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Posted (edited)

Anyone have any ideas how to speed up the dealership? I have a shake at 70-80 and they say they've never had one with this issue. I see a lot of people getting new tires or drive lines. How can I speed up the process of new tires as I know they will want to mess with everything else first

It does not surprise me one bit that so many dealerships will pretend that they never heard of this problem. Suggest you go to several dealers and find one which will be most receptive to working with you to resolve the problem.

Edited by pm26
Posted

Is your truck an "All Star" or "All Shake" edition? :crackup:

I don't know if that makes me laugh or angry lol. Just because its so true. All shake is about right. The center console goes crazy
Posted

GM is offering me a new 2015 LTZ with 500 miles to replace my vibrating 2014 LT with 8000. My payment will stay the same.

 

Also, the new one does not have a bad vibration at this time. Should I agree to the trade?

If that's true I'd be all over it
Posted

They are offering me msrp on my 2014 for trade in and I'm financing the difference of the ltz which is equal to what I've already paid during the 10 months I've owned the Lt. My loan will start over from scratch but my payment will stay the same.

 

The other option is to hold out for a refund.

 

Should I take the ltz and hope it remains vibrateless or hold out for a refund?

Posted

They are offering me msrp on my 2014 for trade in and I'm financing the difference of the ltz which is equal to what I've already paid during the 10 months I've owned the Lt. My loan will start over from scratch but my payment will stay the same.

 

The other option is to hold out for a refund.

 

Should I take the ltz and hope it remains vibrateless or hold out for a refund?

 

Check your PM. This is almost identical to the deal i got on mine 10 months ago.

Posted

Check your PM. This is almost identical to the deal i got on mine 10 months ago.

How do you get these deals? How many times do you have to take your truck in for the same issue? Do you have to contact GM or did the dealer offer this?
Posted

Looks like my issue is about 95% resolved . after countless times at the dealership and multiple different dealerships they finally broke down and swapped the tires again .... ive had 6 new tires on this truck due to the goodyears being "defective" ...they put bridgestone tires on it this time like some denalis come with and its running pretty good now . drove it roughly 30 miles and smooth as can be around 73-85 mph . I believe if GM would stop using the junk goodyear tires and put something good on them this issue would be gone !

As soon as they (GM) bought back my first 14, I put Nitto Terra Grapplers on the replacement i think 4 days after i drove it off the lot.

Posted

How do you get these deals? How many times do you have to take your truck in for the same issue? Do you have to contact GM or did the dealer offer this?

You need to have the dealer try to fix it first. My dealer replaced 3 tires with new ones, took tires off another 14 on the lot, half a dozen tire balancing attempts, 3 different drive shafts, engine shims, and a complete rear end before they said they couldn't fix it and would help me get the "assistance" to buy a different vehicle. The dealer is your friend when it comes to situations like this. If you're an @$$ they probably wont go to bat for you. I went straight to my dealerships general manager and he got it done. Total time for the assistance approval period was less than a week after i had sufficient service records to support the assistance. I really couldn't be happier with my 2nd truck. I do recommend putting new tires on it as soon as you leave the dealer though..

Posted

They are offering me msrp on my 2014 for trade in and I'm financing the difference of the ltz which is equal to what I've already paid during the 10 months I've owned the Lt. My loan will start over from scratch but my payment will stay the same.

 

The other option is to hold out for a refund.

 

Should I take the ltz and hope it remains vibrateless or hold out for a refund?

I would take it and run with it - this is exactly what I did on mine as well. Refinanced the new one at a lower rate and same payment. If you wait for a refund they will nickel and dime you on mileage etc and drag it out. I was so done with mine I took the deal and have moved on with my life and couldn't be more pleased. The new one has a few issues but nothing that isn't livable!

 

 

Sent from my iPhone using Tapatalk

Posted

I would take it and run with it - this is exactly what I did on mine as well. Refinanced the new one at a lower rate and same payment. If you wait for a refund they will nickel and dime you on mileage etc and drag it out. I was so done with mine I took the deal and have moved on with my life and couldn't be more pleased. The new one has a few issues but nothing that isn't livable!

 

 

Sent from my iPhone using Tapatalk

Still the best lookin trucks on the road IMO as well.

Posted

You need to have the dealer try to fix it first. My dealer replaced 3 tires with new ones, took tires off another 14 on the lot, half a dozen tire balancing attempts, 3 different drive shafts, engine shims, and a complete rear end before they said they couldn't fix it and would help me get the "assistance" to buy a different vehicle. The dealer is your friend when it comes to situations like this. If you're an @$$ they probably wont go to bat for you. I went straight to my dealerships general manager and he got it done. Total time for the assistance approval period was less than a week after i had sufficient service records to support the assistance. I really couldn't be happier with my 2nd truck. I do recommend putting new tires on it as soon as you leave the dealer though..

I have my first vibration appointment next week so we will see what they do
Posted

I had read that before. Very enlightening. I must say, that the "reduced" runout limit on the driveshaft of 0.50" (1/2 an inch) is massive, in my opinion. That's preposterous! No wonder these this have a vibration. I can't even imagine what the "normal" spec is. Now, if they had said 50 thou (0.050"), then maybe I could believe that.

 

That document must have a typo in it. 1/2" would shake like crazy, and you would see that wobbling like mad!

Posted

It's so sad to see more and more trucks being added to the list :tear:

 

Just think of the people who have not taken the time to search this issue

out, like I did until the service manager stated " Don't believe everything you read

on the internet " I was a member here long before this issue came up on the '14

Silverado. and the best information I received was from this very site !

 

I strongly can not stress how very important it is to have a semi calm attitude with

your dealer, it was his persistence with GM that kept my name on the top of GM's

list and my nice but constant calling GM customer service to make them aware I was

in no way accept anything less then what was fair, my case took a bit longer because

of the items I added, and I gave GM six weeks to produce a truck that did not vibrate

or delay on the up shifts or have excessive injector noise.

 

It was a sad day for me when I finally realized that GM had no interest in keeping

me a GM customer. and I've moved on and I'm glad that I've been able to help

quite a few people with this issue.

 

This vibration issue is snow balling at a very extreme rate, and I see nothing good

coming from it until GM acknowledges their engineering mistake and takes care of

it's customers in the same good faith that people purchased the trucks to begin with.

 

All in all, ' What goes around will come around ' it's just a matter of time !

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