Seat Movement Issues

[scott19677]

Last time I talked to ERT they were completely backing the dealer. The dealer told me that it was normal based on others that they tested including a high country. On a trip for work now, I plan to go back and look at these others that make it normal.

Otherwise I am thinking of making an older generation seat slide in there, back when they actually cared. Anyone know how much different it is? Maybe I could just weld the existing one in place, at least it wouldn't rock anymore. If I wanted a rocking chair I would get a porch, not a new truck.

A loose seat is a "Safety Issue." Raise enough hell in the right place and you will get things moving. Back around last March or April I emailed Mary Barra at GM and less than eight hours later I got a phone call from someone in her office wanting to remedy the issue. Fixed ever since then and also got a Gift certificate for $500. I went to a different dealer to spend the $ on some OEM steps and ran into an old high school friend that worked in the parts dept. Talk about luck. I got the 4inch oval steps for about what a case of beer cost.

[GsBowtie]

Just goes to show you how much markup dealers normally charge!

[KSTMSTR]

I took my 2014 High Country in to the dealership last Friday, for a rear end clunk noise, and a shifting driver seat. they game me a service bulletin about the rear end noise, saying that it was perfectly normal, and told me the tech could not duplicate any seat movement. Both, of course were complete BS answers.

 

I find it absolutely amazing, that these issues are so prevelent in such a supposed "high-end" GM truck. I'm feeling like I just spent $50+k on the WRONG truck brand!

[Hamm20132]

I took My truck in and service Dept had a kit and it was installed in fifteen minutes. My seat problem was fixed and not reoccurred.

[KSTMSTR]

I took My truck in and service Dept had a kit and it was installed in fifteen minutes. My seat problem was fixed and not reoccurred.

If you wouldn't mind, could you please take a picture of the work order they issued you for this repair,and post it. I'd LOVE to take a copy of it into my Chevy Dealer's service department and have my seat fixed!!!! Thanks - Rick

[Hamm20132]

The work order list, Refer Pi1183a, movement between seat pan front pivot points&a pivot bar, lubricate front seat pivot points , install seat actuator shim clip and seat cover retainers,, it fixed My truck

Edited December 1, 2015 by Hamm20132

[andyhaug]

Found the problem causing the seat to rock front to back. Service tech is really tall and had the seat all the way down and back last time I picked up my truck. If the seat is all the way down the 4 link seat suspension links line up with the actuator so the actuator cannot hold the seat properly. Raised the seat up part way and no more rocking. Wonder what they were thinking when they designed this.

[KSTMSTR]

So, just having the service tech lower your seat all the way to its lowest position, and you then raising it back up to your desired position has fixed your seat movement issue??? Thanks for posting.

[andyhaug]

It fixed the front to back rocking. They had to install the clip to get the seat bottom to stop moving independently from the back.

[lemmuhj]

Just got my truck back.This was my second time. Seat seems ROCK SOLID.

 

Invoice says "replaced left front seat bottom frame"

 

Will try to upload a pic of the invoice.

 

I will say that i crucified my service salesrep/and dealer in an online survey. He knew this and kept telling me he needs to make this right blah blah and that he cant afford for me to give negative feedback. Told him it wasnt personal, but having a seat move like this is totally unacceptable.

[lemmuhj]

[KSTMSTR]

Thanks for taking the time to report back, and for posting the copy of your invoice. Hopefully this will help me, and anyone else who comes, to get the Very Irritating seat movement issue fixed!!!! Cheers - Rick

[pm26]

I took my 2014 High Country in to the dealership last Friday, for a rear end clunk noise, and a shifting driver seat. they game me a service bulletin about the rear end noise, saying that it was perfectly normal, and told me the tech could not duplicate any seat movement. Both, of course were complete BS answers.

 

I find it absolutely amazing, that these issues are so prevelent in such a supposed "high-end" GM truck. I'm feeling like I just spent $50+k on the WRONG truck brand!

I was under impression that High Country edition trucks used completely different and sturdier seat frames. Apparently not.

[Sierra Jon]

OK so I've searched back at least 10 pages on this forum and I find pi1376 which I cannot locate online. Is this the correct bulletin?

 

I'm bringing my truck in for drivetrain hum and I would like to hit them with as many bulletins that are applicable to me as possible. This is one of them.

 

Sent from my Nexus 6 using Tapatalk

[KSTMSTR]

The two TSB's I've found relating to seat movement are: #11310A, or #PI1183A. Rick