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Shake or Vibration Issues

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csckickass
csckickass

Well folks, I did it. After all the failed attempts at the Chevy dealer I traded it in for a 2015 Ram 1500 Larame. I have to agree with the other folks on here that have done the same thing, it was th

mafd2
mafd2

Apparently you and the other customer reps don't care. If you or GM would care y'all would put more effort in the matter. Just coming on the forum and stating the same repetitive posts and being a 3

DALaws
DALaws

Well I have some good news and bad news about my truck vibrations. Good news is that my truck has a significantly less vibration at speed. The bad news is my truck has significantly less vibration. Fo

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Jesse Davidson Enthusiast

Jesse Davidson

Posted
Posted

Its NOT the tires & its not normal.....bring it back or to a better dealer that will try to correct it

 

 

So it's the tires????OK then why do they still keep putting these tires on their trucks then......cheaper to blow off a few customers than to upgrade the tires?

DEFINITELY NOT THE TIRES!!! I have use both Bridgestone Duellers and the Wranglers and still have the vibrations

 

Well it will be interesting to see what comes of the 2016's once they start hitting the streets in the next few days. So lets see what facts come out instead of just speculating what changes might or might not have been made for this issue. It's not like they would come out and say they resolved the vibration issue for 2016 as that would be admitting that there is a vibration issue and they don't seem willing to admit that so far.

 

 

Jesse, let me know when you are around, i need to get that TPS sensor back.

Hey Bill, Good to hear from you again. If you want I can meet with you late Saturday Afternoon or at some point on Sunday... Pats are tonight so thats no concern haha

14silverado4.3 Enthusiast

14silverado4.3

Posted
Posted (edited)

GM Dealership has had mine since Monday night, they made an appointment for Tuesday and I let them know they can have it to Thursday.

 

I asked them to look at the following:

 

1. Center Dash Rattle by defroster vents

2. Steering wheel vibration please look at hubs, electronic power steering package, shocks, ball joints, and tie rod ends

3. AFM vibration please look at motor mounts (if they need shimmed on some trucks, might need shimmed on all)

 

I followed up with a phone call on Wednesday.

1. Center Dash Rattle by defroster vents, we drove and can not duplicate it - I personally sent them the fix for this issue as described in GM Techlinks bulletins within minutes of the phone call

2 and 3 Steering wheel vibration and AFM. We drove it around and yes I can feel what you are talking about, we are going to have another tech drive it and see what he thinks, then we may hook up the PICO meter.

 

Why the f$%& do they waste time driving around thinking what could solve the problem? The PICO meter analysis points them in the correct direction if done properly.

 

I am beginning to believe that the majority of the dealerships:

A. do not know how to analyze the PICO readings

B. do know how to analyze the PICO readings but are afraid of what they will find. Once the readings point to a repair that GM will not reimburse the dealership at 100%, the cat is out of the bag. I think that is why we hear this is normal operation.

 

It is now Thursday and I have not heard anything about where the truck is after getting promised a call back.

In for the disappointment !

Edited by 14silverado4.3
  • Like 1
ikaika1984 Enthusiast

ikaika1984

Posted
Posted

GM Dealership has had mine since Monday night, they made an appointment for Tuesday and I let them know they can have it to Thursday.

 

I asked them to look at the following:

 

1. Center Dash Rattle by defroster vents

2. Steering wheel vibration please look at hubs, electronic power steering package, shocks, ball joints, and tie rod ends

3. AFM vibration please look at motor mounts (if they need shimmed on some trucks, might need shimmed on all)

 

I followed up with a phone call on Wednesday.

1. Center Dash Rattle by defroster vents, we drove and can not duplicate it - I personally sent them the fix for this issue as described in GM Techlinks bulletins within minutes of the phone call

2 and 3 Steering wheel vibration and AFM. We drove it around and yes I can feel what you are talking about, we are going to have another tech drive it and see what he thinks, then we may hook up the PICO meter.

 

Why the f$%& do they waste time driving around thinking what could solve the problem? The PICO meter analysis points them in the correct direction if done properly.

 

I am beginning to believe that the majority of the dealerships:

A. do not know how to analyze the PICO readings

B. do know how to analyze the PICO readings but are afraid of what they will find. Once the readings point to a repair that GM will not reimburse the dealership at 100%, the cat is out of the bag. I think that is why we hear this is normal operation.

 

It is now Thursday and I have not heard anything about where the truck is after getting promised a call back.

In for the disappointment !

I'll talk twice with you (dealership) etc.. 3rd time I'm in your shop doing a face to face. And that goes with everything, no matter what...

 

Sent from my SG Note 4 on Tapatalk

14silverado4.3 Enthusiast

14silverado4.3

Posted
Posted

I'll talk twice with you (dealership) etc.. 3rd time I'm in your shop doing a face to face. And that goes with everything, no matter what...

 

Sent from my SG Note 4 on Tapatalk

Just got the call back. All the vibrations are related, we opened a case for you. Whenever GM has a repair, we will call you. We still did not find the rattle in the dash.

 

I am going tonight to document all the service calls with the General Manager. I think I am done with this vehicle.

  • Like 1
ikaika1984 Enthusiast

ikaika1984

Posted
Posted

Just got the call back. All the vibrations are related, we opened a case for you. Whenever GM has a repair, we will call you. We still did not find the rattle in the dash.

 

I am going tonight to document all the service calls with the General Manager. I think I am done with this vehicle.

It's sad to have to get rid of a vehicle you love, just bc companies care more about there bottom line profits, than a loyal customer... I've read to also keep all service orders, especially ones that deal with specific vibration issues..

 

Sent from my SG Note 4 on Tapatalk

  • Like 1
LongrangeLauber Senior Enthusiast

LongrangeLauber

Posted
Posted

I need a print off of my first "fix" they didn't give me one cause I didn't owe anything. I'll be sure to have them print it off as well as this one coming up.

 

Is it bad I'm preparing to go through buyback this soon based on everyone else's outcome? Lol

  • Like 1
thetruck454 Enthusiast

thetruck454

Posted
Posted

Keep service record every visit. I didn't at first and once I realized the route i was being forced down I had to go back to them and get all the records. The dealership pulled a fast one on me and said my truck wasn't in for one of the attempts and have no record in their computer. When I showed them the rental agreement for that visit the service manager kept stumbling and realized he was caught, but still inisited there was no service then.

  • Like 1
ikaika1984 Enthusiast

ikaika1984

Posted
Posted

I need a print off of my first "fix" they didn't give me one cause I didn't owe anything. I'll be sure to have them print it off as well as this one coming up.

 

Is it bad I'm preparing to go through buyback this soon based on everyone else's outcome? Lol

That's crazy....

 

Sent from my SG Note 4 on Tapatalk

LongrangeLauber Senior Enthusiast

LongrangeLauber

Posted
Posted

That's crazy....

 

Sent from my SG Note 4 on Tapatalk

Well I went to go sign and they had it charged out for like $86 and service manager said "oh that's the shops copy, you don't owe anything, here's your keys and take care" lol
  • Like 1
ikaika1984 Enthusiast

ikaika1984

Posted
Posted

Are 2014's allowed to join? :)

They are but the fb page seems suited more towards the Yukons, & Cadilacs

 

Sent from my SG Note 4 on Tapatalk

yahtzee Enthusiast

yahtzee

Posted
Posted

They are but the fb page seems suited more towards the Yukons, & Cadilacs

 

Sent from my SG Note 4 on Tapatalk

 

It was initially out of selfish reasons :-). I broadened it out quite a bit after realizing how many folks were impacted across the various platforms. Come on in.

  • Like 1

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