Jump to content

Radio Reception Issues

ace ventura

By ace ventura
in Troubleshooting & Recalls

 Share

Recommended Posts

scott19677 Senior Enthusiast

scott19677

Posted
Posted

it is obvious that the radio HD Problem will never be right. So since I paid for and did not get what was advertised. I think it is only fair to be made whole again. He'll even GM is dropping HD. So GM if your reading ,my demands are simple; Either replace the head unit of one of my choosing or credit me say 2,000 dollars of genuine GM accessories and I will replace the head unit. And no I do not wantXm for the life of my 5year ex-warranty. I would thinkGM would come out better on the latter.

  • Replies 1.4k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

TJay74
TJay74

*** UPDATE ***   Back from the dealer, engineers did as I thought and had a flashed module with them. Just had to wait on it to be installed and paired to my VIN and we were off on the road test.  

TJay74
TJay74

Ok, just got off of the phone with the Chief Engineer and 2 infotainment engineers. GM is waiting on the infotainment vendor to finish their side of the update, they have to tes the update out and are

bladz1454
bladz1454

NEW 2014 GMC Sierra has HORRIBLE Radio/HD Radio reception. There was a pretty long post about this before with a good amount of people on it. I've concluded they are pushing XM so hard that they mad

Posted Images

dmd277 Enthusiast

dmd277

Posted
Posted (edited)

Update. After having the latest hardware installed with the software update here is what I found. No changed in HD radio reception, still switches back to regular FM with static and background noise. Still spends a lot of time acquiring HD signal. Regular FM reception has improved a little. Reception in my wife's 4runner is much better as was the reception in my 2010 Silverado which I traded. The upgrades have improved the radio reception in my truck on regular FM. As I stated in an earlier post I believe the reason GM is dropping the HD radio in the 2015 trucks is that at this time they do not have a solution to the reception problem. At least GM and my dealer made an effort to fix the problem in my truck.

Edited by dmd277
glcbn Enthusiast

glcbn

Posted
Posted

dmd did you happen to mention about replacing antenna cable?

dmd277 Enthusiast

dmd277

Posted
Posted

Have left message at dealer, I wonder if all Sierra/Silverado trucks use same antenna cable with different radios?

Mattmonay Enthusiast

Mattmonay

Posted
Posted

I just got my truck on saturday and I was wondering why I couldn't see any of the popular stations in my area that I got reception for in my 1996 k1500... I apologize for not reading 45 pages (lol...), but has a tsb/recall been issued?

Thanks!

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

I just got my truck on saturday and I was wondering why I couldn't see any of the popular stations in my area that I got reception for in my 1996 k1500... I apologize for not reading 45 pages (lol...), but has a tsb/recall been issued?

Thanks!

Don't want to read 45 pages? Well, here's a brief summary...

There are reception issues with the 2014 GM trucks...some worse than others...HD does not lock in and stay in consistently...cannot permanently turn off HD...non HD FM fades in and out...one of our members shared his work with GM engineers to solve the issues...resulted in a software update and new hardware module for pre Dec '13...quote: Had the PI 1288 update done to my early build (7-13) silverado no better reception but when you shut off the HD it will stay off when changing stations.

So here we are...no real fix...GM has decided no HD in 2015 models. That's it...want more info, read the thread. :)

Mattmonay Enthusiast

Mattmonay

Posted
Posted

Don't want to read 45 pages? Well, here's a brief summary...

There are reception issues with the 2014 GM trucks...some worse than others...HD does not lock in and stay in consistently...cannot permanently turn off HD...non HD FM fades in and out...one of our members shared his work with GM engineers to solve the issues...resulted in a software update and new hardware module for pre Dec '13...quote: Had the PI 1288 update done to my early build (7-13) silverado no better reception but when you shut off the HD it will stay off when changing stations.

