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Silverado-Hareek Senior Enthusiast

Silverado-Hareek

Posted
Posted

 

No, 8. You are right.

 

Yes, Im off. Its a 9 and a 10 speed that they are working on, 10 speeds are supposed to go in the 2017 GM trucks, 9 speeds are for front wheel drive cars only.

 

Yeah I got confused. It looks like GM and Ford conspired on a 6 speed back in 2002ish, and now they're working together again on the 10. I'm assuming for the top 2 selling trucks in America to offer the same exact transmission, the 10 speed better be an engineering marvel like the Egyptian Pyramids.

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csckickass
csckickass

Well folks, I did it. After all the failed attempts at the Chevy dealer I traded it in for a 2015 Ram 1500 Larame. I have to agree with the other folks on here that have done the same thing, it was th

mafd2
mafd2

Apparently you and the other customer reps don't care. If you or GM would care y'all would put more effort in the matter. Just coming on the forum and stating the same repetitive posts and being a 3

DALaws
DALaws

Well I have some good news and bad news about my truck vibrations. Good news is that my truck has a significantly less vibration at speed. The bad news is my truck has significantly less vibration. Fo

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2strokesmoke Enthusiast

2strokesmoke

Posted
Posted

Gm is replacing rear end, they did not say they were replacing the ring and pinion only!

This means full unit! Problem might be in the axles or bearings as well. What if an axle was not true, spining with a wobble, this could cause heat and vibrations.

just saying

Agacmddj1 Enthusiast

Agacmddj1

Posted
Posted

OK... that's 2 trucks that have been fixed (Chappy and dmr183) and both related to replacing the ring and pinion. I have not heard anything back from Chappy since his was fixed on July 17. I sent him a PM hoping to get an update, but no response yet.

 

Has ANYONE else had their vibration fixed?

 

I'm not saying conclusively that this is the answer, but .....

 

2 ring/pinion replaced, 2 trucks no

 

vibration

Mine was fixed, all I did was buy great new tires and some of the best wheels on the market. Rides smooth as glass at any speed. Even On 40series low profile tires

  • Like 1
Luster Senior Enthusiast

Luster

Posted
Posted

 

So it took a new ring and pinion, rebalancing of the driveshaft and many sets of tires to get it smooth, this doesn't really narrow it down. Its good to see his problem is fixed, though.

 

Right... all I'm saying is there were 2 trucks cured that had similar fixes.

 

Mine was fixed, all I did was buy great new tires and some of the best wheels on the market. Rides smooth as glass at any speed. Even On 40series low profile tires

 

Great! OK, what wheels / tires and sizes?

dmr183 New Member

dmr183

Posted
Posted

Yeah I would not say the ring and pinion fixed mine. I test drove it after the replacement and it still vibrated just maybe not as bad. My fix was the continental tires. FYI, my Goodyears all road forced to excellent numbers, but apparently they were junk..... Also, they had to try 8 different continental tires to get 4 good ones to road force under 11. Good luck...

Yeah I would not say the ring and pinion fixed mine. I test drove it after the replacement and it still vibrated just maybe not as bad. My fix was the continental tires. FYI, my Goodyears all road forced to excellent numbers, but apparently they were junk..... Also, they had to try 8 different continental tires to get 4 good ones to road force under 11. Good luck...

  • Like 1
Agacmddj1 Enthusiast

Agacmddj1

Posted
Posted

 

Right... all I'm saying is there were 2 trucks cured that had similar fixes.

 

 

Great! OK, what wheels / tires and sizes?

305/40/22 cooper zeon ltz tires

22x10 ss6 shield American force wheels

You can find my truck on custom offsets website or even American force wheels website

  • Like 1
Luster Senior Enthusiast

Luster

Posted
Posted

305/40/22 cooper zeon ltz tires

22x10 ss6 shield American force wheels

You can find my truck on custom offsets website or even American force wheels website

OK thanks...

Pinnacle Enthusiast

Pinnacle

Posted
Posted

 

Right... all I'm saying is there were 2 trucks cured that had similar fixes.

 

 

Great! OK, what wheels / tires and sizes?

 

1 truck. dmr183's problem was not fixed with the pinion.

 

Well, its so hard to get even close to this problem.

Pinnacle Enthusiast

Pinnacle

Posted
Posted (edited)

305/40/22 cooper zeon ltz tires

22x10 ss6 shield American force wheels

You can find my truck on custom offsets website or even American force wheels website

How about a link? so many trucks on those sites.

Edited by Pinnacle
jcollin160 Enthusiast

jcollin160

Posted
Posted

I think the one extra key is that the driveshafts were rebalanced along with the other stuff.

I have had new driveshaft and ring/pinion also but i dont think they check the balance on the new drive shaft, just installed what was sent. I still have vibration.

 

I did go to dealer tonite and test drove 3 more trucks. They all had the vibration.

