Shake or Vibration Issues

yahtzee · October 29, 2015

FYI - there is a Facebook group trying to gain momentum/size as another method of generating some visibility to GM for these issues. Join here - https://www.facebook.com/groups/GMissues/

650h1 · October 29, 2015

yeah, that's Yahtzee's group....

Jesse Davidson · October 29, 2015

Its NOT the tires & its not normal.....bring it back or to a better dealer that will try to correct it

So it's the tires????OK then why do they still keep putting these tires on their trucks then......cheaper to blow off a few customers than to upgrade the tires?

DEFINITELY NOT THE TIRES!!! I have use both Bridgestone Duellers and the Wranglers and still have the vibrations

Well it will be interesting to see what comes of the 2016's once they start hitting the streets in the next few days. So lets see what facts come out instead of just speculating what changes might or might not have been made for this issue. It's not like they would come out and say they resolved the vibration issue for 2016 as that would be admitting that there is a vibration issue and they don't seem willing to admit that so far.

Jesse, let me know when you are around, i need to get that TPS sensor back.

Hey Bill, Good to hear from you again. If you want I can meet with you late Saturday Afternoon or at some point on Sunday... Pats are tonight so thats no concern haha

14silverado4.3 · October 29, 2015

GM Dealership has had mine since Monday night, they made an appointment for Tuesday and I let them know they can have it to Thursday.

I asked them to look at the following:

1. Center Dash Rattle by defroster vents

2. Steering wheel vibration please look at hubs, electronic power steering package, shocks, ball joints, and tie rod ends

3. AFM vibration please look at motor mounts (if they need shimmed on some trucks, might need shimmed on all)

I followed up with a phone call on Wednesday.

1. Center Dash Rattle by defroster vents, we drove and can not duplicate it - I personally sent them the fix for this issue as described in GM Techlinks bulletins within minutes of the phone call

2 and 3 Steering wheel vibration and AFM. We drove it around and yes I can feel what you are talking about, we are going to have another tech drive it and see what he thinks, then we may hook up the PICO meter.

Why the f$%& do they waste time driving around thinking what could solve the problem? The PICO meter analysis points them in the correct direction if done properly.

I am beginning to believe that the majority of the dealerships:

A. do not know how to analyze the PICO readings

B. do know how to analyze the PICO readings but are afraid of what they will find. Once the readings point to a repair that GM will not reimburse the dealership at 100%, the cat is out of the bag. I think that is why we hear this is normal operation.

It is now Thursday and I have not heard anything about where the truck is after getting promised a call back.

In for the disappointment !

Edited October 29, 2015 by 14silverado4.3

ikaika1984 · October 29, 2015

GM Dealership has had mine since Monday night, they made an appointment for Tuesday and I let them know they can have it to Thursday.

I asked them to look at the following:

1. Center Dash Rattle by defroster vents

2. Steering wheel vibration please look at hubs, electronic power steering package, shocks, ball joints, and tie rod ends

3. AFM vibration please look at motor mounts (if they need shimmed on some trucks, might need shimmed on all)

I followed up with a phone call on Wednesday.

1. Center Dash Rattle by defroster vents, we drove and can not duplicate it - I personally sent them the fix for this issue as described in GM Techlinks bulletins within minutes of the phone call

2 and 3 Steering wheel vibration and AFM. We drove it around and yes I can feel what you are talking about, we are going to have another tech drive it and see what he thinks, then we may hook up the PICO meter.

Why the f$%& do they waste time driving around thinking what could solve the problem? The PICO meter analysis points them in the correct direction if done properly.

I am beginning to believe that the majority of the dealerships:

A. do not know how to analyze the PICO readings

B. do know how to analyze the PICO readings but are afraid of what they will find. Once the readings point to a repair that GM will not reimburse the dealership at 100%, the cat is out of the bag. I think that is why we hear this is normal operation.

It is now Thursday and I have not heard anything about where the truck is after getting promised a call back.

In for the disappointment !

I'll talk twice with you (dealership) etc.. 3rd time I'm in your shop doing a face to face. And that goes with everything, no matter what...

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14silverado4.3 · October 29, 2015

I'll talk twice with you (dealership) etc.. 3rd time I'm in your shop doing a face to face. And that goes with everything, no matter what...

Sent from my SG Note 4 on Tapatalk

Just got the call back. All the vibrations are related, we opened a case for you. Whenever GM has a repair, we will call you. We still did not find the rattle in the dash.

I am going tonight to document all the service calls with the General Manager. I think I am done with this vehicle.

ikaika1984 · October 29, 2015

Just got the call back. All the vibrations are related, we opened a case for you. Whenever GM has a repair, we will call you. We still did not find the rattle in the dash.

I am going tonight to document all the service calls with the General Manager. I think I am done with this vehicle.

It's sad to have to get rid of a vehicle you love, just bc companies care more about there bottom line profits, than a loyal customer... I've read to also keep all service orders, especially ones that deal with specific vibration issues..

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LongrangeLauber · October 29, 2015

I need a print off of my first "fix" they didn't give me one cause I didn't owe anything. I'll be sure to have them print it off as well as this one coming up.

Is it bad I'm preparing to go through buyback this soon based on everyone else's outcome? Lol

thetruck454 · October 29, 2015

Keep service record every visit. I didn't at first and once I realized the route i was being forced down I had to go back to them and get all the records. The dealership pulled a fast one on me and said my truck wasn't in for one of the attempts and have no record in their computer. When I showed them the rental agreement for that visit the service manager kept stumbling and realized he was caught, but still inisited there was no service then.

ikaika1984 · October 29, 2015

I need a print off of my first "fix" they didn't give me one cause I didn't owe anything. I'll be sure to have them print it off as well as this one coming up.

Is it bad I'm preparing to go through buyback this soon based on everyone else's outcome? Lol

That's crazy....

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LongrangeLauber · October 29, 2015

That's crazy....

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Well I went to go sign and they had it charged out for like $86 and service manager said "oh that's the shops copy, you don't owe anything, here's your keys and take care" lol

jmckeone · October 29, 2015

FYI - there is a Facebook group trying to gain momentum/size as another method of generating some visibility to GM for these issues. Join here - https://www.facebook.com/groups/GMissues/

Are 2014's allowed to join?

ikaika1984 · October 29, 2015

Are 2014's allowed to join?

They are but the fb page seems suited more towards the Yukons, & Cadilacs

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yahtzee · October 29, 2015

Are 2014's allowed to join?

Absolutely. I also updated the group name to include MY 2014.

yahtzee · October 29, 2015

They are but the fb page seems suited more towards the Yukons, & Cadilacs

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It was initially out of selfish reasons :-). I broadened it out quite a bit after realizing how many folks were impacted across the various platforms. Come on in.