2019 Silverado Backup Camera Problems

tanner709 · October 7, 2019

I'm pretty pissed there's no update on this. Especially the bright at night issue...its a real safety concern.

I was driving to work today, in the dark (5am), and toggled on the camera to see how close the vehicle behind was. I nearly went off the road, I couldn't see a thing, it lit up the whole truck for 10seconds. The drivers oncoming and behind me probably thought I turned a light bar on inside the cab. Sounds like a stupid move, but I wasn't expecting it to be THAT bright.

It was so bright I could not look at it, and I tried to cover it. It was too bright to see the little [X] in the corner. Took my eyes a while to re-adjust to the road.

this needs to get fixed asap

Edited October 7, 2019 by tanner709

FiatDale · October 7, 2019

You toggled the camera on, while driving forward, to see how close the vehicle behind you was? The truck has 3 mirrors which are 10x safer to view while driving forward than looking at a bright screen in the dark. If you couldn’t see the vehicle behind you in the mirrors then obviously he’s following extremely close, so taking your eyes off to view the screen wasn’t the brightest (no pun intended) idea. No offense but that seems reckless on your part, not the trucks fault.

Thejet07 · October 7, 2019

^^^^^Somebody needs a snickers^^^^^

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tanner709 · October 7, 2019

3 hours ago, FiatDale said:

You toggled the camera on, while driving forward, to see how close the vehicle behind you was? The truck has 3 mirrors which are 10x safer to view while driving forward than looking at a bright screen in the dark. If you couldn’t see the vehicle behind you in the mirrors then obviously he’s following extremely close, so taking your eyes off to view the screen wasn’t the brightest (no pun intended) idea. No offense but that seems reckless on your part, not the trucks fault.

No doubt it wasn't the smartest idea. But the truck has that option - and honestly it shouldn't. There's no prevention from accidentally clicking it either...or a passenger clicking it. Same ordeal

I took responsibility for it in the first post. And toggling the camera on takes no longer than it does to change a song/volume up/etc. There's just as little intervention with the touch screen as any of those functions.

You guys are going to sit here and tell me you've never toggled it while driving forward. Right... not even to check the trailer.

FiatDale · October 7, 2019

Not saying I haven’t - but why use it at night to see the vehicle behind you? Seems like common sense that the mirrors will give you a way better idea of how close they were.

tanner709 · October 7, 2019

27 minutes ago, FiatDale said:

Not saying I haven’t - but why use it at night to see the vehicle behind you? Seems like common sense that the mirrors will give you a way better idea of how close they were.

haha because 5am = stupid time to be be up trying to function. Regardless it still needs to be fixed

Thejet07 · October 7, 2019

Doesn’t matter when/why/how he uses it. What matters is it’s crap. Its blinding, grainy, etc. It definitely should not function like this

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tanner709 · October 7, 2019

25 minutes ago, Thejet07 said:

Doesn’t matter when/why/how he uses it. What matters is it’s crap. Its blinding, grainy, etc. It definitely should not function like this

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thank you. Someone gets it.

GM is a 100+ billion dollar company.

jbman · October 7, 2019

^{What do you get for 50000 rear camera that blinds at night dealer has no idea how to fix a accident waiting to happen as you can't see or use mirrors because of the brightness Thank you GM}

jbman · October 7, 2019

Has any dealer fixed this brightness at night trouble?

Mark Bradstreet · October 16, 2019

I have a new 2019 Silverado crew cab Z71 package.... I have the same problem with back up camera. Dealer change camera but its still the same. Its blurry, has a green hue with lines in it. junk! I had a 2016 Silverado dbl cab , that camera was great. Cant even see what's behind you with this one.

Also while it was at the dealer, brake monitor was reading 40% left on front pads only drove it 2000 miles... did some update, at 100% now and had to do update on the battery saver program.

Edited October 16, 2019 by Mark Bradstreet

Thejet07 · October 16, 2019

I wonder how hard it would be to switch out to the HD camera and if it’s even possible?

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tanner709 · October 16, 2019

U

On 10/7/2019 at 5:52 PM, jbman said:

Has any dealer fixed this brightness at night trouble?

unfortunately, no.

Sin City Trail Boss · October 20, 2019

Add me to the list. Mine went black today and said "Service Rear Vision System" but came back up right away. When it did come back up, the lines were missing though.

Reading a few pages back, where it was said that it's happening if you immediately try to reverse immediately after starting the truck may be true. It did it for me within seconds of startig my truck and putting it on reverse.

UncleDave · October 21, 2019

On 9/29/2019 at 7:52 AM, Zeusdude said:

The non HD absolutely sucks at night time.

Amen to that! Also annoying are the drops on the camera lens when it rains, makes it almost impossible to see anything via the RV camera. Plus not being able to reduce the display brightness at night when the camera is active.