Shake or Vibration Issues

[1997SierraSLT]

American Axle founded in 1994..... 30 locations in 13 countries. Sourced from China perhaps?

 

http://www.aam.com/Company-Overview.html

[mundfund]

OOpps... Sorry bout that... I actually got a weird feeling when I was typing the state.. Now I know why..

 

<---Dummy...

No big deal... and hey, you have a good looking rig by the way!

[Jesse Davidson]

both... most of my time has been spent on the freeway going 80+ so it is getting over 20 then...unloaded

make them put on the vibration computer... they have one and they just sent out a new software update for it. It will tell them exactly what is wrong with it. A regional rep is not a machine. Or find a dealer that has one and will put it on and go for a ride. They have certian frequencies that point to what is wrong... like earlier it wasn't tires it was the rear end and it was fixed for about 3k miles then the vibes came back and the computer tells them now it is the tires again... you would think that they would just replace those crappy tires and be done with it... for whatever reason they just do not go with these trucks...

well those speeds explains it, my freeway speeds typically range from 0-45, lots of stop and go traffic here, unless I catch it at the right time and I might be able to get to 60-75... but around here, but thats pretty rare. As for the tires, I have the 22" Bridgestones on my truck now, with the 18" Goodyears stored for the winter, but I'm probaly going to put some Firestone Destination A/T on them, dont want to ruin my nice rims haha... I guess I'll be going to a different dealer and requesting that they put that on so we can try to get the rest of my truck figured out.

 

I agree, you would think that they would just use good tires, but they probably don't care since they are going to be replaced under warranty from the tire manufacturer

[zachybean]

American Axle founded in 1994..... 30 locations in 13 countries. Sourced from China perhaps?

 

http://www.aam.com/Company-Overview.html

 

American Axle used to be a Division of GM, In 1994 GM decided to spin them off and let them try to survive on there own,screwing the employees who were forced to either transfer to another GM plant or take 50% cut in wages and benefits,eventually most AAM plants in the USA either closed or moved to Mexico,So GM,you get what you pay for,cheap shitty parts.

[Aaron1085]

So GM finally called back today. The idiot I've been dealing with basically said, "well, the district manager says he was told (by service manager) that your truck is riding smooth. So there is nothing we can do. I suppose the next step is arbitration". Great, thanks GM. So, some district manager read a bunch of invoices and doesn't believe there is a problem so, go F yourself pal. That's awesome....

 

 

Sent from my iPhone

[Boomersride]

Ok guys, i finally got the problem fixed after several visits to the dealership. The vibration problem is the ring gear and pinion gear which i suspected in the beginning . Chevrolet had an issue with the cuts of these gears which they have yet to announce. Have the dealer check the backlash on the gears and they will find it is not in tolerance by Gm standards. Gm will send a replacement kit that has been corrected. You will need to be insistent on this process. This isn't a cheap fix for Gm and they will try to beat around the bush with the tire balance smoke screen. Keep calm but firm and it will go along ways in solving your problem. Hope this helps guys and be safe in your travels. Boomer

[Jesse Davidson]

So GM finally called back today. The idiot I've been dealing with basically said, "well, the district manager says he was told (by service manager) that your truck is riding smooth. So there is nothing we can do. I suppose the next step is arbitration". Great, thanks GM. So, some district manager read a bunch of invoices and doesn't believe there is a problem so, go F yourself pal. That's awesome....

 

 

Sent from my iPhone

That sucks man, I feel like thats what I'm going to be dealing with too, unless these d*mn lawyers call me back hahaha, good luck

[LongrangeLauber]

Called my service writer today and he told me "tech didn't feel safe driving over 70. Couldn't feel any vibration". Then told me "I could get my tires balanced and that may help, but you have to pay for that because that's normal maintenance and not covered under warranty". Load of crap. Couldn't get anywhere with him. I'll be taking my truck over to the dealer we normally deal with, just so happened to take it to where I bought it.

 

Oh well, they fixed my bad seat heaters and seat vibrators for the driver assist system

 

Sent from my SM-N900V using Tapatalk

[mjb4450]

Not saying it's a better truck but so far the problems I had with the Chevy are not present in THIS truck, no beaming, no vibration , no 8-4 bump you can still tell when it makes the change but much less noticeable .

I just joined you Bill. Threw in the towel. I went to the dealership today, scheduled for a set of new tires, LOF and check the noisy leaf spring again. Oh, and I was informed that there is another recall to be done. So I take a day off from work, get there when they opened which was my appointment time, and guess what? No tires. On backorder. This after they emailed me FOUR times to remind me of my appointment. So I got the LOF and they "tightened body bolts" to stop the leaf spring noise, which of course, it didn't. Only took four hours. I get the truck back with several shallow dents in the bodyside. Judging by the greasy hand prints at the dents, the ASE certified monkey must have shook the truck back and forth to dublicate the noise I was complaining about, by pushing on thin, flat sheet metal bodyside. So I went over to Dodge Ram dealership and got a Sport R/T Ram. Surprising how much more stuff is on this truck than a Chevy of comparable price. When you start feeling like you work at the dealership because you've been there so many times, it's time to move on.

[Stoney371]

Well here is my update. So after 3 tries to get rid of my vibration GM now told the tech to replace the ring and pinion. Service tech is skeptical that it will take care of the problem. I decided to see what they would do for me on a trade. They offered me close to blue book which was only about $3000 less than I gave. It's a 2014 with 16000 miles. Not ready to throw in the towel on Chevy yet, I worked out a deal on a 2015 Z71 that it pretty well equipped. Bought it on Tuesday afternoon and drove to Colorado that evening. 1100 miles later and guess what?? Nope you would be wrong. Lol. This thing rides as smooth as a $48,000 truck should. Very happy so far. And the deep oacen blue is very pretty as well. I wish the rest of my GM brothers and sisters the best of luck with your trucks.

[Enforcer]

 

Ok guys, i finally got the problem fixed after several visits to the dealership. The vibration problem is the ring gear and pinion gear which i suspected in the beginning . Chevrolet had an issue with the cuts of these gears which they have yet to announce. Have the dealer check the backlash on the gears and they will find it is not in tolerance by Gm standards. Gm will send a replacement kit that has been corrected. You will need to be insistent on this process. This isn't a cheap fix for Gm and they will try to beat around the bush with the tire balance smoke screen. Keep calm but firm and it will go along ways in solving your problem. Hope this helps guys and be safe in your travels. Boomer

 

I'm glad it worked out for you !

 

They tried that on mine and ended up replaceing the entire differental...and that did not work either.

[csckickass]

I'm at my local Ram dealer right now. Someone talk me out of it.

[Bdkfl]

I'm at my local Ram dealer right now. Someone talk me out of it.

Uhhhhh, make sure you try the feeling on tight turns. I didn't like how it moved me around so much in the seat. After that I got nothing ?

[Robert.jean1]

Dodge buy back. That should do it and the only good looking trucks on the road are GM. Always have been and always will be.

 

I'm at my local Ram dealer right now. Someone talk me out of it.

[nadrojcote]

Good looking doesn't mean much when your truck is in the shop half the time. I've been looking at dodge quite a bit lately too.