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Seat Movement Issues

jdvaughn

By jdvaughn
in Troubleshooting & Recalls

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Rob38jr Enthusiast

Rob38jr

Posted
Posted

Does anyone have a copy of the PI 1138 bulletin or point me to where I can print it. I would like to take it into the dealership when I take my truck in for the third time to fix the seat movement problem? Which by the way they say is "normal".

 

Thanks

 

 

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hotrodz37
hotrodz37

So I was able to solve the seat movement issue as a few others with hose clamps. I bought 2 - 1" hose clamps, and 2 - 3/4" rubber clamps and slid the rubber off of those and onto the hose clamps. I bu

GMC-AT
GMC-AT

whatever... I'm sure 2013 Chevy was perfect and had no issue. I'm sure your 1996 Ford is also perfect and never had any issues ... The truth is that every car/truck, every year has it's issues. Th

tanner709
tanner709

Thanks for this.   Just re-quoting for all the new members because I spent about 20 minutes trying to find the fix, with pics.

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SSLoki Enthusiast

SSLoki

Posted
Posted

4X4Sierra5.3,

 

Hello! I am sorry to learn that you are experiencing an issue with your vehicle regarding the seat moving. I am more than happy to look into this concern for you. Could you private message me referencing this thread and include your contact information, VIN, exact mileage, and preferred dealership?

 

Jennifer T.

GM Customer Care

I have taken my truck back twice and I am still having the same problem. The dealer told me they have done all they can do until they hear from GM to fix the problem.

SSLoki Enthusiast

SSLoki

Posted
Posted

I just complained about this on my new 2014 LTZ. Dealer ordered a part and it will be in tomorrow. The part number is 13587540 and is described as a frame. Has anyone had this part replaced, and if so did it work? They found the resolution very quick, so it must be a part recommended in some TSB.

I have had this replaced but after a few weeks the problem came back. I took it back in and they still can't fix the issue.

dlockwood26 Enthusiast

dlockwood26

Posted
Posted

 

I just complained about this on my new 2014 LTZ. Dealer ordered a part and it will be in tomorrow. The part number is 13587540 and is described as a frame. Has anyone had this part replaced, and if so did it work? They found the resolution very quick, so it must be a part recommended in some TSB.

 

 

I have had this replaced but after a few weeks the problem came back. I took it back in and they still can't fix the issue.

Until they get a good fix I think I will live with mine moving and popping. The thing that drives me crazy is the inconvenience of taking it in and waiting three hours for it not to be fixed.

 

 

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pm26 Senior Enthusiast

pm26

Posted
Posted (edited)

What part is it that they are supposedly replacing and it does not seem to fix the problem?

Edited by pm26
SSLoki Enthusiast

SSLoki

Posted
Posted

What part is it that they are supposedly replacing and it does not seem to fix the problem?

They told me the bottom seat cushion brackets and harness had to be replaced. But after driving it around for a few weeks it started to do it again. I took it back and they told me that if they hear back from GM they have done all that they could do. Here is an idea for them. How about replacing the seat all together with one that is one piece and not two.

pm26 Senior Enthusiast

pm26

Posted
Posted

They told me the bottom seat cushion brackets and harness had to be replaced. But after driving it around for a few weeks it started to do it again. I took it back and they told me that if they hear back from GM they have done all that they could do. Here is an idea for them. How about replacing the seat all together with one that is one piece and not two.

Replacing the harness? How could this possibly contribute to seat movement?

SSLoki Enthusiast

SSLoki

Posted
Posted

Replacing the harness? How could this possibly contribute to seat movement?

That's what I said. But I guess the seat comes in 3 parts. The frame, the back and the bottom section of the seat. I was told that the seat and frame didn't fit correctly and it needed brackets. I would like to see the step by step process on how it all works together. But after taking it back the 2nd time I am still having the same issue.

pm26 Senior Enthusiast

pm26

Posted
Posted (edited)

It is a mystery to me why GM would cut corners on seats in their highest profit vehicles. Heck, even the small Chevy Sonic I bought recently for 1/4 of the price you pay for these trucks, has decent seats without any inadvertent movement.

Edited by pm26
JPAD New Member

JPAD

Posted
Posted

I'm having the same problem you describes, a slight movement of the driver's power seat in every corner.

How can GM fix this? I own a 1500 Silverado with 7,000 Kms.

MTB Enthusiast

MTB

Posted
Posted

My seat still moves, it is not as pronounced and does not make as loud a noise as before but it is still doing it. I think I'm going to wait until it is really bad and noticeable then take it back in.

SSLoki Enthusiast

SSLoki

Posted
Posted

I have sent email to [email protected] but haven't heard back. There was a recall on the passenger seat not securing properly and that was fixed. I sure hope they fix this issue before something happens to us that causes an accident. :help:

SSLoki Enthusiast

SSLoki

Posted
Posted

4X4Sierra5.3,

 

Hello! I am sorry to learn that you are experiencing an issue with your vehicle regarding the seat moving. I am more than happy to look into this concern for you. Could you private message me referencing this thread and include your contact information, VIN, exact mileage, and preferred dealership?

 

Jennifer T.

GM Customer Care

Has anyone found a fix to this.

pm26 Senior Enthusiast

pm26

Posted
Posted (edited)

Has anyone found a fix to this.

Seems to me that a redesigned seat with a more robust frame is the fix.

Edited by pm26
grizzlyrafting Enthusiast

grizzlyrafting

Posted
Posted

You gotta love the same old tiring response from Jennifer the GM rep.. "Sorry for hearing bla, bla, bla give us your mileage and vin number so I can dial a phone and make an appointment for you" like we are idiots and can't make our own appointment. What a joke, I've never seen her once answer a question or help a single person on this forum.. Why even bother?? Seriously...

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