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Posted

Today I drove an hour and a half each way down to Summit Racing to look at tuners...  Went with the SuperChips Flashpaq F5 for my 2018 Z71, got it home, did the updates, paid another $40 to unlock the flashing ability for this truck only to find out that the server that generates their unlock codes, crashed last week, with no ETA on when it will be up.  All the parts of the system are working except for 2017+ GM trucks.  That part of the server is still down.

So I have a $400+ paperweight until they get around to building a new server, I guess...

Posted
Today I drove an hour and a half each way down to Summit Racing to look at tuners...  Went with the SuperChips Flashpaq F5 for my 2018 Z71, got it home, did the updates, paid another $40 to unlock the flashing ability for this truck only to find out that the server that generates their unlock codes, crashed last week, with no ETA on when it will be up.  All the parts of the system are working except for 2017+ GM trucks.  That part of the server is still down.

So I have a $400+ paperweight until they get around to building a new server, I guess...


The extra $40 is that new fee applied by the government isn’t it ?


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Posted

No idea... all I know is I paid $386 with tax for the tuner, than another $40 for the unlock code, only to be told that the server that issues the unlock codes has been down since last weekend and they have no idea when it will be back up and I can get my code...

Posted
No idea... all I know is I paid $386 with tax for the tuner, than another $40 for the unlock code, only to be told that the server that issues the unlock codes has been down since last weekend and they have no idea when it will be back up and I can get my code...


Where did u buy it from?


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Posted

Sorry, summit. Call them and tell them that it’s used and you want to swap it for another one


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Posted

Summit Racing.  Drove down there today...  I know I can return it, but it is just such a pain in the ass...  3 hour drive and half a tank of gas and a half day of my time...  And this is but 1 of like 9 things this month that have gone the exact same way...  New bike has issues, part delay, then dealer gets the part and sits on it for a week, only to then tell me they sold the business and the new owner doesn't want Aprilia and fired all their techs, so they don't have anyone to work on the bike and they are 3.5 hours away and the next closest dealer is 4 hours in the other direction... My pool heater died after a glitch with the gas company has me owing them $14k(not a typo) for 2 years where they were not billing us correctly...   Dude, I could go on and on and on with disaster after disaster, you would think I am cursed...

Posted

Mine came in a sealed box, updated it, loaded it and done


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Posted
Summit Racing.  Drove down there today...  I know I can return it, but it is just such a pain in the ass...  3 hour drive and half a tank of gas and a half day of my time...  And this is but 1 of like 9 things this month that have gone the exact same way...  New bike has issues, part delay, then dealer gets the part and sits on it for a week, only to then tell me they sold the business and the new owner doesn't want Aprilia and fired all their techs, so they don't have anyone to work on the bike and they are 3.5 hours away and the next closest dealer is 4 hours in the other direction... My pool heater died after a glitch with the gas company has me owing them $14k(not a typo) for 2 years where they were not billing us correctly...   Dude, I could go on and on and on with disaster after disaster, you would think I am cursed...


Ok, so you’re having a bad day, others have life threatening diseases leaving behind children, let’s get a grip. Start with things you do have control of. Return the programmer, ship it back to them, cancel your bank purchase, claim sold you a new product but it’s used and return it.


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Posted

Someone once said if you can throw money at it, then it's not really a problem. I don't know the validity of this because I haven't had enough money to test this statement.

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  • 2 weeks later...
Posted

Well, 67 pages later Have decided to do a Black bear tune. Now to get rid of my diablo trinity I have been using. lol. I am so ready to not have this transmission shift like my 4 year old is learning to drive. 

 

Sidenote anyone want this diablo I can't post for sale ads yet but its up on eBay. I would rather sell it here than there. 

  • Like 1
Posted
Well, 67 pages later Have decided to do a Black bear tune. Now to get rid of my diablo trinity I have been using. lol. I am so ready to not have this transmission shift like my 4 year old is learning to drive. 
 
Sidenote anyone want this diablo I can't post for sale ads yet but its up on eBay. I would rather sell it here than there. 



I just did the same thing. Had a diablew tune, found a used BBP tuner and got a tune a couple weeks ago from Black Bear. There is NO comparison, the BB is 100x the tune diablew was. Diablew was a big upgrade from stock, but this is just another huge improvement. Shifting is perfect, power is very noticeable.


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Posted
On 3/7/2019 at 9:22 PM, Donniegood said:

Well, 67 pages later Have decided to do a Black bear tune. Now to get rid of my diablo trinity I have been using. lol. I am so ready to not have this transmission shift like my 4 year old is learning to drive. 

 

Sidenote anyone want this diablo I can't post for sale ads yet but its up on eBay. I would rather sell it here than there. 

We will be happy to help. Let us know if you have any questions. 

Posted
On 3/8/2019 at 7:15 PM, woychc said:

 

 


I just did the same thing. Had a diablew tune, found a used BBP tuner and got a tune a couple weeks ago from Black Bear. There is NO comparison, the BB is 100x the tune diablew was. Diablew was a big upgrade from stock, but this is just another huge improvement. Shifting is perfect, power is very noticeable.


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That is great to hear, we are happy you are enjoying the tune! Let us know if you need anything else.

Posted
That is great to hear, we are happy you are enjoying the tune! Let us know if you need anything else.


Well I’ve been waiting for 10+ days for my revised tune.... be nice to get that soon.


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