2014+ owners having issues with their truck?

[GMCustomerService]

Michel001,

 

Hello! I understand that you are visiting your preferred dealership because of a concern you are experiencing with your vehicle. Please keep us updated on how that visit went and private message us referencing this thread if we can be of any assistance.

Jennifer T.

GM Customer Care

[pclay]

I reported the problem to Chevrolet who contacted the dealer. The Dealer called me to say that they will be happy to tear the area apart to see if there are actually LEDs behind the three knobs but that, if the LEDs are not there that I would have to pay for the work.

 

They also said that the LEDs should not be there according to Chevrolet and that Chevy has the right to advertise LEDs in their brochures and WEB sites, etc, while not actually installing the LEDs. What do you thing I should do?

[Arnoldthepig]

First off I want to say this is my second post to this forum, lots of great information and knowledge here! A little back story I came from a 2005 Ram 1500 Quad Cab with the 5.7L and auto trans that I traded in with 87000 miles. Never really had problems with that truck, lots of power and really no complaints. Anyway I went back to Chevy after doing some research on the 2014's. I picked up a 2014 1500 Crew Cab with the 5.3L, 3.08's and LT-1 package. I want to start off by saying the ride of this truck is amazing and very quiet, currently it has just over 2000 miles.

 

I have had some quirky issues that may or may not be related. I have had problems with the backup camera not kicking on while going in reverse and also with the favorites showing up as "currently unavailable" when trying to change the radio stations via the steering wheel control on the back left side of the wheel. These problems go away once the truck is turned off and restarted, however they come back every now and again which I would say is more of an annoyance than anything else.

 

Another issue I have noticed is a vibration on the highway which could just be a wheel out of balance. Also there is a vibration from a stop and under hard acceleration. To me it feels like the truck is struggling and this could be attributed to the final gear set. In hind sight I wish I would have gotten the 3.42 or 3.73's as the transmission has to downshift when cruising at 45-50mph and the truck is going up even the slightest grade in the road. (I live in southern NJ which is relatively flat). I have found that at those speeds the engine is only turning about 1000-1100 rpm. To correct this gear searching, I found that putting it in tow mode eliminates this behavior and provides enough rpm to push it along just fine.

 

Recently I took the truck on a road trip to western MD which has some steep hills on the highway. I really noticed just how sluggish it was when compared to my Dodge that I ran out there for the past 4 years. It was only me and my family with our belongings for a 5 day stay so there was not much weight on the truck considering what its "capabilites" are rated at. I use to pull a small 5x8 landscaping trailer and atv out there with my Dodge and never had any issues. I am really glad I opted to leave the atv and trailer at home on this trip because I have a feeling it would have been a nitemare towing a trailer with this truck for a 5+ hour ride. My wife who doesn't know anything about cars says, "Is your truck ok? Its sounds like its struggling." as we were going up an incline while on the highway at 70mph. It seemed like it shifted from 6th to 4th or 3rd gear quite a bit just to hold its speed while on cruise control.

 

I have already placed a call to GM to have these issues corrected however I am assuming that I am stuck with the gears that are in it, unless I decide to change them out in the future once they become available from the aftermarket. We will see how it goes. 2 days after I bought the truck I contacted the dealer about how I felt the truck was falling on its face when going up even the slightest grade. I told them how I really had to push the accelerator to keep it moving at a steady pace if not it would just continue to lose speed causing people to tailgate me. The dealer told me that the truck needs to learn my driving habits and I found that plausible, however it still does the same thing. My feelings are that GM put the lowest gears possible in this thing to get the max MPG out of it, all the while sacrificing daily drivability. I am now averaging 17.5 mpg on my 7 mile commute to work. To me this isn't great, nor is it worth having such a low final gear and having this thing fall on its face while making said trip to work every day.

 

If you are considering a 2014, I highly recommend that you stay away from the 3.08 gears and at the very least go with the 3.42, especially if you live in a hilly area or drive the speed limit of 45-50 mph on a daily basis.

[pclay]

My Silverado is sometimes slow to start. It acts very different than the 07 I had, which turned over very easily. Also, on two occasions remote start has failed to start the truck. The solution is to go outside, start the truck, turn it off, then the remote start will work. That is what GM says to do if remote start doesn't work properly!

I've been told that these starting issues were not apparent in previous models?

[gbieber05]

Just had the ac line replaced due to a leak. And there was a recall rear window actuator that they replaced.

[jdvaughn]

Was their a recall for the rear window motor or your window broke and they replaced the regulator?

 

How did you come across the a/c leak?

[Agacmddj1]

I reported the problem to Chevrolet who contacted the dealer. The Dealer called me to say that they will be happy to tear the area apart to see if there are actually LEDs behind the three knobs but that, if the LEDs are not there that I would have to pay for the work.

 

They also said that the LEDs should not be there according to Chevrolet and that Chevy has the right to advertise LEDs in their brochures and WEB sites, etc, while not actually installing the LEDs. What do you thing I should do?

I'll be honest with you, if you can get them to fix the LEDs then go for it!! The LEDs are in fact there as you may have seen in my pics. Their missing a resistor ! I just got a call from the third dealership that I sent the truck to and they won't fix it.

[gbieber05]

A/c wouldn't blow cold put a gauge on it and it was empty. The window was just a recall not sure exactly if it was the regulator or motor could really understand the ticket.

[mawint]

I don't have a 2014 but you guys with the LEDs got me thinking. Didn't they say on stage when they revealed the trucks that Sierra would have red and Silverado would be blue?

[2016 Sierra Owner]

I don't have a 2014 but you guys with the LEDs got me thinking. Didn't they say on stage when they revealed the trucks that Sierra would have red and Silverado would be blue?

The interior dash lights are red on sierra and blue on silverado.

[mawint]

The interior dash lights are red on sierra and blue on silverado.

 

I meant in terms that they wouldn't have different lighting just different colors.

[2016 Sierra Owner]

 

I meant in terms that they wouldn't have different lighting just different colors.

Not sure what you mean then. Sorry for the confusion.

[mawint]

Not sure what you mean then. Sorry for the confusion.

 

Oh lol. I meant when they announced the lighting on stage, they made it sound like the only thing different between the two brands was the color of the lighting not that the lighting would be different between each brand.

 

Only reason I mentioned it was because when reading the thread, it sounded like most Sierra owners had the lighting when Silverado owners did not. Also Silverado owners seemed to have inconsistent lighting between vehicles.

[2016 Sierra Owner]

I believe they are talking about the bed lights. The sierra has led bed lights as standard and the silvys is an option. If it's the radio LEDs the problem with some peoples silvys is the knobs around the vol,tuning and fan buttons are not lighting up. The LEDs are installed in the radio but some resistors were left out and they don't come on. GM has not fixed it for those owners so far.

[2happyhicks]

 

I got a fix

.cost about 2 bucks and an hour of your time if your good with a Soldering iron

 

 

 

 

I'll be honest with you, if you can get them to fix the LEDs then go for it!! The LEDs are in fact there as you may have seen in my pics. Their missing a resistor ! I just got a call from the third dealership that I sent the truck to and they won't fix it.