So here we are...no real fix...GM has decided no HD in 2015 models. That's it...want more info, read the thread. :)

Thanks for the summary! Well, then... I guess i'll check my build date

BRuss0426 Enthusiast

BRuss0426

Posted
Posted

dmd, let us know what you find out from the dealer. It's interesting that the creator of HD radio has come out and said they know the problem with the reception is in the antenna co-axle cable, but yet no one has had this replaced yet. It'd be interesting to know if an aftermarket cable would fix this problem

Stex Senior Enthusiast

Stex

Posted
Posted

dmd, let us know what you find out from the dealer. It's interesting that the creator of HD radio has come out and said they know the problem with the reception is in the antenna co-axle cable, but yet no one has had this replaced yet. It'd be interesting to know if an aftermarket cable would fix this problem

Interesting, IS there a link to the mfg stating such?

  • Like 1
glcbn Enthusiast

glcbn

Posted
Posted

Interesting, IS there a link to the mfg stating such?

 

Don't believe so, but as for the info you might want to get in touch with davis1. He talked to the Inbiquity guy. Post 226 on page 16.

14SLTZ71 Enthusiast

14SLTZ71

Posted
Posted (edited)

dmd, let us know what you find out from the dealer. It's interesting that the creator of HD radio has come out and said they know the problem with the reception is in the antenna co-axle cable, but yet no one has had this replaced yet. It'd be interesting to know if an aftermarket cable would fix this problem

Interesting, IS there a link to the mfg stating such?

Don't believe so, but as for the info you might want to get in touch with davis1. He talked to the Inbiquity guy. Post 226 on page 16.

Edit: here is a link to the post.

http://www.gm-trucks.com/forums/topic/156620-radio-reception-issues/?p=1405708

Edited by 14LTZZ71
klrrdr Enthusiast

klrrdr

Posted
Posted

I spoke at length to 2 guys at ibiquity in new jersey. they gave me to "the guy" in the detroit area. they all held the line that it was the cable,and that gm was aware. They said it would be awhile to get gm aboard to fix it. then I see that tj was going a different route and seemed to be getting some traction,so i did not bother the hd guys again. So like 3-1/2 months ago I had enough of the bs from gm and the dealer and just dumped the truck. so it seemed kind of pointless to pursue any further for me. I am still hanging around as I had a few things to sell that I took before the trade. I still have a Du-Ha underseat storage box to fit the '14 crew cab it's black and like new all separator pcs. are still in the bag. It goes with all interior colors. I am near Trenton,NJ if any one is interested lists out at $199, first $125 cash gets it.Sorry for the shameless plug

Stex Senior Enthusiast

Stex

Posted
Posted

I spoke at length to 2 guys at ibiquity in new jersey. they gave me to "the guy" in the detroit area. they all held the line that it was the cable,and that gm was aware. They said it would be awhile to get gm aboard to fix it. then I see that tj was going a different route and seemed to be getting some traction,so i did not bother the hd guys again. So like 3-1/2 months ago I had enough of the bs from gm and the dealer and just dumped the truck. so it seemed kind of pointless to pursue any further for me. I am still hanging around as I had a few things to sell that I took before the trade. I still have a Du-Ha underseat storage box to fit the '14 crew cab it's black and like new all separator pcs. are still in the bag. It goes with all interior colors. I am near Trenton,NJ if any one is interested lists out at $199, first $125 cash gets it.Sorry for the shameless plug

So did you get another truck? Brand?

stevev Enthusiast

stevev

Posted
Posted

I just got my truck a few weeks ago. Occasionally I notice the HD signal cuts out and but then returns within a second or two. Other than that, I haven't noticed any radio receptions issues.

But I also wanted to mention the car I owned before this had the Ford Navigation radio with HD and the HD signal on that radio would also cut out while driving and then return a second or two later. It just depends on what station you're listening to. My brother's F150 with navigation/HD radio also does it too. So maybe it is a more widespread problem with the HD radio/signals?