 

I am dealing with gm resolution center and better business bureau to get this resolved. I am worried i wont find a replacement that doesnt vibrate.

jcollin160 Enthusiast

jcollin160

Posted
Posted

I also stopped by an independant tire dealer that has the hunter rf machine. They told me if they get any number under 30 they say its good. I wont be going there.

notahappycamper Enthusiast

notahappycamper

Posted
Posted

My whole experience so far with my new truck!

 

7/12/14 – Purchased truck

 

7/12/14 – Dealer tried to install bed liner before I left the car lot, but did not finish. Left tailgate cover completely off and bed liner was not even secure (No screws, etc) and wasn’t even tucked under the lip of the bed correctly. The man that attempted to install it said to bring it back Monday to finish it. I had to stop on the way home to adjust the bed liner because I thought it might blow out.

 

7/13/14 – Noticed that the two passenger side tires did not look right. The white lettering looked wore out and was peeling off.

 

7/15/14 – Took truck back to dealer to finish installation of bed liner.

 

7/18/14 – Took the truck back to dealer about the passenger tire issues. It was determined that the guy that cleaned it up the day I bought it used a wire brush on the white lettering and totally ruined the looks of the tires. The tires were replaced by dealer

 

7/20/14 – Started noticing that between the speeds of 40-55 mph, you would get vibration in the steering wheel and the ride quality was poor at these speeds.

 

7/23/14 – Was told to bring truck back to dealer for vibration/ride issues. My wife took it up there, but was told that they could not look at it until Friday the 25th. Wasted Trip….

 

7/25/14 – Took the truck back to dealer for repair of vibration/ride issues. Sales guy from Sales dept. brought truck home to me that evening and was told by Service dept. that it was fixed. I took a ride in the truck and immediately noticed that the issue still existed the exact same as before.

 

7/26/14 – Called a spoke to Service Manager directly to let him know that my truck was not fixed. I asked him what they did to try to fix it, but he wasn’t even sure. He apologized and said to bring it back in Monday.

 

7/28/14 – Took the truck back to dealer for repair of the vibration/ride issues for the second time. Once again Sales guy from sales brought my truck back to me that evening, but the issue still existed just like before it was taken in. Sales guy called me on the way home and stated that he didn’t think it was fixed and that he could feel the vibration/rough ride. I noticed that on the front two wheels they had many balancing weights attached now. One tire had weights stacked up and stood out like a sore thumb. This is a 40k plus truck.

 

7/29/14 – At this point I was very concerned about my brand new truck so I took off work this particular morning and drove to dealer to speak to the service manager in person. He once again apologized and said he couldn’t get it back in until the next week. I was not happy about that so he said he could work on it Friday 8/1/14.

 

7/29/14 – Contacted GM customer support via email. Received a call shortly after that and a case was opened and was told that a district rep would contact me.

 

7/31/14 – Received a call from GM district Rep. Told her what was going on and she told me to let her know how the repair goes on 8/1/14.

 

8/1/14 – Took the truck back to dealer for the third time to get vibration/ride issues fixed. I was given a little car to drive while mine was being worked on. I received a call from the Service Manager late that afternoon stating that he was sorry, but they weren’t able to fix it. Said they tried everything tires/wheels related, etc, but could not fix it. He said he knows it’s not a tire/wheel issue so it is definitely something more serious. He said he drove it personally and the problem still existed. He compared my issue to driving with concrete tires when you drive at this speed. I asked him what he thought the problem was, but he said he didn’t know. That doesn’t make me feel very good about my brand new truck I just got. Said he could look at it again sometime the next week and to just keep the loaner car.

 

8/1/14 – Left a Voicemail with District Rep at GM letting her know that the truck has not been fixed.

 

8/2/14 – Went to dealer to talk to sales guy again. He put me in a new truck to drive that is identical to mine and I returned the little car they gave me to drive the day before. There were not any issues with this truck what so ever. No vibration and great ride quality.

 

8/4/14 – Went back to dealer and spoke to Sales guy, Sales Manager, and Service Manager. Asked what they could do to help me out. Sales Manager said to talk to GM and let them know what they say. Blew me off! Asked Service Manager if he has any thoughts about what could be wrong with my truck and his response was that he has no idea at this time. So basically I guess they just plan on throwing parts at a brand new truck.

 

8/4/14 – Spoke to district rep with GM Customer Support. She said that I need to go back to the dealer and ask them what they can do to help with buying it back. She said she also contacted the manager of aftersales to let them know about my case.

 

This is where I am currently. I just want this vehicle bought back or give me a new one that doesn’t have these issues. The dealership still has my truck and said they were going to look at it again, but the service manager told me that they have no idea what’s causing the issue. They have already worked on this issue three times.

 

 

Note: I live 45 miles from dealer so round trip is about 90 miles. There have been a total of 7 unnecessary trips made already in my new truck so you could say I have put roughly 650 miles on my truck and the problem is still not fixed. I do not want a truck that is still having problems after numerous times in the shop.

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