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RECALL - Fire Risk

divicevich

By divicevich
in Troubleshooting & Recalls

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fondupot Senior Enthusiast

fondupot

Posted
Posted

Just called my dealership to schedule an appointment to have this recall serviced. My service guy told me that GM has known about this issue for several months and has been reprogramming trucks at dealerships before customers are taking delivery. He pulled a service record of my truck getting the updated software to fix the recall the day before I signed for it.

 

Before anyone gets bent out of shape on having to take care of this recall...check with your service department first. They might be able to tell you its already been done.

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fondupot Senior Enthusiast

fondupot

Posted
Posted

Well if my truck burns down I can sue them. Everything I have read says you can go to your dealership NOW and have it reprogrammed. Meaning they have the fix, they just don't want 303,000 people with trucks all going and swamping their dealerships all at once.

youcantkeepup! Enthusiast

youcantkeepup!

Posted
Posted

no, ppl going isnt the issue, i already have a service appt for thursday and called to have this added. He said if they get the update they will do it but as of right now at Doan Chevy in rochester NY they do not have the update

Jsdirt Senior Enthusiast

Jsdirt

Posted
Posted

Here we go again!! :omg::nonod:

okc666 Enthusiast

okc666

Posted
Posted

I heard about this on saturday. One of my friends was on his way down to pick up his special ordered 5.3 LTZ, the dealer called him and told him to turn around and go back home because they werent allowed to deliver or sell any trucks.

Bronzey Enthusiast

Bronzey

Posted
Posted

I just happened to take delivery of my new Sierra last Friday. So I decided to call the dealership to see what the current situation was on the recall. I got through to the service department this afternoon. I asked if the recall had been done to the Sierra before it was delivered to me. The service advisor told me the recall had not been performed before delivery because they have not received the updated software yet. He said it may be as long as a week before they have the new software. He said if I was uncomfortable using the truck they would give me a loader vehicle until my truck was updated with the new software.

jay15892 Enthusiast

jay15892

Posted
Posted

Just called my dealer. He said the update was done before delivery. I picked mine up on 9-13-13..

OhmMega Enthusiast

OhmMega

Posted
Posted

I called a dealer here in kc and was told the update will be available later this week. Im sure they are blowing smoke about the availability. They're probably updating all the vehicles on the lot first as new sales takes priority over sold customer safety.

svtkidd23 Enthusiast

svtkidd23

Posted
Posted
My dealer has no clue about it Sent from my HTC6500LVW using Tapatalk

Same here!

Like I said..prior hate this truck

 

Sent from my HTC6500LVW using Tapatalk

 

 

fondupot Senior Enthusiast

fondupot

Posted
Posted

Has anyone gone on the MyChevy.com or MyGMC.com and looked up the recall information using their VIN number. I've gone onto the MyGMC.com and it says there are no active recalls on my trucks VIN.

 

Has anyone else done this seen something different? Like an OPEN recall showing on that?

diannabill Enthusiast

diannabill

Posted
Posted

No active recalls for mine either. My dealer said that GM knows exactly what vehicles have potential problems (not too sure about his claim that 370,000 vehicles was a small number) and that those dealers would be more aware. And those VINs would show up on the recall search. So I guess I'm not going to worry about it (yet).

 

I also asked him about the 2 cylinder idling and he said that wasn't true. And it wouldn't even reduce to 4 cylinder idling as that doesn't happen.

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