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Shake or Vibration Issues

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GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Update, today I took it in for an oil change and to have them look at the vibration and suggested they check the u-joint torque. The service manager and I drove around for half-an-hour and he said and I quote.. "Uhh.. you have an issue with the rear-end, sounds like the Ring and Pinion by the whine.. we had had quite a few issues as of late and if the ring is bad it will cause this vibration you have so we are gonna rebuild the rear-end, good thing you have a loaner.. and btw.. we are gonna re-check the tires too and shocks and struts as well"

 

Sounds like they are at least taking it all seriously.

 

Will update when I learn more.

Hey scooter484,

 

I am glad to hear that your dealership is taking care of you and working with you to resolve your issue. Do not hesitate to reach out to me if you need any additional assistance and I will contact the dealer on your behalf.

 

Kindly,

 

Anthony Z.

GM Customer Care

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csckickass
csckickass

Well folks, I did it. After all the failed attempts at the Chevy dealer I traded it in for a 2015 Ram 1500 Larame. I have to agree with the other folks on here that have done the same thing, it was th

mafd2
mafd2

Apparently you and the other customer reps don't care. If you or GM would care y'all would put more effort in the matter. Just coming on the forum and stating the same repetitive posts and being a 3

DALaws
DALaws

Well I have some good news and bad news about my truck vibrations. Good news is that my truck has a significantly less vibration at speed. The bad news is my truck has significantly less vibration. Fo

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tootall87 Enthusiast

tootall87

Posted
Posted

How quickly didn't you notice the vibration and how bad was it?

Sent from my SM-N900V using Tapatalk

First time I involved the dealer was my first oil change so about 5-6k. Balance,multiple rfb, 3 out of 4 tires replaced and they're still working on it. Mine varies in intensity. It's not shaking the coffee out of my cup but it's bad enough that I don't enjoy driving the truck anymore. It gave me a headache after a 3 hour drive a few weeks ago. Dealer acknowledges the vibration and is at least putting g up the effort to figure it out. They're waiting on an engineer to come take a look at the transmission/driveline.

loghead Enthusiast

loghead

Posted
Posted

How quickly didn't you notice the vibration and how bad was it?

 

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I actually didn't report it until my second oil change at 15k. Long story with that too. Couldn't get it in for a simple oil change for over a week so I took it to another dealer, that's why I didn't report it first time. Went through the same thing at second oil change.

 

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Severado Enthusiast

Severado

Posted
Posted

Mine is back at the dealer. I was told that since this is my second time there in less than a week concerning the shake issue, the shop foreman will also look at my truck. They don't want a third visit. I'm patient, just stop it from shaking. My loaner is a brand new Z71 Dbl cab with the off road package. Sweet truck, but it's worth a lot more than mine. Don't want to be responsible for it too long.

OmniCamaro Enthusiast

OmniCamaro

Posted
Posted (edited)

Just picked up my 2016 LT Crew Cab. Upon stopping in front of my house and reversing into the drive way the steering wheel began to sway quickly left & right. Almost like a ghost was rocking it back and forth. It's the only time it's done it but WTH. Brand new truck. I can almost guarantee it's the electronic steering.

But what to do? Less than 100 miles and already? I love chevy but again, WTH.

 

 

Learn me!

Edited by OmniCamaro
Binobanbino Enthusiast

Binobanbino

Posted
Posted (edited)

Just picked up my 2016 LT Crew Cab. Upon stopping in front of my house and reversing into the drive way the steering wheel began to sway quickly left & right. Almost like a ghost was rocking it back and forth. It's the only time it's done it but WTH. Brand new truck. I can almost guarantee it's the electronic steering.

But what to do? Less than 100 miles and already? I love chevy but again, WTH.

Learn me!

Why are you posting this in here. This is for shake and vib issues. Edited by Binobanbino
  • Like 2
OmniCamaro Enthusiast

OmniCamaro

Posted
Posted

Why are you posting this in here. This is for shake and vib issues.

Lol. Ok.

 

 

Learn me!

loghead Enthusiast

loghead

Posted
Posted

I had a 22" Bridgestone tire replaced, it did help to reduce the vibration, but did not eliminate it. it was replaced under warranty

How many miles were on your truck when the replaced the tire?

