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Posted

My new truck excitement quickly wore off, apparently like the frame coating on my 2014 Sierra. Came off the lot sat, it's got 200 miles on it today, and this is what I found in 2 minutes of looking can't wait to see what's under there when I really look. I'll talk to the dealer tomorrow, and see what they say, I'll assume the'll says it's normal. The next question is how hard do I push? For TSB repair, or take back the truck.

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Posted

My new truck excitement quickly wore off, apparently like the frame coating on my 2014 Sierra. Came off the lot sat, it's got 200 miles on it today, and this is what I found in 2 minutes of looking can't wait to see what's under there when I really look. I'll talk to the dealer tomorrow, and see what they say, I'll assume the'll says it's normal. The next question is how hard do I push? For TSB repair, or take back the truck.

50D777B6-8B30-4BD7-9DFB-21E5EB0BE28E_zps

026233C1-C7E5-46FB-AA3A-60B261483D5C_zps

Never in salt? That's bad .. I'm sorry to hear
Posted

I searched and didn't see this referenced. There is a new TSB concerning frame rust like I'm showing. I got this I from a friend that's a gm mechanic.

 

14002A: Service Update for Inventory and Customer Vehicles - Underbody Appearance - Expires with Base Warranty - (Feb 10, 2014)

 

This bulletin provides a service procedure to inspect and, if necessary, repair the appearance of underbody components on certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may not meet GM appearance requirements for new vehicles. These vehicles may exhibit signs of premature surface degradation on certain underbody components.

This service procedure should be completed as soon as possible on involved vehicles currently in dealer inventory and customer vehicles that return to the dealer for any type of service during the New Vehicle Limited Warranty coverage period

Vehicles Involved

All involved vehicles are identified by VIN in the Global Warranty Management System – Investigate Vehicle History Application. Dealership technicians should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.

Additionally, a list of involved vehicles currently in dealer inventory is available on the “Service Update Bulletin Information” link under the “Service” tab in GM GlobalConnect. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty should also be checked for vehicle eligibility.

Posted (edited)

Just noticed this on mine too, going to make an appointment right away...

Edited by Northward Bound
Posted

Called the dealer yesterday about seeing rust on my frame and told him about the bulletin. He said he'd look into it and would call me back. An hour later he called and said he has just ordered the items needed to correct the problem and will call when it's in.. Seems like they going to spray some coating on the rust areas. Will update when the truck goes in..

Posted

Dealer called and said the items were "in" to do the rust bulletin and it goes in Tuesday for the repair. They say they'll have another truck there for me to drive when it goes in.. I'm a little nervous since they said my truck is the first one they've ever done, yikes!!!

 

I plan on taking a bunch of "before and after" pictures to see if they do a good job and to see if they scratch or dent the paint.

 

Anyone else have this rust bulletin done on theirs? How long does it really take?

 

I'll update when its done..

Posted

I'm in the same boat with the rust on my frame I brought the truck into the dealership and they said they're going to use a product called kryptonite has anybody heard of this is this what they've been using? He told me it's very expensive and has a very short shelf life..

 

 

Sent from my iPad using Tapatalk

Posted

Got the truck back today and it looks great, the guy who did it said GM sent 2 separate products and both had to be applied.. They had the truck for just a day. Once the rain stops later I'll get under and post the before and after photos..

Posted

See if you can find out which two products they used.

 

 

Sent from my iPad using Tapatalk

Posted

Got the truck back today and it looks great, the guy who did it said GM sent 2 separate products and both had to be applied.. They had the truck for just a day. Once the rain stops later I'll get under and post the before and after photos..

Now you can enjoy your 45k truck!
Posted

Sorry for the delay, been crazy busy prepping for an Algonquin canoe trip. Ok, here are a couple before and after photo's...

 

The stuff they used was called

 

Lloyd’s Pure Prep™ Metal Surface Preparation P/N 25418

Lloyds Kryptonite Metal Treatment P/N 36502 Life Long Rust Protection

 

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Posted (edited)

I'm in the same boat with the rust on my frame I brought the truck into the dealership and they said they're going to use a product called kryptonite has anybody heard of this is this what they've been using? He told me it's very expensive and has a very short shelf life..

 

 

Sent from my iPad using Tapatalk

LOL

 

http://en.wikipedia.org/wiki/Kryptonite

 

Actually, for this application it is a type of coating. See the Kryptonite thread oin this section.

Edited by pm26
Posted

You're of great help

 

 

Sent from my iPhone using Tapatalk

  • 2 months later...
Posted

Glad to hear I'm not the only one having this problem - I'll be bringing mine in next week to have this done. Such a shame

Posted

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This is just one of many spots on my new 2014, has 1000 miles on it. Not even been driven in the rain yet. Will the TSB that's been mentioned take care of this? Do I need to get it to a dealer or call GM?

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