Jump to content

2019 Silverado Backup Camera Problems

JayTrailBoss
 Share

Recommended Posts

ChrisM73 Enthusiast

ChrisM73

Posted
Posted
4 hours ago, AMPRG said:

Take it back to the dealer for software update. 

Did that. Nothing different on my end. Did it work for you?

  • Replies 135
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

AMPRG
AMPRG

I don't agree with you. There is no way you can park this monster without back up camera and without hitting anything in tight spaces. Also, how will you hook your trailer without helping by someone e

AMPRG
AMPRG

For those who have this issue, try this: after cranking up the engine wait 30 seconds before put it in the gears. Some issues were existed with HD cameras long ago and before latest updates. Still aft

Daverado
Daverado

Rearward visibility is required by law, it's not a "luxury".  It's a law because people have died.  There is no way you can see what's below behind your tailgate from inside the cab with just your mir

Posted Images

Nick Craine New Member

Nick Craine

Posted
Posted

so o have a 2019 silverado 1500 LT and am having this same issue I have had the issue since day 1 aswell. Dealer replaced the camera still have the issue. Dealer advised me GM is working on a fix and to contact them to ensure even if i am out of warrenty it would be fixed. GM has given me the run around no answer nothing assuring me they will fix it when one becomes avilable to the point my issue was escalated after speaking several times to the senior advisor 2 days ago I recive a email stateing they cant reach me at my contact number proived... the same number i have spoken to them on multiple times so i called and left a voicemail with my number again haven't heard a word. From the start GM has given me the run around i owned a 2015 camaro. And now currently own a 2019 silverado and a 2018 traverse and im done with GM after this im so pissed they have been giving me the run around for over a month and no resolution they actually deny and claim there are no bullito  on the issue even when i give them the bulliton id the dealer gave me they actually told me he isn't supposed to have given me that. So GM has lost a customer after this oh and now today my Brakes say service brake system. 16,500 miles on my truck and nothing but problems **** you GM I'm hiring a attorney and filing for a lemon law

BLUE TRAIL BOSS Enthusiast

BLUE TRAIL BOSS

Posted
Posted

good luck on the lemon law i went to see an attorney he said would take 2 years to settle the case.. told him forget it i would trade the truck in before that.....i am have the same issue with the camera, but i have a intermittent   miss fire that comes and goes had truck 8 months only 4500 miles on it. its been at the dealer for 2 weeks now cause they need it to happen while they have it so god only knows when ill get it back..  GM is no help ..

Darrin89 New Member

Darrin89

Posted
Posted

Just got a 2019 RST and having the issue.  Strange thing is it didn't happen when I test drove it.  Kinda bizzare.

  • 2 weeks later...
  • 2 weeks later...
Streetz Enthusiast

Streetz

Posted
Posted

Hey guys, wanted to share that mine 2019 LT with 8in screen has a poor grainy camera, even flickers like a 80s tv. I am considering looking into the wiring to see if it can be tapped into using an aftermarket camera. 

  • 2 weeks later...
TEDZ New Member

TEDZ

Posted
Posted

Having the same problem with my truck too. Sucks to have purchased a brand new truck that comes with issues. Also sucks to have GM say that because you didn't spend more on a higher package, your camera/screen is gonna suck, sorry, not sorry. However, besides that, I do love the truck. 

tanner709 Enthusiast

tanner709

Posted
Posted

Got the service camera system message last week.

 

Horrible picture, grainy at all times, and it flickers with the touch of the brake or any other power draw.

 

Still "working" though.

2019SilvRST New Member

2019SilvRST

Posted
Posted (edited)

Same result.  Truck to dealer w/ screen going out in reverse and lines while braking.  Radio replaced but did not resolve.  Dealer contacted GM, stated they recognize the issue and do not currently have a fix.  Just piling on my experience.

Edited by 2019SilvRST
VinceD New Member

VinceD

Posted
Posted

I have a 2018 Sierra Duramax with SLT package and I get blue screen with “service rear camera” on screen. Happens often and always when truck is cold first thing in the morning. I’ll be call GM and NHTSA

 

 

JST New Member

JST

Posted
Posted

OK I have a 2019 Chevy Z71 RST model I purchased and took home December 27th 2019 with 176 miles on the truck.  At night time sure enough, I pet the truck in revers to back in my driveway and I have this HORRIBLE grainey / Pixelated display and on one occasion the camera cut out and went back to the normal display screen.  I took it to the dealer on January 27th 2020 with 865 miles on the truck. They had the truck for three days to inform me that they could not reproduce the problem and that they compared it to other similar vehicles and it is operating as normal.  They also told me that I DO NOT HAVE THE HD Camera. (I though the RST had an HD Camera) They also told me there was no FACTORY HD Camera I could add to my truck.  Because the rear camera's picture quality is so BAD it is useless and when I went to just turn off the screen so I couls see out the mirrors with out the interfearance of the bright screen light, it appears that Chevy neglected to provide the ability to turn OFF the screen...... It's hard to believe that Chevy does not have access to the same camera technologey as other vehicle manaufactures or a too cheap to provide all of thier vehicles with a quality camera in light and dark conditions, especialy in a $46,000 truck. I want this issue resolved!

