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Radio Reception Issues

ace ventura

By ace ventura
in Troubleshooting & Recalls

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F4Gary Enthusiast

F4Gary

Posted
Posted

Hello TJay74,

 

We regret to hear that you have these concerns with the Infotainment System in your Sierra, and understand your desires to have a reliable radio. We recognize that you are just updating the other forum members on your experiences, but would be more than happy to offer our support while you are working with your dealership. If this is something that interests you, please send us a private message.

 

All the best,

 

Julianne M.

GM Customer Care

 

 

 

 

:crackup:

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TJay74
TJay74

*** UPDATE ***   Back from the dealer, engineers did as I thought and had a flashed module with them. Just had to wait on it to be installed and paired to my VIN and we were off on the road test.  

TJay74
TJay74

Ok, just got off of the phone with the Chief Engineer and 2 infotainment engineers. GM is waiting on the infotainment vendor to finish their side of the update, they have to tes the update out and are

bladz1454
bladz1454

NEW 2014 GMC Sierra has HORRIBLE Radio/HD Radio reception. There was a pretty long post about this before with a good amount of people on it. I've concluded they are pushing XM so hard that they mad

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WLC Enthusiast

WLC

Posted
Posted

Merry Christmas everyone! Thankful for XM or would miss out on the songs and music. Thankful for the reason for the season!

WLC Enthusiast

WLC

Posted
Posted

Not going to happen. Waiting on a fix for my FM radio reception. Hope it happens.

Colossus Senior Enthusiast

Colossus

Posted
Posted

I meant the stupid Christmas stuff Here's to hoping that a fix comes out though for the radio issues. Do these new vehicles have the HD radios in them from the factory?

WhiteMike Enthusiast

WhiteMike

Posted
Posted

EXTREMELY Unfortunate that GM has failed to address and fix this issue. Now I'm past 36k miles and zero leverage at all. I have had nothing but service manager leave, get told "No fix yet but aware of it." Just awful. I have zero plans of buying another GM vehicle. I have been a life long GM guy but failure to fix this issue after 3 years is inexcusable!!!!!!! Could something like this happen with my next Ford, Toyota, Dodge vehicle? Sure.... but I would be able to handle it a lot better vs getting burned again. I was always told, fool me once shame on you... fool me twice shame on me. I won't allow a 2nd chance unless GM finally steps up to plate and does what they need to fix my truck. I listen to the radio every single day and get pissed every day. Can't believe I have lasted this long in this truck.

 

Sent from my SM-G935V using Tapatalk

  • Like 1
border1225 Enthusiast

border1225

Posted
Posted

EXTREMELY Unfortunate that GM has failed to address and fix this issue. Now I'm past 36k miles and zero leverage at all. I have had nothing but service manager leave, get told "No fix yet but aware of it." Just awful. I have zero plans of buying another GM vehicle. I have been a life long GM guy but failure to fix this issue after 3 years is inexcusable!!!!!!! Could something like this happen with my next Ford, Toyota, Dodge vehicle? Sure.... but I would be able to handle it a lot better vs getting burned again. I was always told, fool me once shame on you... fool me twice shame on me. I won't allow a 2nd chance unless GM finally steps up to plate and does what they need to fix my truck. I listen to the radio every single day and get pissed every day. Can't believe I have lasted this long in this truck.

 

Sent from my SM-G935V using Tapatalk

 

I hate to say that I feel the same way. After 9 GM vehicles, this will probably be my last. Like you said it doesn't help that you get the reminder every single day when the radio comes on. Just can't believe that our 2004 Camry has perfect radio reception and great headlights, and my 2014 Silverado has neither.

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WLC Enthusiast

WLC

Posted
Posted

I meant the stupid Christmas stuff Here's to hoping that a fix comes out though for the radio issues. Do these new vehicles have the HD radios in them from the factory?

 

Yes they have HD radio on the 14's but the signal leaves after a few miles out of a major city.
DaveHC Enthusiast

DaveHC

Posted
Posted

Has anyone with radio issues listened to a 2017 to see if it is still the same?

my 17 looses sxm reception quite often, even in clear areas on sunny days. I wouldnt look to a 17 for great sxm service, mine goes out and you hear a swishing sound then it comes back on sometimes is out for 10-15 seconds sometimes more

ace ventura Enthusiast

ace ventura

Posted
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Posted

I'm with you guys. I've always been a GM buyer but when they can't fix the radio how are we supposed to be happy about our purchase. I keep coming back to this forum to see if there has been a fix and to find the newer models are also bad. Sorry GM you had a lifelong supporter but no longer. You had your chance. I used to look down on the other manufactures and now I'm looking at them.

  • Like 3
WhiteMike Enthusiast

WhiteMike

Posted
Posted

As a matter of fact I was looking at 2017 Tundra and Fords today... my 20 minute commute each morning has worse a.m radio. I'm 20 miles from downtown Houston! Not some small town in Montana. Just to clarify, the signal is fine but the horrible crackling in speakers is just awful. They have swapped speakers, tuned trebble high/low. Shift sound more to back speakers vs front or center. I've had enough. My sorry G.M service team just says "No fix"

 

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  • 2 months later...
Roader Enthusiast

Roader

Posted
Posted

Are most people having FM or XM issues? I drop XM around the city everyday no matter the weather, even when not going under a bridge/overpass

WLC Enthusiast

WLC

Posted
Posted

My XM works satisfactory but FM and AM has no range to them. Same in both trucks.

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