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Radio Reception Issues

ace ventura

By ace ventura
in Troubleshooting & Recalls

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klrrdr Enthusiast

klrrdr

Posted
Posted

I have a small FM radio that I keep in my pocket when out for walks or on the boat. It has no antennae and it has so much better reception than the radio in my $50K truck . As most, I feel totally ripped off. I can not even get clear reception of a major Philly station even though I am only 20 miles up river. Thanks for betraying my trust GM

ace ventura Enthusiast

ace ventura

Posted
  • Author
Posted

Nav + Bose and mine is in and out all of the time, plus I lose local stations well before my previous truck or my wifes Lincoln MKX lose stations.

 

 

So with your response i think we covered all the options. So some trucks say it's ok and some don't. All radio options are having FM reception issues and we do not have a fix from GM yet.

 

So with your response i think we covered all the options. All radio options are having FM reception issues and we do not have a fix from GM yet.

steig Enthusiast

steig

Posted
Posted

I have a small FM radio that I keep in my pocket when out for walks or on the boat. It has no antennae and it has so much better reception than the radio in my $50K truck . As most, I feel totally ripped off. I can not even get clear reception of a major Philly station even though I am only 20 miles up river. Thanks for betraying my trust GM

I agree. This should not be an issue for a 2014 vehicle.

dmd277 Enthusiast

dmd277

Posted
Posted

If you have a Silverado there customer service number is 1-800-222-1020, the previous number I posted was for GMC.

klrrdr Enthusiast

klrrdr

Posted
Posted

The question was asked but I saw no answer. How do you turn off the HD? Does it affect anything else, like an ipod or sound from CD?

dmd277 Enthusiast

dmd277

Posted
Posted

To turn off HD, Select the following icons home/audio/menu/HD switching off. This is from GM service document pic5854a.

klrrdr Enthusiast

klrrdr

Posted
Posted

Thanx,I tried that and as soon as I go back to the radio screen it is back in and out of HD,go back to the setting screen and the selection is back to HD switching on

dmd277 Enthusiast

dmd277

Posted
Posted

Try deleting any HD presets. They may be turning the system back on.

dmd277 Enthusiast

dmd277

Posted
Posted

An update, GM is involved in this issue, they have talked with my service manager and they are looking into a solution to this, Dealer has my truck and I am scheduled to know something by this afternoon or Friday morning, will post results.

steig Enthusiast

steig

Posted
Posted

An update, GM is involved in this issue, they have talked with my service manager and they are looking into a solution to this, Dealer has my truck and I am scheduled to know something by this afternoon or Friday morning, will post results.

That would be nice.:

Super 8 Enthusiast

Super 8

Posted
Posted

I agree, this is not normal. This is weak reception point blank. My 2010 Sierra could hold my local stations all the way to my grandmothers house (85 miles away). The new truck couldn't even hold it 45 miles before I had to switch over to XM or CD/USB

Closest FM radio station to me is 80 miles,Might have to just do this;

http://www.youtube.com/watch?v=4RO_rMnDbNw

dmd277 Enthusiast

dmd277

Posted
Posted

An update, truck is still at dealership, Talked with GM today they have recognized that some of us are having reception issues and are sending the problem up to engineering. Service manager at dealer is working with technical support, they have told him that not many owners have reported this as a problem. Will get truck back tomorrow and will hopefully have more info.

Stex Senior Enthusiast

Stex

Posted
Posted

Thanks dmd277, hopefully any one with having such problems has been to the dealer and problem input for a repair so GM will see how many are having a problem.

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