Checy_Rear_Cam_1.jpg

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Z45
      Towing In Loose Gravel

      By Z45 · Posted

      Having owned 4wd vehicle since the 1970s I find there are varying opinions on how to use 4wd, every owner is an expert in their minds.  IMO, 4LO is the appropriate gear and what I would use,  You have to feather the gas to avoid spinning tires and the lower the gear the better chance.  But like I said you will find those that think their method is best.  I live near a boat launch.  Yesterday there was a new Ford Maverick pulling out a pontoon boat almost 2x its size, they had no problems and they don't have a LO range.   True story. One winter day not long ago I was coming out of small town post office and there was a F150 4wd parked in front and was stuck foot deep snow ruts. I knew the lady so I asked her to put it in 4wd (wondering why in the middle of a 2-day snow storm she wasn't).  Her reply surprised me, "my husband" (the expert) told me not use that because it uses too much gas. She finally got unstuck spinning in 2wd which likely used more gas than not.  
    • dna9656
      New to Me 2010 SLE (Quirks, Issues)

      By dna9656 · Posted

      Your tire pressure issue may just be batteries, you can reset them using tge Ing switch (I think) and the owner's  manual. ChatGTP will b e a faster, better help than Google.
    • Another JR
      Towing In Loose Gravel

      By Another JR · Posted

      The thinking is that starting out in a higher gear makes it easier to avoid applying excessive torque when pressing the gas pedal. In a modern 4wd truck with 4 low and a limited slip or locking rear end, I would use 4 low and try to crawl up the ramp. Sometimes if they are too slippery, you have to back up to let the boat have some bouyancy, and then accelerate briskly to get some momentum to help you pull the through the slippery parts. 
    • XY74
      Roll up bed cover experiences

      By XY74 · Posted

      I have a Retrax pro that I first had on my 2020 chevy and transferred it to my current GMC.  It stays in the garage most of the time, so hard for me to judge it's long term weather resistance.  It still works perfectly, been very durable.  It doesn't see oil patch usage, but it's not a mall queen.  It keeps most things mostly dry (small leaks) and the security of it is enough to slow someone down but not keep them out for long.  I would buy one again, it works for me.     
    • fm2176
      New to Me 2010 SLE (Quirks, Issues)

      By fm2176 · Posted

      Thanks to the convenience of Amazon, I was able to get a few things done to the truck today.  I installed Carquest Premium oil and air filters with five quarts of Mobil1 High Mileage 10-30 along with a quart of Pennzoil Platinum 5w-30 I already had.  The latch for the flip up center console lid was broken so I replaced it along with the power mirror switch.  I found my push retainer assortment this morning and reattached the plastic under the bumper and it was only held on with a few screws and retainers.  Then I programmed a new remote keyless entry fob so I can lock my dog in the truck when I take her out with me (I've got to keep the air going for her since it's been in the 100s).  Finally, I ordered some LED interior bulbs and replaced the reading lamps.  The front lights are working fine while one of the back lights only works intermittently and the other not at all.   While under the truck, I found the source of at least one of the noises: the sway bar links need replacing.  I ordered a set of Suspension Dudes links with Code Red bushings.  Never heard of them, but they're made in the USA and have decent reviews.  While making yet another Amazon order, I went ahead and added a set of front tow hooks.  I went with red, since that's the color of the sway bar link and bushings and it should look decent enough on a black and chrome truck.  Speaking of which, it doesn't bug me much, but the passenger side mirror has a chrome cap while the driver side doesn't, so eventually I'll make them match one way or another.  Oh, and I ordered a $20 TPMS reset tool.  No idea if it will do anything for my sensors but it was cheap and will work for the Ford Transit Connect as well.     For tradition's sake, I ordered a new oil change wrench.  I kept the Snap-On 9/16"x15mm GM wrench I bought when I was 18 in the 2006 GMC from the time I bought that truck until the truck was lost.  While I was tempted, there's no need to spend $80 for a new SO wrench, or even $50 with shipping for a used one on Ebay.  I just bought a Duratech 15mm extra-long ratcheting wrench to do the job as needed.  It works, and if I like that wrench enough, I'll buy the set.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...