 1
Posted

I'm at the dealership now. Service writer found the PI 1138 on her own and hopefully it will get fixed today.

I'm at the dealership now. Service writer found the PI 1138 on her own and hopefully it will get fixed today.

Posted

Mine was fixed by the service writer just recently. He installed a new seat rail and now its like new. No squeaking or movement at all. Totally happy with the truck again.

Congrats! What was your bulletin fix number? I am waiting on parts and hoping it's the right fix...my loose seat is driving me crazy!!!

  • Like 2
Posted

I just complained about this on my new 2014 LTZ. Dealer ordered a part and it will be in tomorrow. The part number is 13587540 and is described as a frame. Has anyone had this part replaced, and if so did it work? They found the resolution very quick, so it must be a part recommended in some TSB.

Posted

I'm at the dealership now. Service writer found the PI 1138 on her own and hopefully it will get fixed today.

I'm at the dealership now. Service writer found the PI 1138 on her own and hopefully it will get fixed today.

 

So After leaving my truck with the dealer last Friday and taking a loaner to go back to work, they called a couple of hours later and said the mechanic could find nothing wrong with my seat. He "tightened a few things up" and has put the seat back in my vehicle. I'm just a little frustrated. I told the dealership that I would pick the vehicle up and that if the problem persisted or returned that I expected them to Follow the PI-1138 that they had printed and sent to the mechanic. I've driven the truck in regular fashion over the weekend and to date the seat has not moved, or made noise. We shall see. What is frustrating is that I explained the problem in detail, the service writer found the PI-1138 on her own without me mentioning it and sent it to the mechanic. The Mechanic chose to ignore the information in PI-1138, then chose to ignore the complaint that the seat moves when turning or breaking, did a cursory pulling of the seat and really did nothing to fix the issue other than "Tighten a few things up."

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