WhiteMike Enthusiast

WhiteMike

Posted
Posted (edited)

My F.M. HD radio works fine and I live in Houston, TX. My biggest complaint in the A.M radio reception. The Bose speakers, only in the front dash, have this HORRIBLE crackle noise when listening to a.m radio. You can hear it on F.M but it's not as distinguishable. I have taken it in 3x and no fix yet. I plan on taking it in next week to get one of the recalls fixed and oil change.

 

I do plan on recording the horrible crackling audio on my phone and then also recording my $25.00 shower radio which has a.m radio. There is a huge difference as my shower radio is crystal clear. I plan on FedEx the audio tape to 5 different GM executives. Tell them to put the cd in their computer and listen....

Edited by WhiteMike

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Newduramaxh*ar
      DTC P2C48 auxiliary cooling pump

      By Newduramaxh*ar · Posted

      I tried tapping it.  This might sound like a dumb question, you should feel vibration or some type of noise when it turns on? Can someone please verify? Thank you all!
    • Chuck FB
      first oil change - 2026 2500HD gas

      By Chuck FB · Posted

      I feel better now for my own view point and actions or lack there of towards the dealership service theme reading your post and others. GM corporate is who offers the two free oil changes on the HD trucks and I bought my truck in Feb of 2025 and those oil change offers run out within 2 years I believe and I highly doubt I will be using either one of them. I had asked if I could officially give those free services to another customer ( a friend ) and they said no, its all a GM corporate thing based on the vehicle in question. What that service advisor did however was go into a little story about how such and such customer was denied engine warranty because he had done his own oil changes because then they are not documented ... you see where that goes and so an employee playing the game of scaring the customer into having the service work done there most certainly triggered my thought process. At a later date I did talk to the person who handles warranty claims at the dealership and she said to be sure to document the oil changes and keep receipts for the oil and filter ( coped the receipts from cases of Mobil oil and case of filters I bought from them ) and the vehicles VIN, the date of service, mileage etc and staple that together as a record I would give them if that was ever needed and I keep my own log book for services for each vehicle as well. Oh and about 8 months after I bought the truck the dealer starts calling me to offer a maintenance service since they haven't seen my vehicle show up on their system ... for the mere fee of 300.00 Canadian to change the oil and rotate the tires and a few other minor checks and I declined the offer, I get the call again a couple of months later for the same thing and she could tell I was not interested and she asked if they should take my name off the call list and I said yes, do that !.    By the way did you happen to keep your factory oil filter to open it up and see the surprises inside as I expect some will show up as per the odd little sliver of metal shaving and particles that the filter does trap along with bits of grey silicone sealer that come off of the inside edge of mating surfaces. I have cut open every filter so far on my truck although few miles but have changed the oil often and the second filter was vastly better with very little of anything, that first filter was the unsettling one as I expected it would be. 
    • OnTheReel
      OCI, not when but why?

      By OnTheReel · Posted

      I get why they do this…but man…not ideal. I only extract on inboard boat engines because the drains are buried and even then I hate it because it’s easy to leave a quart behind with that method.   They should market it as an “oil refresh” not oil change!
    • KARNUT
      OCI, not when but why?

      By KARNUT · Posted

      I only get oil changed where I can watch. Valvoline pulls through the dipstick into a see thru glass. When done they show me the dipstick. About the only way they can mess up is using the wrong oil. But that secret wouldn’t stay secret long. Honda uses TQ wrenches on everything. You can watch through a plate glass window. Discount tires does that with tires. Trust but verify. 
    • Grumpy Bear
      OCI, not when but why?

      By Grumpy Bear · Posted

      I would not argue that with you. It would be pointless to argue against the truth and you speak the truth.    My question and in fact the entire point of this thread is an exploration into the levers of wear which happens no matter how well we maintain our powertrains.    Some of these levers we exert a good deal of influence over which can and do result is lower wear, longer powertrain life. Some others we are sort of stuck with.    An engine is typically done when the ring to bore seal no longer is able to do the job effectively. Normally the first thing to go in a engine otherwise well maintained and adult driven is this seal.    Looking into the means, methods, products and attitudes that influence the rate of wear seems a worthwhile inquiry to me.     

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...