 

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loghead Enthusiast

loghead

Posted
Posted (edited)

 

If the '16 doesn't vibrate that means it CAN be fixed, since it's "the same truck" with... something... different that has fixed that. At least, that's my hope. My '14 vibrates at 70+ BAD and has done it for 40,000 miles. Posts like yours, that document what has been changed and what has/hasn't worked are very helpful. Keep us updated!

My 2015 crew cab is in the shop and they gave me an identical 2016 for a loaner and it is worse than my truck. I hope they arent setting me up to say it is normal for these trucks.

 

Sent from my SM-G920V using Tapatalk

Edited by loghead
Tristan Hake Enthusiast

Tristan Hake

Posted
Posted

Wish chevy cared about my issue

Hey scooter484,

 

I am glad to hear that your dealership is taking care of you and working with you to resolve your issue. Do not hesitate to reach out to me if you need any additional assistance and I will contact the dealer on your behalf.

 

Kindly,

 

Anthony Z.

GM Customer Care

  • Like 1
Severado Enthusiast

Severado

Posted
Posted (edited)

My 2015 crew cab is in the shop and they gave me an identical 2016 for a loaner and it is worse than my truck. I hope they arent setting me up to say it is normal for these trucks.

 

Sent from my SM-G920V using Tapatalk

A shaking loaner is a setup. I've had 2 loaners so far. One was slightly better than mine since it didn't vibrate. The second is pretty much new and it rides like a 4x4 with the tighter suspension(350 miles total) I'd be inclined to think they all ride like crap if my buddy didn't happen to own a 2015. You can feel road when it's poor surface related, but smooth for a truck. Even took a 5 hr road trip. No problem. He rides in mine and tells me flat out, "It rides like sh1t. How is this remotely normal?"

Edited by severado
  • Like 1
al123 Enthusiast

al123

Posted
Posted

there is a standard for dealing with part of this issue, it's called a pico test that documents the vibration. different frequencies indicate different sources for vibration (tires, drivetrain, v8 to v4 transition, etc.... ) a good dealer will do the pico & communicate with gm for direction. you should ask about getting the pico results & having them explained to you....

 

hope this is helpful.

 

will post more details later...

  • Like 1
Jesse Davidson Enthusiast

Jesse Davidson

Posted
Posted

How quickly didn't you notice the vibration and how bad was it?

 

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I first brought my truck in at about 370 miles for it. I bought it with 14 miles on the Odo.

 

How many miles were on your truck when the replaced the tire?

 

Sent from my SM-G920V using Tapatalk

They finally did it on the 4th attempt at about 11k miles

 

there is a standard for dealing with part of this issue, it's called a pico test that documents the vibration. different frequencies indicate different sources for vibration (tires, drivetrain, v8 to v4 transition, etc.... ) a good dealer will do the pico & communicate with gm for direction. you should ask about getting the pico results & having them explained to you....

 

hope this is helpful.

 

will post more details later...

Dealers won't release physical copies of the pico scope results, however they may show it to you, and explain what they mean. Be aware though, the software takes the entire ride, and makes only ONE 30s snapshot of it. this leaves us with no proof as to whether it was worse at any other point. The only way to get hard results for the entire drive is to have your own pico scope and do it, or hire someone to verify the results.

loghead Enthusiast

loghead

Posted
Posted

A shaking loaner is a setup. I've had 2 loaners so far. One was slightly better than mine since it didn't vibrate. The second is pretty much new and it rides like a 4x4 with the tighter suspension(350 miles total) I'd be inclined to think they all ride like crap if my buddy didn't happen to own a 2015. You can feel road when it's poor surface related, but smooth for a truck. Even took a 5 hr road trip. No problem. He rides in mine and tells me flat out, "It rides like sh1t. How is this remotely normal?"

I have a close friend that bought the same truck but a GMC and has no issues.

 

Sent from my SM-G920V using Tapatalk

loghead Enthusiast

loghead

Posted
Posted

A shaking loaner is a setup. I've had 2 loaners so far. One was slightly better than mine since it didn't vibrate. The second is pretty much new and it rides like a 4x4 with the tighter suspension(350 miles total) I'd be inclined to think they all ride like crap if my buddy didn't happen to own a 2015. You can feel road when it's poor surface related, but smooth for a truck. Even took a 5 hr road trip. No problem. He rides in mine and tells me flat out, "It rides like sh1t. How is this remotely normal?"

I am really trying to be positive and not cynical and think they weren't trying to set me up but I got to admit that it did cross my mind.

 

Sent from my SM-G920V using Tapatalk

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